Quote:
Originally Posted by Xeno
UKMS My dealer refuses to do firmware updates regardless of the issues I report so OTA is my only reasonable solution. Early on the dealer agreed it was coming, but now they do not even respond to such queries.
|
I fully understand the dealer stance could be frustrating but it does raise a question as to why ? Do you have constructive dialogue with them or is it fractious ?
I still say that lack of OTA is not a 'disaster' IMHO and questionable whether a law suit for such an issue would get anywhere. A class action law suit for brake failures, fires, engine failures etc I get, but lack of software update I'm not so sure. Of course only my humble opinion.
Over the years I've had my fair share of frustrations with cars, some have taken a long time to resolve but I've always found that building positive relationships and dialogue generally works. Perhaps it hasn't in your situation.