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all you have to do is print out the software update sheet (search the forum, i found it and brought it in at vista) that the techs get and see what problem the new software update corrects. its even better to use a dealership that you did not buy the car from. you bring in the sheet. act like you are clueless. tell them you have the problem that is detailed in the service update sheet and that your SA from where you bought the car sent this to you. then tell them some bullshit about how your idrive also freezes all the time. they will act like they have to check it out, but they will update your idrive.
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