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      03-26-2020, 08:12 AM   #7
ddelX52019G05
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Drives: BMW 2019 X5 40i, Audi A7 2017
Join Date: Mar 2019
Location: Chicago

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Quote:
Originally Posted by Espejo View Post
While trying to pair a new Samsung S20 as a digital key on my X5 I get a phone not compatible?

I have Tmobile and understood it would be fine with both TMobile and AT&T. Visits to dealer and BMW genius by phone have not helped. Anyone else experience this and found a solution?

It could be I may have to wait or perhaps I'm doing something wrong.
Curious if you (or anyone else with a new S20) has been able to get the digital key to work with the S20 series? I'm up for an upgrade swap of my S10+ next month and but would prefer to hold onto to it, if the S20 series won't work, as having the digital key available on the phone is so convenient.

Based on my challenges with the a key renewal late last year the best path to get support is to start a case with your local BMW service department, they will get the case escalated to the ConnectedDrive team. Just wondering if S20's work.

Last edited by ddelX52019G05; 03-26-2020 at 07:23 PM.. Reason: typos
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