Quote:
Originally Posted by Jen4BMW
Agreed. They re-modeled their show floors, took away the free donuts and have done nothing to improve the customer experience. They do nothing but play games even with their loyal customers, switch numbers around at signing and if it wasn’t for the fact that the only other dealership in town sucks just as bad I’d never step foot in the place.
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Buy from another preferably in-state dealer that are not "asshoe", and just use the local one for service. That's what I do, but we do have at least 5 BMW dealerships in the DC area so it's a pretty competitive market. Would not tolerate BS like that, especially if I was flipping a car every year.
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2022 G05 X5 40i Phytonic Blue / Ivory | 2011 E93 335i Deep Sea Blue / Oyster | 2012 E70 X5d Deep Sea Blue / Sand Beige (ret)
2018 Chevy Suburban Premier 4x4, Pepperdust / Cocoa, Adaptive Cruise, HUD, 3.42 gears (my DD & full circus long-hauler)