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      08-01-2019, 08:54 AM   #45
gofast182
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So they agreed the noise exists but then they could not hear it?! That would infuriate me. What's your plan now?
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      08-08-2019, 07:33 AM   #46
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Originally Posted by gofast182 View Post
So they agreed the noise exists but then they could not hear it?! That would infuriate me. What's your plan now?

Right. I guess I will try to live with it for a while to see if I can get used to it. Otherwise I will talk to the dealer again.

Did you try bringing up the issue with your dealership?
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      08-08-2019, 12:38 PM   #47
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Originally Posted by hullyoung View Post
Right. I guess I will try to live with it for a while to see if I can get used to it. Otherwise I will talk to the dealer again.

Did you try bringing up the issue with your dealership?
Not yet, I'm fighting my battles one at a time. The doors on our car have a cheap latching sound when they close, rather than just a thunk, which BMW says is normal (even though they fixed it one one door by adjusting it). It's stressful to argue these issues that are somewhat subjective so I didn't want to hit them with both things at once, be told they're both normal, then hate them and want to set the car on fire.
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      08-21-2019, 10:20 AM   #48
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Bringing my car to another dealership to check out the problem. Guys please update this thread if you make any progress on resolving the high-pitched noise issue. Really appreciate it.

FYI I started to notice a new squeak/noise from driver side b-pillar when driving and turning on a low speed. Will have that checked as well.
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      08-22-2019, 07:55 AM   #49
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Thanks for the update. Good luck with the other dealership.
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      09-04-2019, 04:07 PM   #50
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Again the shop mechanic said they can hear the faint noise. They compared a few other G05 X5s and they all make the same noise. They concluded that there’s nothing they could do.
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      09-11-2019, 03:16 PM   #51
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Looks like no one had this problem fixed yet ...
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      09-13-2019, 12:00 AM   #52
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Originally Posted by salvatorexiang View Post
Looks like no one had this problem fixed yet ...
Unfortunately yes...I called BMW North American and talked about this issue. Their response is that they stand behind dealerships' diagnoses. They said they noted my complaint down.

Folks if you have some time please do reach out to BMW NA to raise this concern. If we have enough people complain about this issue, they will probably look into it (hopefully).

https://www.bmwusa.com/contact-us.html
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      09-13-2019, 01:49 AM   #53
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Tagging along to this topic, just had my X5 delivered, and in the first long journey, my wife noticed that sound, apparently it's intermittent. I can't hear it from the driver seat (also, I have tinnitus in both ears so high pitch whistles are lost to me!)
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      09-13-2019, 08:30 PM   #54
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Had my for about three weeks, I just noticed it this afternoon, now i just cannot unhear it...
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      09-13-2019, 08:35 PM   #55
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Oh FFS, even if I left my car, went back to the house I can still hear it...
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      09-18-2019, 10:56 AM   #56
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Quote:
Originally Posted by hullyoung View Post
Unfortunately yes...I called BMW North American and talked about this issue. Their response is that they stand behind dealerships' diagnoses. They said they noted my complaint down.

Folks if you have some time please do reach out to BMW NA to raise this concern. If we have enough people complain about this issue, they will probably look into it (hopefully).

https://www.bmwusa.com/contact-us.html
I emailed them too, and basically got the same thing:

"BMW provides a manufacturer's warranty that is valid for four years or 80,000km, whichever should come first, to cover any manufacturing defects discovered in your vehicle during the warranty parameters. Therefore, for the electrical noise from the center console we recommend you to get it diagnosed at your authorized BMW retailer. Once the retailer stated that was a manufacture defect then call us back, we would be happy to review your request."
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      09-19-2019, 07:25 AM   #57
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Ugh, ugh, ugh. Sorry for these experiences.

Yes it's coming out of the speakers, it's intermittent, seems to be worse with the climate control on.

I've been driving with the window slightly open so I don't hear it. Not an ideal solution and not something I should have to do in a $70k+ car.
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      09-19-2019, 01:45 PM   #58
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I'm not entirely sure my noise is the same as this, in my case, it sounds less of a whisle and more of a vibration -- it's also "often" when I'm turning left-ish, and COULD be coming from the steering column, but as you know, actually finding the place is very difficult!
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      10-20-2019, 08:05 PM   #59
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Pretty sure the high pitched noise from tweeters which on A pillar because the noise is intermittent. However, the noise from center dashboard is fixed frequency.

Last edited by henanwang; 10-20-2019 at 08:12 PM..
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      10-21-2019, 09:07 AM   #60
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Well mine is at the dealer right now getting a replacement part from BMW engineering (they opened an engineering case to solve the issue). I'll report back whether it's fixed and what the part they replaced is.
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      10-27-2019, 04:54 PM   #61
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Quote:
Originally Posted by gofast182 View Post
Well mine is at the dealer right now getting a replacement part from BMW engineering (they opened an engineering case to solve the issue). I'll report back whether it's fixed and what the part they replaced is.
Awesome! Thank you for the update!!
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      11-03-2019, 08:46 PM   #62
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Originally Posted by gofast182 View Post
Well mine is at the dealer right now getting a replacement part from BMW engineering (they opened an engineering case to solve the issue). I'll report back whether it's fixed and what the part they replaced is.
Were they able to fix the issue? Thanks!
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      11-15-2019, 07:40 AM   #63
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After a long delay getting the special order part it was installed yesterday. I haven't spent much time with the car other than to drive it home from the dealer but the high pitched tone coming from the speakers is significantly less if not gone. Will confirm.

Looks like the part was a receiver audio module P/N: 65 12 7 928 577. This part is apparently located in the rear cargo area.

Last edited by gofast182; 11-15-2019 at 09:30 AM..
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      11-15-2019, 06:12 PM   #64
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Originally Posted by gofast182 View Post
After a long delay getting the special order part it was installed yesterday. I haven't spent much time with the car other than to drive it home from the dealer but the high pitched tone coming from the speakers is significantly less if not gone. Will confirm.

Looks like the part was a receiver audio module P/N: 65 12 7 928 577. This part is apparently located in the rear cargo area.
Wow that's great news! It would be awesome if I you could take a listen and confirm it is fixed. I will reach out to my dealer to do the same.
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      11-24-2019, 05:56 AM   #65
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OK so the high-pitched tone coming from the speakers is fixed but the one coming from the dash is not.
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      12-06-2019, 06:23 PM   #66
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OK so the high-pitched tone coming from the speakers is fixed but the one coming from the dash is not.
Hmm that sucks, my car is due for an oil change and I will ask the dealer to work on the problem again. Will update you guys.
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