[TurtleBoy]

Originally Posted by sophe

Does anyone have updated info on when the stop sale might get lifted. My new X5 PHEV was caught up on day 1 as they issued the stop sale the day I was supposed to take possession.

I have no info from my dealer on expected fix dates. Any updates?

Welcome to the forum. Parts are being shipped to the dealers and the software update is expected to be released on the 19th. When you get yours will depend on the model, how many vehicles your dealer has in stop sale, their work load, etc.

[TurtleBoy]

Originally Posted by Bimmervegas

It's a g05 transfer case issue SIB amongst other models. It may not be the most updated version of the SIB and may have been updated. To state that the transfer case issue on g05 [and x7] is not widespread and common is false
Btw..I had 2 different members message me about your hissyfit post about your seat leather in your 2019 and to ignore you and that you 'dont get it' and 'you think you are god.' I will do so from now on and won't be responding to you anymore.

LOL Widespread because you say so? I think we will go with actual data.

Sounds like once again you have bad information. I don't have problem with my leather in my 2019. Considering you have constantly been posting inaccurate/misleading information over the last few days I guess that is no surprise.

[The Libertine]

Originally Posted by Bimmervegas

There's an entire other world of information out there beyond this forum. Try using it to help others than criticize - you might learn a thing or 3. Took me 3 minutes to do a group search of TRANSFER CASE for all the vehicle groups I belong to. I provide a snippet of hundreds of unique member's posts and then that's your answer.
I am not spreading misinformation. I am sharing my experience and others experiences to others. The amount of DMs I am receiving thanking me and advising me to ignore others like you tells me I am doing something right. Many have reached out finding themselves in the same predicament as me and appreciate the info I am providing as they face the same situation with zero assistance from bmw.

If you’re as combative with BMW as you are here, am not surprised by the lack of support received by its corporate.

[LDT]

Originally Posted by The Libertine

If you’re as combative with BMW as you are here, am not surprised by the lack of support received by its corporate.

He’s not getting much love here on Bimmerpost.

[sophe]

Originally Posted by TurtleBoy

Welcome to the forum. Parts are being shipped to the dealers and the software update is expected to be released on the 19th. When you get yours will depend on the model, how many vehicles your dealer has in stop sale, their work load, etc.

Thanks TurtleBoy. You've been a bright light in this thread.

I'm disappointed that I got caught up in this 8 week window of disturbance. It leaves a bad taste in my mouth for my first bimmer from corporate. And the lack of good communication from my agent at the dealership has soured me on them as well. I hope I get 5 years of trouble free experience with this vehicle.

I hope that I can take possession within a week of the rollout of the fix.

[basem3///]

As of COB 9/14, my dealer has had no parts delivered for any vehicle on stop sale.

[westend117]

Originally Posted by basem3///

As of COB 9/14, my dealer has had no parts delivered for any vehicle on stop sale.

I have confirmation from my SA (we have an X5 that was built more than a month ago awaiting the remedy) that the 9/19 software date is bona fide and that the first allocation of parts is being shipped this week to coincide with that. As previously noted in this thread, it will depend on how your vehicle sits in precedence to know when parts/service will ultimately tackle it.

[TurtleBoy]

Some dealers have already received their parts. The solution has been issued in Canada and looks like an interesting one, they are rolling back the odometers on Stop Sale vehicles to zero in order to handle the previous issue but there also will be a software update that is required.

We will have to see if BMWNA is handling it that same way.

[Orient330iNYC]

Originally Posted by TurtleBoy

Some dealers have already received their parts. The solution has been issued in Canada and looks like an interesting one, they are rolling back the odometers on Stop Sale vehicles to zero in order to handle the previous issue but there also will be a software update that is required.

We will have to see if BMWNA is handling it that same way.

interesting... i might be wrong but it looks like in canada, rolling back the odometer is legal as long as its fully disclosed- ie: altering the odometer reading itself isnt illegal, but committing fraud with the altered reading is.

US law seems to be more strict- the act of altering the mileage on the odometer is prohibited.

A person may not— (2)disconnect, reset, alter, or have disconnected, reset, or altered, an odometer of a motor vehicle intending to change the mileage registered by the odometer;

i wonder what the technical reason is for either being zero (im assuming at the factory at time of installation) or 170miles and why it seems to be an issue to change it in software.

[TurtleBoy]

Originally Posted by Orient330iNYC

interesting... i might be wrong but it looks like in canada, rolling back the odometer is legal as long as its fully disclosed- ie: altering the odometer reading itself isnt illegal, but committing fraud with the altered reading is.

US law seems to be more strict- the act of altering the mileage on the odometer is prohibited.

A person may not— (2)disconnect, reset, alter, or have disconnected, reset, or altered, an odometer of a motor vehicle intending to change the mileage registered by the odometer;

i wonder what the technical reason is for either being zero (im assuming at the factory at time of installation) or 170miles and why it seems to be an issue to change it in software.

They evidently are doing it in tiers, a few members from Canada got this information from their dealer. It almost seems like there still is the 170 mile requirement for the recall but not enough info to tell.

"Any new car on under the stop sale with less than 20 KM on the odometer will be in the tier 1 roll out phase. Apparently software update will roll the odometer back to 0! No legal issues as this has been vetted with Transport Canada and consumer protection laws.

Any car new car under the stop sale with more than 20 KM on the odometer will be in the tier 2 roll out phase. These cars will also have the odometer rolled back but will have supporting documentation explaining the odometer roll back based on legal requirements.

Tier 3 will capture all other vehicles, I'm assuming those that will be recalled and are currently on the road. Doesn't sound like there would be any odometer issues with these. "

[Orient330iNYC]

Originally Posted by TurtleBoy

They evidently are doing it in tiers, a few members from Canada got this information from their dealer. It almost seems like there still is the 170 mile requirement for the recall but not enough info to tell.

"Any new car on under the stop sale with less than 20 KM on the odometer will be in the tier 1 roll out phase. Apparently software update will roll the odometer back to 0! No legal issues as this has been vetted with Transport Canada and consumer protection laws.

Any car new car under the stop sale with more than 20 KM on the odometer will be in the tier 2 roll out phase. These cars will also have the odometer rolled back but will have supporting documentation explaining the odometer roll back based on legal requirements.

Tier 3 will capture all other vehicles, I'm assuming those that will be recalled and are currently on the road. Doesn't sound like there would be any odometer issues with these. "

i wonder if its either 0 ( factory line) or >170 Miles. and they're working around the 170 mile requirement by resetting them to 0 (factory line). thats a very blunt work around.

you would think that if this is an issue baked into the software that it would be easier to fix the limitation vs resetting the odometers.

based on what US law is, dont know if they will be able to do that here....

[TurtleBoy]

Originally Posted by Orient330iNYC

i wonder if its either 0 ( factory line) or >170 Miles. and they're working around the 170 mile requirement by resetting them to 0 (factory line). thats a very blunt work around.

you would think that if this is an issue baked into the software that it would be easier to fix the limitation vs resetting the odometers.

based on what US law is, dont know if they will be able to do that here....

Yes, there is something odd about that since you would think they would have been able to find the software issue. Of course they are doing and update so something changed in the software. We will have to wait and see what the remedy for the US is since I agree that changing the odometer may not fly.

[Galex999]

https://www.businesstimes.com.sg/com...-behind-recall

"IT TOOK BMW more than two years to discover the extent of a braking system fault that is expected to cost the carmaker nearly one billion euros (S$1.4 billion) to fix."

[Bimmervegas]

Originally Posted by Galex999

https://www.businesstimes.com.sg/com...-behind-recall

"IT TOOK BMW more than two years to discover the extent of a braking system fault that is expected to cost the carmaker nearly one billion euros (S$1.4 billion) to fix."

Unbelievable. It will probably take them another 2 years to fix them all at the rate they are going. Let's hope they do a better job in communicating to recalled owners and those affected by stop sale.

[CGG]

Originally Posted by Orient330iNYC

interesting... i might be wrong but it looks like in canada, rolling back the odometer is legal as long as its fully disclosed- ie: altering the odometer reading itself isnt illegal, but committing fraud with the altered reading is.

Just so there is no misunderstanding out there, rolling back the odometer is illegal in Canada under both federal
(Weights and Measures Act) and provincial (Consumer Protection) laws.

To avoid any potential legal issues, no doubt BMW Canada worked with the appropriate governmental authorities (as Turtleboy suggests) to get authorization prior to undertaking any odometer rollbacks.

[Orient330iNYC]

Originally Posted by CGG

Just so there is no misunderstanding out there, rolling back the odometer is illegal in Canada under both federal
(Weights and Measures Act) and provincial (Consumer Protection) laws.

To avoid any potential legal issues, no doubt BMW Canada worked with the appropriate governmental authorities (as Turtleboy suggests) to get authorization prior to undertaking any odometer rollbacks.

I stand corrected

[sophe]

After being blocked from taking delivery of my new X5 PHEV on Aug 8, I finally got notified that I can pick it up (recall fix applied) on Sept 21. Woohoo!

[TurtleBoy]

Originally Posted by sophe

After being blocked from taking delivery of my new X5 PHEV on Aug 8, I finally got notified that I can pick it up (recall fix applied) on Sept 21. Woohoo!

I would be very skeptical about that since the remedy is not out as far as we know. More than likely yours was cleared by VIN.

[bigwaveauto]

Originally Posted by TurtleBoy

I would be very skeptical about that since the remedy is not out as far as we know. More than likely yours was cleared by VIN.

Software Update is out today and parts have been in motion to dealers for a couple weeks. Cars should be getting fixed/cleared starting today.

[TurtleBoy]

Originally Posted by dlucas589

Software Update is out today and parts have been in motion to dealers for a couple weeks. Cars should be getting fixed/cleared starting today.

We have not seen that. The software was supposed to be released today but we have had no one confirm that. You are saying you got confirmation that it has been released and the remedy has been released for the US?

Even if true, it would seem very unlikely that the repair, which takes about three hours, was already done given the time of day.

[bigwaveauto]

Yes, the client advisor said parts have arrived for other models and they have begun work. The 7 series parts will arrive anytime and he said I should be able to take delivery of the car next week. He also said he is taking delivery on Sept 21 which would give them enough time to complete the recall if the software was available today. (3 days)

[TurtleBoy]

Originally Posted by dlucas589

Yes, the client advisor said parts have arrived for other models and they have begun work. The 7 series parts will arrive anytime and he said I should be able to take delivery of the car next week. He also said he is taking delivery on Sept 21 which would give them enough time to complete the recall if the software was available today. (3 days)

The parts had been going to dealers but without the software and remedy they are useless. We have confirmation from multiple sources that the software was not sent out today so no vehicles could be remedied.