[902]

Originally Posted by bimmerstyler

Was there another software recall for you to come in and upgrade or did you ask for it?

I asked for it and when they looked up my vin they found that there was a recall, but the recall was just for the remote start.

[Surge1]

Originally Posted by Xeno

No ‘Apple Pay’ issue with .55?

Still there. I am also now noticing issues with active lane assist working even though it's disabled and CarPlay disconnects - which is fixed by putting phone of airplane and then back to normal.

[Lmoney783]

Hi everyone. I am going nuts with the CarPlay issues. I called genius and they claim they never heard of this problem so wanted to ask here in case someone has a fix. We have an iPhone, connected to CarPlay. It auto connected when getting into the car about half the time. The other half, it just shows the WiFi connected icon and I can’t even click it to connect or disconnect. It just says phone connected to WiFi. I did the hard reset which fixes it but I am going nuts that I have to do this every time. Anyone heard of this?

[Mark609]

Originally Posted by Surge1

Took deliver few days ago and running 2018.55.

So far no major issues with exception of slow reconnect times of my iPhone when I leave and come back to the vehicle while it's still running.

Anyone else also running .55?

Yes and the message comes back that I'm updated as of a few days ago.

[Charles549]

Originally Posted by Lmoney783

Hi everyone. I am going nuts with the CarPlay issues. I called genius and they claim they never heard of this problem so wanted to ask here in case someone has a fix. We have an iPhone, connected to CarPlay. It auto connected when getting into the car about half the time. The other half, it just shows the WiFi connected icon and I can't even click it to connect or disconnect. It just says phone connected to WiFi. I did the hard reset which fixes it but I am going nuts that I have to do this every time. Anyone heard of this?

Mine has done this at least once. Ver 2018.48

[Voltron]

I picked up an X5 50i last week, build date 11/2018. Over the weekend I have been having Idrive issues ever since I tried CarPlay and then coming out of it. These include inconsistent recognition of my Iphone, difficulties running playlist off my phone, difficulty switching to other media like FM or Sirius even when phone is disconnected, nav guide disappearing from HUD even when active on settings, etc. This occurred even after I quit CarPlay.

I checked the software. It is 11/2018.23. No updates are available. I was surprised as I see people reporting version .65.

I emailed my BMW center. This is the reply I got:

"BMWs of varying build dates will have mismatched software versions. The cars built recently get updates after cars built less recently. This ensures that any changes no matter how small made to different production date vehicles will not cause problems in the software version the car uses. So my recommendation is waiting for .65, or even something newer when it is rolled out to your vehicle. We cannot force download it, we do have to wait until it becomes available for your specific chassis."

Does this make sense?

The problems I reported went away only after a manual reboot (pushing volume button 30sec). As far as I am concerned, CarPlay is not usable.

Thanks.

[TurtleBoy]

Originally Posted by Voltron

I checked the software. It is 11/2018.23. No updates are available. I was surprised as I see people reporting version .65.

I emailed my BMW center. This is the reply I got:

"BMWs of varying build dates will have mismatched software versions. The cars built recently get updates after cars built less recently. This ensures that any changes no matter how small made to different production date vehicles will not cause problems in the software version the car uses. So my recommendation is waiting for .65, or even something newer when it is rolled out to your vehicle. We cannot force download it, we do have to wait until it becomes available for your specific chassis."

There have been quite a few updates to the software since your version was available. There is no way for you to update the software yourself at this point since they are not available OTA yet. Sounds to me like your dealer is just blowing you off and doesn't want to install the update. The probably don't see it as a critical issue being it is just the CarPlay problem that you are experiencing. May want to give them a call and see if they would reconsider and get you updated. There was a major upgrade released a few weeks ago, I think it was 03.2019/22 or something like that.

Let us know how it turns out.

[mnx5er]

I have the Apple Pay issue on .65 and was told it is a known problem.

[Bills Oil Company]

The latest version is 03.2019/30 - I got it last week.

[Voltron]

So all updates reported here are done manually by the dealer?

[mattsrs]

Originally Posted by Bills Oil Company

The latest version is 03.2019/30 - I got it last week.

Did you get it as OTA or dealer updated?

[Ilyam5]

Originally Posted by Bills Oil Company

The latest version is 03.2019/30 - I got it last week.

Did the software fix all the issues by default or did they have to go and do some configurations manually?
- cornering lights
-BC button

[moshennik]

ok, this is really bizarre..

i'm running .23 still (November build). I asked for the update and here is the response for the service manager:

----
Here is a screen shot from BMW about software versions in your car and any available updates. This is a public website that can be accessed by you anytime. Just go into google and search BMW KISU. A BMW website comes up for software update info. You type in the VIN and it tells you if there is an available version for your car. Your X5 is up to date. Also the iPhone X is not a compatible phone and is known for connectivity issues such as car play and track info from itunes.

It shows your model year as 2018 but the vin is correct. There are updates for cars that are obviously out of date, but nothing for your vehicle at this time. What can I do to help you out?
----

[TurtleBoy]

Originally Posted by moshennik

ok, this is really bizarre..

i'm running .23 still (November build). I asked for the update and here is the response for the service manager:

----
Here is a screen shot from BMW about software versions in your car and any available updates. This is a public website that can be accessed by you anytime. Just go into google and search BMW KISU. A BMW website comes up for software update info. You type in the VIN and it tells you if there is an available version for your car. Your X5 is up to date. Also the iPhone X is not a compatible phone and is known for connectivity issues such as car play and track info from itunes.

It shows your model year as 2018 but the vin is correct. There are updates for cars that are obviously out of date, but nothing for your vehicle at this time. What can I do to help you out?
----

From what I gathered that website has nothing to do with updates available for the X5 iDrive, there have been plenty of software updates since yours. Sounds like they just don't to give the update if there are no specific problems you are reporting. The current version of software for the X5 is 03/2019.30.

[Kotkot]

Just took delivery of mine.

11/2018.68.

Should I take it back to dealer for an upgrade right away?

[TurtleBoy]

Originally Posted by Kotkot

Just took delivery of mine.

11/2018.68.

Should I take it back to dealer for an upgrade right away?

I don't think they will update it without any reported problems. Your version should have many issues solved. I have .53 and only have the BC button issue sometimes.

[mnx5er]

Originally Posted by Kotkot

Just took delivery of mine.

11/2018.68.

Should I take it back to dealer for an upgrade right away?

There will be a bigger update at some point for the steering. Better to wait.

[moshennik]

Originally Posted by TurtleBoy

From what I gathered that website has nothing to do with updates available for the X5 iDrive, there have been plenty of software updates since yours. Sounds like they just don't to give the update if there are no specific problems you are reporting. The current version of software for the X5 is 03/2019.30.

Here is the thing - I did report a whole bunch of issues.
Now they are also saying the only iPhones fully supported on G05 is iphone 6s and 7. This can't be right.. can it???

[TurtleBoy]

Originally Posted by moshennik

Here is the thing - I did report a whole bunch of issues.
Now they are also saying the only iPhones fully supported on G05 is iphone 6s and 7. This can't be right.. can it???

That is not correct at all from what people here are reporting. Sounds like your dealer is just blowing you off, actually downright lying to you. If you don't have another dealer around then maybe try going to the general manager/owner of the dealership or call BMW and get them involved.

[BMWDavidC]

Dealer helped to update to 03/2019.30 today. Don’t know whether the BC button issue will be fixed by this version or not, but at least the iDrive music display always goes to the top of the list and single song repeating issues are fixed. Also feel the gear switching is a little smoother (especially for 1st to 2nd gear). My original version was 11/2018.45

[Voltron]

Originally Posted by Voltron

I picked up an X5 50i last week, build date 11/2018. Over the weekend I have been having Idrive issues ever since I tried CarPlay and then coming out of it. These include inconsistent recognition of my Iphone, difficulties running playlist off my phone, difficulty switching to other media like FM or Sirius even when phone is disconnected, nav guide disappearing from HUD even when active on settings, etc. This occurred even after I quit CarPlay.

I checked the software. It is 11/2018.23. No updates are available. I was surprised as I see people reporting version .65.

I emailed my BMW center. This is the reply I got:

"BMWs of varying build dates will have mismatched software versions. The cars built recently get updates after cars built less recently. This ensures that any changes no matter how small made to different production date vehicles will not cause problems in the software version the car uses. So my recommendation is waiting for .65, or even something newer when it is rolled out to your vehicle. We cannot force download it, we do have to wait until it becomes available for your specific chassis."

Does this make sense?

The problems I reported went away only after a manual reboot (pushing volume button 30sec). As far as I am concerned, CarPlay is not usable.

Thanks.

Got this message from my dealership:

So after some investigation, it appears as if BMW rolls out the updates staggered as they can't data dump over the air updates all at once. Your X5 should receive it shortly.

[TurtleBoy]

Originally Posted by Voltron

Got this message from my dealership:

So after some investigation, it appears as if BMW rolls out the updates staggered as they can't data dump over the air updates all at once. Your X5 should receive it shortly.

Unless yours is the first one to receive an OTA update, that is not correct. All updates must be done by the dealer. The X5 is capable of OTA updates but none have been released or planned yet that we know of.