[BigSanj]

Originally Posted by BMW lifer

What is your plan if second car’s seats are wrinkly?

I have thought long and hard about this... also sought legal advice (my firms lawyer sits 2 seats down from me )

my consumer rights are not effected, so in essence i can reject the car again on the same basis.

God knows what i would get though, i have only ever owned BMW's since 17 (when i passed my test); i now own SUV's for the higher seating position due to back problems for the longer drives (such as driving into the west end on a daily basis)

i do not like any other SUV on the market enough to buy... would be a very tough call to make....

as your dealer said "fingers x'd"

[magbarn]

Honestly, it bothers my wife more than me as she noticed right away at delivery. She's read this whole thread and just decided to "live with it" They're more wrinkly but at least her G05 seats are more comfortable than my G30's Nappa luxury seats.

[GTFM3]

Originally Posted by TurtleBoy

All of the ones I have seen more or less do look the same. Obviously some outliers possibly due to working with natural materials. Not sure why you would mention the front seats, those are different seats and not in question.

Since they can produce seats without wrinkles in the other model vehicles why would these be different? To me it doesn't make sense to think they will save a few pennies on their newest models by allowing the supplier to put wrinkles in the seats. In the end you may be correct but at this point it seems logic is not on your side of the argument.

I mention front seats because design of front should be same as rear. I know of no other vehicle that differs (intentionally) front to rear. BMW produces smooth leather in other vehicles because other vehicles are not using Magna. My understanding is Magna is used only in Spartanburg, and we see the result.
Ruching (done properly and consistently) is a more difficult sewing technique, especially on heavier fabrics. And more costly because it is slower and uses more material. BMW was not looking to add costs, but to reduce costs. Ruching is not unique. It's been used on many vehicles...attached is photo on older CR-V using this technique. It's consistent front to rear, side to side, and in its designed location. Some examples I've seen (no, not all) are unacceptable.
We all have our opinions, and what we consider acceptable. My opinion is that this situation is remarkably unacceptable.

[BigSanj]

Originally Posted by magbarn

Honestly, it bothers my wife more than me as she noticed right away at delivery. She's read this whole thread and just decided to "live with it" They're more wrinkly but at least her G05 seats are more comfortable than my G30's Nappa luxury seats.

were they as bad as mine though?

i have not met 1 person who has said... mine were acceptable, from the sales guy, head of sales, service guy, head of service, dealer principal... friends, family, majority of peeps on here!

EDIT** Sorry BMW GB initially thought they were...

[Bimar]

Originally Posted by Mark609

Good grief!

Those must be the worst I have seen total rejection of car.

[magbarn]

Originally Posted by BigSanj

were they as bad as mine though?

i have not met 1 person who has said... mine were acceptable, from the sales guy, head of sales, service guy, head of service, dealer principal... friends, family, majority of peeps on here!

EDIT** Sorry BMW GB initially thought they were...

They're not as bad as yours were but close IMHO

My G30 nappa seats are smooth as butter. They're also more firm and not as comfortable.

[SW19]

Originally Posted by magbarn

They're not as bad as yours were but close IMHO

My G30 nappa seats are smooth as butter. They're also more firm and not as comfortable.

I would rather they be firm and perfect like my wife’s MY18 540i then have seats with those wrinkles.This issue makes BMW look really bad.I am surprised that they have allowed X5’s to be delivered for this long with this issue.

[mattsrs]

Originally Posted by Nantucket

I would rather they be firm and perfect like my wife’s MY18 540i then have seats with those wrinkles.This issue makes BMW look really bad.I am surprised that they have allowed X5’s to be delivered for this long with this issue.

Do we have data from recent deliveries (recent production date)? I thought they are getting more tolerable recently.

[magbarn]

Originally Posted by mattsrs

Do we have data from recent deliveries (recent production date)? I thought they are getting more tolerable recently.

Ours was just delivered last week (week 6 production) so still about the same. It's truly random

[TheIrishMan]

My X5 is being built this week so hope that the back seats are good but I guess it just luck of the draw depending on stock.

[mattsrs]

Originally Posted by TheIrishMan

My X5 is being built this week so hope that the back seats are good but I guess it just luck of the draw depending on stock.

I am in the same boat, production will finish on 3/7

[Bimar]

X7 seats, some improvements but still a C grade for me

For those interested created a similar thread in the X7 forum to contrast deliveries —-> https://g07.bimmerpost.com/forums/sh....php?t=1590006

[SW19]

Originally Posted by X4guy

X7 seats, some improvements but still a C grade for me

For those interested created a similar thread in the X7 forum to contrast deliveries —-> https://g07.bimmerpost.com/forums/sh....php?t=1590006

That is still totally unacceptable for a vehicle that costs as much as an X5 or X7.

[BMWZ4]

Originally Posted by HollyM

BMWZ4,

I said it was discussed, not that there was a thread dedicated to the issue. If you go to the G01 Forum, and enter 'wrinkle' in the Search function, you will find several threads in which it was discussed. After devouring this forum as I waited for my M40i to come off the production line, I grew more concerned each day that my seats would be wrinkled. I lucked out, big time.

Thanks for the search tip HollyM. Now I recall why this was news for the g01. I found only 2 entries and 1 pic showing barely a wrinkle, certainly nothing in comparison to what some of the g05 folks are experiencing.

Sorry to g05 folks though, some of those pics are brutal to be sure.

[512systems]

Not sure if anyone has noticed this but they're crediting back Vernasca leather on the window stickers now. If you cruise through cars.com and look at the new cars various specs, a lot of them have either "leather upholstery credit" or the actual window sticker shown with the -$1450. Assuming they're doing this now because of this issue. Also noticed that the SensaTec has no issues...maybe this has been brought up.

[NoCompromise]

Originally Posted by thomas_Rp

BigSanj's photos of the wrinkly seats - https://g05.bimmerpost.com/forums/sh...&postcount=259

You can see how horrible they look.

holy sh*t! I can guarantee you they will not be as bad as that. I would have done the same - reject all the way!

[BigSanj]

Originally Posted by 512systems

Not sure if anyone has noticed this but they're crediting back Vernasca leather on the window stickers now. If you cruise through cars.com and look at the new cars various specs, a lot of them have either "leather upholstery credit" or the actual window sticker shown with the -$1450. Assuming they're doing this now because of this issue. Also noticed that the SensaTec has no issues...maybe this has been brought up.

what you have posted is pure gold!

for peeps who are genuinely dis satisfied and do not want to go down the route of car rejection, surely it would be easier to approach dealer and BMW Cust Serv, with this and say i will take the car, will live with the seats (not desirable); but i want a full refund on the seats.... i think this would potentially get a few of you "cash back"....

[mattsrs]

Originally Posted by 512systems

Not sure if anyone has noticed this but they're crediting back Vernasca leather on the window stickers now. If you cruise through cars.com and look at the new cars various specs, a lot of them have either "leather upholstery credit" or the actual window sticker shown with the -$1450. Assuming they're doing this now because of this issue. Also noticed that the SensaTec has no issues...maybe this has been brought up.

This credit is old news and not related to wrinkle issue. For cars with production date of up to 11/18 they gave this credit because sensa-tec seats were not available to order so this was given to compensate. Any X5 built on or after 12/18 doesn't get that credit.

[BMW lifer]

Originally Posted by ******

I don’t think it’s coincidence that the US configurator does not show the rear seats anymore, as it used to do. Also, somebody posted a pic of the G05 on the South Africa configurator and it did show the rear seat and the leather was flawless. No hint of a wrinkle. This plus the fact that these wrinkles only started after the vendor change indicates to me that these wrinkles are not intentional at all. Lear said they couldn’t make the seats at the price BMW wanted to pay. Lear’s seats had no wrinkles. I don’t think it takes a rocket scientist to connect these dots.

The UK configurator has also been changed and does not show rear seats anymore

[Beefcake]

Originally Posted by BMW lifer

The UK configurator has also been changed and does not show rear seats anymore

Same for the Belgian configurator... no more rear seats shown

so that's what BMW is now attempting?
no reference anymore to complaint afterwards upon delivery

[ScotX5]

Originally Posted by BMW lifer

The UK configurator has also been changed and does not show rear seats anymore

I wouldn't worry about configurators showing rear seats or not. They are still there albeit in a typically s*it BMW view. There are plenty of pics on the web that can be found on how the seats should look!

https://g05.bimmerpost.com/forums/at...8;d=1537670620

My personal view will be if my car arrives with seats that look wrinkly and therefore effectively used I'll be seeking some sort of rectification. If it's really bad I'll reject the car, if it's ok but not perfect then I'll accept the car subject to seeking some sort of compensation eg refund of comfort pack, ivory merino leather cost and remediation of the seats or if it's good then I drive away happy.

Nobody should be forced to handover cash for a car and not be happy. It's all down to personal preference. Some of the pics I've seen are shocking and should never have left the factory, some look liveable and some look perfect eg on the launch vids and pics shown above.

[bigdaveindubai]

I can not believe you guys have 19 pages of nonsense. The seats were intended to look like that. lol, bunch of cottonheadedninnymuggins.