[TurtleBoy]

Originally Posted by JFS007

I know TB. That said, as you well know, that remedy has enough poeple worried about their already purchased vehicles…

It definitely does and that is why many of us have been stressing that no remedy for the stop sale has been issued. I would be willing to bet a fairly large amount of money that the 170 mile requirement will not be part of the solution but unfortunately that does not alleviate the feelings that those affected have.

While it is easy for any of us to say it is only a vehicle don't worry about it everything will work out, getting a new vehicle is often an emotional event. People plan, do research, get their partner's buy-in, track it through production, watch for it to arrive at the dealer, etc., and getting it should be an exciting, fulfilling time. Instead with a stop sale that rug has been pulled out form underneath them and it is no longer a joyous event but one that causes stress, anger and disappointment.

What I, and others, try to do is set expectations, correct misinformation, add humor and offer some support in order to try and ease their situation a bit. There are folks who this is their first BMW or the first vehicle they ever custom ordered so this is not only new and exciting for them but also a little scary or unknown at times. Many of us though have not only been through the process multiple times but have seen many recalls, stop sales, production issues, etc so we can try and approach it from a known data and information point of view and not have the emotion tied to it. At times that may come off as cold, uncaring or just being a pain in the ass but that is not how we intend it to be. We all have different backgrounds, experiences, personalities, tolerances, etc. so we not only communicate differently but also react differently to that communication but for the most part all of the members here are decent and willing to help others out.

Boy, talk about going down a rabbit trail. I will get off my soapbox now by trying to stress to all of those affected that they should try their best to not let this situation affect their health, well-being, relationships, etc. by having a lot of anxiety, anger, etc. over it. If you can, just ignore it or look for possible positives. If you need to cut bait and move on, do it and don't look back as you made the best decision for yourself that you could. For those that are sticking it out, don't look at the immediate future but down the road when you are driving and enjoying your new vehicle. I'm fairly confident in saying that once you get your new vehicle you will not be thinking of the stop sale you went through but rather smiling as you are going down the road enjoying a vehicle special to you. Good luck.

[fiddlehead]

Originally Posted by Ryan_gamage

💯 thats the route I'm going at this point

I saw in another thread that it has to be a bmw master technician to do this job. Not sure if thats true or not and even so dealers will follow the same to make a buck

I had to put down a $1K deposit. Do you know if that refundable in this case?

[fiddlehead]

Originally Posted by TurtleBoy

Welcome to the forum. It is a pretty simple process, the longest part of it likely would be updating iDrive should that be required. Here are the instructions in case you are interested.

Thx alot TB, that is awesome to see this level of detail for the repair. I figured a good portion would involve bleeding. The replacement work doesn’t look too invasive.

[GrokuE7]

Originally Posted by livyosah

Let’s just hope these crazy hail producing thunderstorms don’t pass over our dealers and end up damaging them. Already happened in my area earlier this year. Ugh.

That's definitely a deal breaker without question. I hope that doesn't happen to you.

[TurtleBoy]

Originally Posted by fiddlehead

I had to put down a $1K deposit. Do you know if that refundable in this case?

The dealer shouldn't give you any problems with it since they can't provide a vehicle and understand the situation.

[fiddlehead]

Originally Posted by GrokuE7

I've thought about the whole canceling and re-ordering. It took 4 months after my lease was due to expire to get an allocation for a X6. The thought of having to wait another 4 months for an allocation would be even more troublesome than waiting for my car that is at the dealership now.

I didn’t think of the allocation time. When I ordered (at BMW Sterling VA US) on July 4th my order went in immediately. Not sure if there will now be a wait time for allocation.

[BR]

My ‘25 X5 m60i arrived to the dealership on 8/9. That night I was made aware of the stop sale. Apparently it is affecting close to 80% of the vehicles they have on their lot currently.

I checked in with the sales manager today and BMW has still not announced the official timeline for a fix. He spoke with a few contacts at BMW corporate and they unofficially gave a few timelines that they had heard internally, off the record.

Apparently they will be receiving parts at the factory sometime next week so they can resume production. The following week they will have parts to ship out to the dealerships for replacement. Seems odd to me that they would continue production of new cars before they allocate those parts for cars that are already built and waiting.

Not sure if there is any truth but figured I would share.

[JFS007]

Originally Posted by TurtleBoy

It definitely does and that is why many of us have been stressing that no remedy for the stop sale has been issued. I would be willing to bet a fairly large amount of money that the 170 mile requirement will not be part of the solution but unfortunately that does not alleviate the feelings that those affected have.

While it is easy for any of us to say it is only a vehicle don't worry about it everything will work out, getting a new vehicle is often an emotional event. People plan, do research, get their partner's buy-in, track it through production, watch for it to arrive at the dealer, etc., and getting it should be an exciting, fulfilling time. Instead with a stop sale that rug has been pulled out form underneath them and it is no longer a joyous event but one that causes stress, anger and disappointment.

What I, and others, try to do is set expectations, correct misinformation, add humor and offer some support in order to try and ease their situation a bit. There are folks who this is their first BMW or the first vehicle they ever custom ordered so this is not only new and exciting for them but also a little scary or unknown at times. Many of us though have not only been through the process multiple times but have seen many recalls, stop sales, production issues, etc so we can try and approach it from a known data and information point of view and not have the emotion tied to it. At times that may come off as cold, uncaring or just being a pain in the ass but that is not how we intend it to be. We all have different backgrounds, [...]

Well said, TB. Most of us are investing a significant amount of money into these vehicles. In my case, I’m spending around $150k with taxes and everything included, and I’ve been anxiously waiting since March. To make matters worse, my SA has provided almost no explanation of the production process, so I completely understand why everyone might be frustrated with the uncertainty surrounding our vehicles. If it weren’t for this forum (and you in particular), I would have no idea why things have unfolded the way they have so far. BMW is fortunate that their cars are generally fantastic because their transparency in this process has been incredibly poor.

That said, when I take a step back, I realize that if I just stay patient, I’ll soon be getting an amazingly beautiful and powerful X5MC.

[TurtleBoy]

Originally Posted by BR

My ‘25 X5 m60i arrived to the dealership on 8/9. That night I was made aware of the stop sale. Apparently it is affecting close to 80% of the vehicles they have on their lot currently.

I checked in with the sales manager today and BMW has still not announced the official timeline for a fix. He spoke with a few contacts at BMW corporate and they unofficially gave a few timelines that they had heard internally, off the record.

Apparently they will be receiving parts at the factory sometime next week so they can resume production. The following week they will have parts to ship out to the dealerships for replacement. Seems odd to me that they would continue production of new cars before they allocate those parts for cars that are already built and waiting.

Not sure if there is any truth but figured I would share.

Welcome to the forum and hopefully we see a remedy next week. For info, they never stopped production at the factory but they may have been referring to clearing the vehicles in QC.

[BR]

Originally Posted by TurtleBoy

Welcome to the forum and hopefully we see a remedy next week. For info, they never stopped production at the factory but they may have been referring to clearing the vehicles in QC.

Appreciate the clarification. I must have misunderstood that part of his explanation.

If I’m being honest, getting my car in the next two weeks seems unrealistic based on what has been announced thus far.

The frustrating part is my car sat at the processing center in SC after it was already QC for two weeks. There was a back order on one of the black emblems I ordered. Without that, I already have the car and just take it back to the dealership when the recall is ready.

[TurtleBoy]

Not that is impacts the stop sale remedy directly but we just had our first Week 33 build clear QC and it has been dispatched. It is currently showing no technical actions on the Austrian site but of course that is not definitive. We should know within the next few days if it is clear of the stop sale.

[Bmwx5VA]

Hi all, new to this forum and finding immensely helpful information here. I had a week 32 build which has been stuck in QC since Aug 8. Ordered via BMW of Sterling. Anyone else in the same boat. The vehicle isn't being dispatched so does that mean they will fix it first before dispatching?

[JFS007]

Originally Posted by TurtleBoy

Not that is impacts the stop sale remedy directly but we just had our first Week 33 build clear QC and it has been dispatched. It is currently showing no technical actions on the Austrian site but of course that is not definitive. We should know within the next few days if it is clear of the stop sale.

If that is true (and not a mistake in the system), then it is wonderful news for all of us waiting for our production to start. Still bad for those hoping the hail in the parking lot doesn’t screw up the paint, but hopefully it does mean that “the fix” moves quickly to the dealerships.

[eatgumbo667]

Originally Posted by JFS007

If that is true (and not a mistake in the system), then it is wonderful news for all of us waiting for our production to start. Still bad for those hoping the hail in the parking lot doesn’t screw up the paint, but hopefully it does mean that “the fix” moves quickly to the dealerships.

This is mine. Production date was today and it flipped to 190 about an hour ago. I’ll let everyone know what I hear from my SA on whether I’m impacted by the stop sale when he gets back to me.

[JFS007]

Originally Posted by eatgumbo667

This is mine. Production date was today and it flipped to 190 about an hour ago. I’ll let everyone know what I hear from my SA on whether I’m impacted by the stop sale when he gets back to me.

Sweet - Good for you!!!

[SoDak]

Originally Posted by TurtleBoy

Not that is impacts the stop sale remedy directly but we just had our first Week 33 build clear QC and it has been dispatched. It is currently showing no technical actions on the Austrian site but of course that is not definitive. We should know within the next few days if it is clear of the stop sale.

What’s the significance of the Austrian site vs US site for checking recalls? My week 33 build is still 155 and not showing anything on the Austrian site either.

[TurtleBoy]

Originally Posted by Bmwx5VA

Hi all, new to this forum and finding immensely helpful information here. I had a week 32 build which has been stuck in QC since Aug 8. Ordered via BMW of Sterling. Anyone else in the same boat. The vehicle isn't being dispatched so does that mean they will fix it first before dispatching?

Welcome to the forum. Our understanding is that they will repair the vehicles in QC and ship it ready to be sold. Of course our thinking our be wrong.

[Bmwx5VA]

Originally Posted by TurtleBoy

Welcome to the forum. Our understanding is that they will repair the vehicles in QC and ship it ready to be sold. Of course our thinking our be wrong.

Got it. Any other week 32 builds that are stuck in QC? Before the stop sale I was somehow blaming it on me adding the dashcam (bmw ACE) but seems like that wasn't the case. Also seeing week 33 build moving to delivering which basically means week 32 builds are affected by the brake issue I guess?

[TurtleBoy]

Originally Posted by Bmwx5VA

Got it. Any other week 32 builds that are stuck in QC? Before the stop sale I was somehow blaming it on me adding the dashcam (bmw ACE) but seems like that wasn't the case. Also seeing week 33 build moving to delivering which basically means week 32 builds are affected by the brake issue I guess?

I have not been following the week 32 builds so can't say. I do have some other news for you that you need to be aware of, the dash cam is an accessory so after it clears QC it will be dispatched and then show up as At the Port. This is the Accessory Center near the factory and is where they will install your dash cam. That may add a few days to the timeline before it gets to your dealer.

[Bmwx5VA]

Originally Posted by TurtleBoy

I have not been following the week 32 builds so can't say. I do have some other news for you that you need to be aware of, the dash cam is an accessory so after it clears QC it will be dispatched and then show up as At the Port. This is the Accessory Center near the factory and is where they will install your dash cam. That may add a few days to the timeline before it gets to your dealer.

Got it. Thank you.

[bmwauug]

I’m still rocking 155 status 🥲😄

[TurtleBoy]

Originally Posted by bmwauug

I’m still rocking 155 status 🥲😄

I guess we also have to consider that eatgumbo667 's was built with a US made part so his time in QC was for the normal QC procedures and not anything to do with the stop sale.