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      02-22-2021, 11:23 AM   #1
ifr
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Software Upgrade 11/20 - Release Notes

New functional release notes for 11/20, from the UK portal. Implies it should be coming OTA soon:
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      02-23-2021, 03:59 AM   #2
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I am definitely looking forward to the Amazon Alexa integration.
"Alexa, what's the current price of a Bitcoin?" 🤣🤔😩
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      02-23-2021, 04:26 AM   #3
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Release notes are visible in the Belgian Connected drive too.
Meanwhile, I'm still on 2019/11.70, I'm getting the feeling that the software update part of my car is not functioning.
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      02-23-2021, 08:03 AM   #4
Marty in NY
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Ok, this will probably be received as a negative post but I've read other posts that have complained about the things that happened after the update that either were not expected or forecasted and left the owner dissatisfied. Is there anywhere you can go to see everything the update will change before installing it? Like features that have been removed or changed in what could be perceived in a negative way?

Its this statement that is concerning.. ..as we don't know what the current technical standards means and improving quality to one person may not be seen that way to another. The devil is in the details and like Apple, once installed, there's no going back.
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      02-23-2021, 04:05 PM   #5
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Quote:
Originally Posted by Pateeke81 View Post
Release notes are visible in the Belgian Connected drive too.
Meanwhile, I'm still on 2019/11.70, I'm getting the feeling that the software update part of my car is not functioning.
I feel your pain; I'm still on 7.2019.53 here on east coast US. Haha. Went to the dealer a few months ago and they put my key in this desktop dock thing and said no software available. My app says no updates either. I'm beginning to think our upgrade thing doesn't work either. Would appreciate others' insights on how to get an OTA without plugging it in at the dealer. I do drive my X5 daily. Not much but still 20-30 miles everyday.
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      02-23-2021, 10:25 PM   #6
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Quote:
Originally Posted by matthew_hull View Post
I am definitely looking forward to the Amazon Alexa integration.
"Alexa, what's the current price of a Bitcoin?" 🤣🤔😩
Sadly, not yet in North America...

"Amazon Alexa is being made available for Germany, Austria, the UK, Spain and Italy as part of this upgrade. Amazon Alexa integration will be extended to more countries in subsequent upgrades."

Press Release can be found here; New Remote Software Upgrade available for over one million BMW vehicles worldwide.
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07/2019.55 (since birth Oct.1,2019)-> 11/2019.70 (OTA Aug.11,2020)-> 11/2020.36 (Dealer Nov.25,2020)-> 03/2021.50 (OTA Jun.15,2021)-> 07/2021.85 (OTA Mar.1,2022)-> 07/2022.58 (OTA Dec.9,2022)-> 11/2022.60 (OTA Mar.2,2023)-> 03/2023.50 (OTA May.31,2023)-> 07/2023.35 (Dealer Aug.21,2023)-> 11/2023.50 (OTA Feb.9,2024)
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      02-24-2021, 12:14 AM   #7
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How about just activating alexa voice in your mobile phone and ask your phone? I fail to see the magic of car based Alexa. What am I missing?
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      02-24-2021, 04:13 PM   #8
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Quote:
Originally Posted by Pateeke81 View Post
Release notes are visible in the Belgian Connected drive too.
Meanwhile, I'm still on 2019/11.70, I'm getting the feeling that the software update part of my car is not functioning.
I have 2019.11 to. No update available. But I got this update ota 10 months ago. Do the system should be working. Still thinking it is because I have a android digital key active wich would not be supported anymore in 2020.07 if I understand it correctly
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      02-24-2021, 04:50 PM   #9
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Quote:
Originally Posted by claykin View Post
How about just activating alexa voice in your mobile phone and ask your phone? I fail to see the magic of car based Alexa. What am I missing?
Well, first you have to pick up your phone from the charging cradle, unlock your phone with 4-6 digit passcode, go to your Alexa up then open the app - this while driving.
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      02-24-2021, 10:11 PM   #10
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Quote:
Originally Posted by edtreo View Post
Quote:
Originally Posted by claykin View Post
How about just activating alexa voice in your mobile phone and ask your phone? I fail to see the magic of car based Alexa. What am I missing?
Well, first you have to pick up your phone from the charging cradle, unlock your phone with 4-6 digit passcode, go to your Alexa up then open the app - this while driving.
OK. On Android you can keep the phone unlocked while connected to car Bluetooth. Alexa can be opened with Google assistant hands free. Alexa hands free works from here. All without touching the phone.

I'm only saying that I bet BMW implementation will be similar to other 3rd party devices. Meaning the integration in car will always lag behind what Amazon releases for ios and Android. I suppose we shall see.
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      02-24-2021, 10:46 PM   #11
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Just took PCD delivery of my X7 today, it has this new software intalled
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      02-25-2021, 12:54 AM   #12
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Quote:
Originally Posted by bhe View Post
I have 2019.11 to. No update available. But I got this update ota 10 months ago. Do the system should be working. Still thinking it is because I have a android digital key active wich would not be supported anymore in 2020.07 if I understand it correctly
I don't have an Android key.
Mine goes to the dealer on March 3rd for my summer wheels so I'll just ask them to update it.
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      02-25-2021, 08:22 AM   #13
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Does anyone have the remote upgrade option on the CD App? My has been missing for months now?
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      02-25-2021, 09:02 AM   #14
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Does anyone have the remote upgrade option on the CD App? My has been missing for months now?
Yes in the mybmw app
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      02-25-2021, 09:05 AM   #15
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Took a ton of work, but i got the dealer to update me to 11/2020.57. Haven't noticed anything that isn't working, but just got the car back this week after it being at the dealer for over a week for some water issues.

Ridiculous that they won't simply update the software for a under warranty vehicle.
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      02-25-2021, 03:30 PM   #16
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Quote:
Originally Posted by Pateeke81 View Post
Quote:
Originally Posted by bhe View Post
I have 2019.11 to. No update available. But I got this update ota 10 months ago. Do the system should be working. Still thinking it is because I have a android digital key active wich would not be supported anymore in 2020.07 if I understand it correctly
I don't have an Android key.
Mine goes to the dealer on March 3rd for my summer wheels so I'll just ask them to update it.
In Belgium the update of 2019/11 is apparantly not working, but nobody knows why (not even BMW BE support)

I had my 45e updated at the dealer.

Curious to see if in the the future the OTA will work....
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      02-25-2021, 10:05 PM   #17
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Updated Software

My car was in the shop for three weeks to replace a steering wheel. They damaged the replacement and had to order another one from Germany. I guess they felt the newest software was the least they could do.

I haven’t figured out Alexa and don’t really care at this point. Now to reinstall my Bimmercode settings and a new Racechip...
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      02-26-2021, 05:12 AM   #18
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Quote:
Originally Posted by Eu001939 View Post
In Belgium the update of 2019/11 is apparantly not working, but nobody knows why (not even BMW BE support)

I had my 45e updated at the dealer.

Curious to see if in the the future the OTA will work....
I contacted bmw-connecteddrive.be again , response in dutch


Code:
Wij hebben uw e-mail van 26 februari 2021 goed ontvangen, waarvoor onze dank.

Bij het nakijken van uw gegevens, zien wij dat uw wagen de RSU upgrade inderdaad over the air zou moeten doen.

Als dit niet het geval is, vragen wij u vriendelijk de volgende stappen te volgen om deze upgrade uit te voeren.

U download de BMW Connected app en logt zich in met uw BMW Connecteddrive gegevens.

U gaat vervolgens naar ‘Info’ en kiest hier voor de RSU upgrade uit te voeren.

Als u dit gedaan heeft gaat u met uw smartphone naar uw wagen en legt deze op de oplaadplaat.

U gaat dan in de wagen een pop up ontvangenn deze te uploaden.

Wij raden aan dan een ritje met uw BMW te doen, zodat de batterij 100% opgeladen is en de upgrade de stroom krijgt om deze te uploaden.

Na het stopzetten van uw motor gaat u de melding ontvangen in uw wagen dat de upgrade gaat uitgevoerd worden.

Na deze melding kan u uw wagen 25 tot 30 minuten niet meer gebruiken.

Voor de zekerheid geven wij u graag de volgende link https://www.youtibe.com/watch?v=7avD1Niwg, waarin bovenstaande stappen visueel weergegeven worden.

Alvast bedankt voor uw tijd en een prettig weekend toegewenst.

Indien u verdere vragen of opmerkingen heeft, mag u ons uiteraard altijd contacteren. Wij helpen u graag verder.
Short translation : Go to the remote upgrade in bmw connected drive app (removed since a few release as far as I know).
Then put the phone on the charging plate.
Car should give an popup to update.
Car should be fully charged.

See movie with visual instructions (youtibe ??, video not available ...)

so.. I asked for more info :-)
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      02-26-2021, 05:53 AM   #19
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Quote:
Originally Posted by bhe View Post
I contacted bmw-connecteddrive.be again , response in dutch


Code:
Wij hebben uw e-mail van 26 februari 2021 goed ontvangen, waarvoor onze dank.

Bij het nakijken van uw gegevens, zien wij dat uw wagen de RSU upgrade inderdaad over the air zou moeten doen.

Als dit niet het geval is, vragen wij u vriendelijk de volgende stappen te volgen om deze upgrade uit te voeren.

U download de BMW Connected app en logt zich in met uw BMW Connecteddrive gegevens.

U gaat vervolgens naar ‘Info’ en kiest hier voor de RSU upgrade uit te voeren.

Als u dit gedaan heeft gaat u met uw smartphone naar uw wagen en legt deze op de oplaadplaat.

U gaat dan in de wagen een pop up ontvangenn deze te uploaden.

Wij raden aan dan een ritje met uw BMW te doen, zodat de batterij 100% opgeladen is en de upgrade de stroom krijgt om deze te uploaden.

Na het stopzetten van uw motor gaat u de melding ontvangen in uw wagen dat de upgrade gaat uitgevoerd worden.

Na deze melding kan u uw wagen 25 tot 30 minuten niet meer gebruiken.

Voor de zekerheid geven wij u graag de volgende link https://www.youtibe.com/watch?v=7avD1Niwg, waarin bovenstaande stappen visueel weergegeven worden.

Alvast bedankt voor uw tijd en een prettig weekend toegewenst.

Indien u verdere vragen of opmerkingen heeft, mag u ons uiteraard altijd contacteren. Wij helpen u graag verder.
Short translation : Go to the remote upgrade in bmw connected drive app (removed since a few release as far as I know).
Then put the phone on the charging plate.
Car should give an popup to update.
Car should be fully charged.

See movie with visual instructions (youtibe ??, video not available ...)

so.. I asked for more info :-)
They don't seem to understand that nor the car nor both apps have an update available to download. We know how to do the update, it is just not available to download.
I know of no Belgian member on 2019/11.xx has received an update yet, both the release notes of 2020/09 and 2020/11 are available to read in my account so it should be available.
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      02-26-2021, 06:27 AM   #20
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Quote:
Originally Posted by Pateeke81 View Post
They don't seem to understand that nor the car nor both apps have an update available to download. We know how to do the update, it is just not available to download.
I know of no Belgian member on 2019/11.xx has received an update yet, both the release notes of 2020/09 and 2020/11 are available to read in my account so it should be available.
They replied and gave some more instructions how to do it (when you have the popup). If it didn't work they asked to take some screenshots to make a case for her german colleagues.

So I made some screenshots that you can't download, only change a few setttings, also made a screenshot that the in car app shows no update available. So lets hope they change a trigger somewhere to release the update.

I know the dealers can install it, but I don't like to waste time to go to a dealer if it can it do over the air.
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      02-26-2021, 06:33 AM   #21
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Quote:
Originally Posted by bhe View Post
They replied and gave some more instructions how to do it (when you have the popup). If it didn't work they asked to take some screenshots to make a case for her german colleagues.

So I made some screenshots that you can't download, only change a few setttings, also made a screenshot that the in car app shows no update available. So lets hope they change a trigger somewhere to release the update.

I know the dealers can install it, but I don't like to waste time to go to a dealer if it can it do over the air.
I have just sent them an email as well quoting many Belgians have the same issue (going from the Belgian X5 45e FB group).
They will probably just ignore the mail as usual but you never know.
Mine goes in on Wednesday to change wheels and I will ask them to update the car too but knowing dealers it will require a lot of yelling before they will do it.
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      02-26-2021, 06:45 AM   #22
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Quote:
Originally Posted by Pateeke81 View Post
I have just sent them an email as well quoting many Belgians have the same issue (going from the Belgian X5 45e FB group).
They will probably just ignore the mail as usual but you never know.
Mine goes in on Wednesday to change wheels and I will ask them to update the car too but knowing dealers it will require a lot of yelling before they will do it.
They did actually answer the mail with a list of things I need to do to configure Android Auto.
My mail clearly stated that my software is so old that I don't even have Android Auto.
So a solution will not come from the helpdesk if they don't even read the question I asked.
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