05-28-2019, 04:06 PM | #23 | |
Major General
4326
Rep 6,121
Posts
Drives: 2022 Porsche Boxster GTS
Join Date: Apr 2018
Location: Houston, TX
|
Quote:
I have no issue when people are honest at all. When something's off (like I said I'm an engineer too so I look for the details) and no explanation is given or they dodge my question, then I start to tear into everything. I'm sure they're going to be very excited since the engineer coming is over the dealer and regional reps head so to speak therefore they have to comply and fake a smile. I didn't ask for one, BMW NA told me they're sending someone and a date. Either way, not having working GPS, phone anything (Bluetooth is now being weird), etc is not pleasant. I love my X5, this is simply annoying because I can't do basic things aside from drive half the time.
__________________
2022 Porsche Boxster GTS Gentian Blue
2023 Porsche Spyder Python Green (on order) 2022 BMW M3 Comp AWD IOMG/Kyalami Orange (SOLD) 2018 BMW M2 Mineral Grey(SOLD) 2019 BMW X5 50i Carbon Black/Tartufo (SOLD) |
|
Appreciate
0
|
05-28-2019, 04:42 PM | #24 |
Captain
486
Rep 902
Posts |
Just now following....
Mystro covered it pretty well, probably no single issue major enough to get a buy back, but definitely a long list of items to be considered. Some items might be iffy, but crazy that nothing is fixed over the 1.5 months!!! From readings of past threads, wont be surprised if they do a buy back if those engineer arent able to make any progress. The time and man power spent trying to diagnosis is far more than the cost of a replacement! not to mention customer satisfactory. Hope nothing like that happens to us, it would drive me nuts. Top chain of BMW would get a piece of my mind. Fingers crossed, ours been exceeding our expectation. What a mess, hope BMW make it right, pronto! |
Appreciate
0
|
05-29-2019, 09:57 AM | #25 | |
Major General
4326
Rep 6,121
Posts
Drives: 2022 Porsche Boxster GTS
Join Date: Apr 2018
Location: Houston, TX
|
Quote:
You have no idea how frustrating this has been, I've already taken 2 days off work for issues and dealership visits out of town so it's wasting my time. I love my X5 and would get another if they take this one back but only if it's sorted out very fast which is why I'm waiting to see what happens
__________________
2022 Porsche Boxster GTS Gentian Blue
2023 Porsche Spyder Python Green (on order) 2022 BMW M3 Comp AWD IOMG/Kyalami Orange (SOLD) 2018 BMW M2 Mineral Grey(SOLD) 2019 BMW X5 50i Carbon Black/Tartufo (SOLD) |
|
Appreciate
0
|
05-29-2019, 10:17 AM | #26 | |
Captain
486
Rep 902
Posts |
Quote:
I personally dont play nice if it was me in this situation I would drive it so far up the flag pole, BMW wishes i'm not a customer. Sounds like you've done that in a "professional and civil" manner Well hope things works out! |
|
Appreciate
1
AndroidRobot4326.00 |
05-29-2019, 02:56 PM | #27 | ||
Major General
4326
Rep 6,121
Posts
Drives: 2022 Porsche Boxster GTS
Join Date: Apr 2018
Location: Houston, TX
|
Quote:
__________________
2022 Porsche Boxster GTS Gentian Blue
2023 Porsche Spyder Python Green (on order) 2022 BMW M3 Comp AWD IOMG/Kyalami Orange (SOLD) 2018 BMW M2 Mineral Grey(SOLD) 2019 BMW X5 50i Carbon Black/Tartufo (SOLD) |
||
Appreciate
0
|
05-29-2019, 03:11 PM | #28 |
Major General
6362
Rep 6,570
Posts |
OP, I just read your post and update and have to say that don't let your guard down. Something is going on that they aren't telling you about. I too have had dealings with BMWNA corporate and I was on the verge of a buyback when they "flew in the engineer" and basically told me that all my issues were "normal" and even let me drive another car off the lot to prove it. When I told them that the 2 MY newer cars on the lot didn't have the problem, they basically told me that they only consider the same MY when comparing two cars since, essentially, upgrades made MY to MY don't "count" retroactively toward my car. Since in my case it involved the transmission and throttle, this wasn't a very comforting feeling.
In any event, sounds like they've gone into some kind of damage control mode. I'd be very careful about what you say to them and ask them for unless you plan on getting a lawyer involved since, in my experience, they won't hesitate to go that route in a heartbeat. Good luck and keep us posted. |
Appreciate
0
|
05-29-2019, 03:47 PM | #29 | |
Major General
4326
Rep 6,121
Posts
Drives: 2022 Porsche Boxster GTS
Join Date: Apr 2018
Location: Houston, TX
|
Quote:
__________________
2022 Porsche Boxster GTS Gentian Blue
2023 Porsche Spyder Python Green (on order) 2022 BMW M3 Comp AWD IOMG/Kyalami Orange (SOLD) 2018 BMW M2 Mineral Grey(SOLD) 2019 BMW X5 50i Carbon Black/Tartufo (SOLD) |
|
Appreciate
0
|
05-29-2019, 04:09 PM | #30 | |
Major General
6362
Rep 6,570
Posts |
Quote:
The long story is here... https://www.bimmerfest.com/forums/sh...d.php?t=712371 Last edited by Needsdecaf; 05-29-2019 at 04:15 PM.. |
|
Appreciate
0
|
05-29-2019, 04:19 PM | #31 | |
Major General
6248
Rep 5,295
Posts |
Quote:
|
|
Appreciate
1
AndroidRobot4326.00 |
05-29-2019, 05:39 PM | #32 |
Enlisted Member
19
Rep 41
Posts |
I'm sorry to hear about your experience. I don't understand the dealer's response. It sounds like you have been quite patient. Good luck getting everything resolved.
|
Appreciate
0
|
05-29-2019, 10:48 PM | #33 |
Major General
4326
Rep 6,121
Posts
Drives: 2022 Porsche Boxster GTS
Join Date: Apr 2018
Location: Houston, TX
|
I don't either. I'll gladly screenshot the emails from BMW NA and redact sensitive info later on
__________________
2022 Porsche Boxster GTS Gentian Blue
2023 Porsche Spyder Python Green (on order) 2022 BMW M3 Comp AWD IOMG/Kyalami Orange (SOLD) 2018 BMW M2 Mineral Grey(SOLD) 2019 BMW X5 50i Carbon Black/Tartufo (SOLD) |
Appreciate
0
|
06-05-2019, 07:21 PM | #34 |
Major General
4326
Rep 6,121
Posts
Drives: 2022 Porsche Boxster GTS
Join Date: Apr 2018
Location: Houston, TX
|
I have a little more info to share that I'll post probably tomorrow morning. I wanted to share where my GPS now thinks I am, Antarctica....
__________________
2022 Porsche Boxster GTS Gentian Blue
2023 Porsche Spyder Python Green (on order) 2022 BMW M3 Comp AWD IOMG/Kyalami Orange (SOLD) 2018 BMW M2 Mineral Grey(SOLD) 2019 BMW X5 50i Carbon Black/Tartufo (SOLD) |
Appreciate
0
|
06-05-2019, 08:15 PM | #35 |
Major General
6248
Rep 5,295
Posts |
|
Appreciate
1
AndroidRobot4326.00 |
06-05-2019, 08:45 PM | #36 |
General
12885
Rep 19,397
Posts |
Hope you are dressed warmly, frostbite can be a real pain.
|
Appreciate
2
AndroidRobot4326.00 FOdeks7.50 |
06-05-2019, 08:47 PM | #37 |
Brigadier General
2628
Rep 4,259
Posts |
Well, at least its good to know that Fiat Chrysler withdrew their merger offer for Renault. Send your mailing address in Antarctica, will send a nice down coat and a set of tire chains.
|
Appreciate
1
AndroidRobot4326.00 |
06-05-2019, 08:50 PM | #38 |
Major General
4326
Rep 6,121
Posts
Drives: 2022 Porsche Boxster GTS
Join Date: Apr 2018
Location: Houston, TX
|
Oh, I lost it about 2 months ago... it just started showing Antartica today. Before this, it showed my being 500-1000 miles away
__________________
2022 Porsche Boxster GTS Gentian Blue
2023 Porsche Spyder Python Green (on order) 2022 BMW M3 Comp AWD IOMG/Kyalami Orange (SOLD) 2018 BMW M2 Mineral Grey(SOLD) 2019 BMW X5 50i Carbon Black/Tartufo (SOLD) |
Appreciate
0
|
06-06-2019, 12:06 PM | #39 |
Private First Class
96
Rep 155
Posts
Drives: 23 X3 M40i 24 X3 M40i
Join Date: Dec 2018
Location: St Louis
|
Hopefully it's not popping up a message to recalibrate your compass and drive in a circle on a daily basis. I've had that pop up on 2 of my previous bmws when car doesn't line up on nav map.
|
Appreciate
0
|
06-08-2019, 10:41 PM | #42 |
Major General
4326
Rep 6,121
Posts
Drives: 2022 Porsche Boxster GTS
Join Date: Apr 2018
Location: Houston, TX
|
I've been busy with other things, I found out why the dealer was being dumb but I might wait and post everything after meeting the engineer Tuesday. I've been far too busy so I apologise
__________________
2022 Porsche Boxster GTS Gentian Blue
2023 Porsche Spyder Python Green (on order) 2022 BMW M3 Comp AWD IOMG/Kyalami Orange (SOLD) 2018 BMW M2 Mineral Grey(SOLD) 2019 BMW X5 50i Carbon Black/Tartufo (SOLD) |
Appreciate
2
gpitts247.00 Marty in NY2627.50 |
06-08-2019, 10:53 PM | #43 |
Captain
247
Rep 684
Posts |
You've really been through the wringer with this situation. Hopefully they are able to resolve things for you satisfactorily (if that's even a possibility at this point).
__________________
2019 G05 X5 40i, Phytonic Blue, Black Extended Merino Leather Interior
|
Appreciate
0
|
06-10-2019, 06:29 PM | #44 |
Major General
4326
Rep 6,121
Posts
Drives: 2022 Porsche Boxster GTS
Join Date: Apr 2018
Location: Houston, TX
|
I'll find out tomorrow and let you guy's know
__________________
2022 Porsche Boxster GTS Gentian Blue
2023 Porsche Spyder Python Green (on order) 2022 BMW M3 Comp AWD IOMG/Kyalami Orange (SOLD) 2018 BMW M2 Mineral Grey(SOLD) 2019 BMW X5 50i Carbon Black/Tartufo (SOLD) |
Appreciate
1
gpitts247.00 |
Post Reply |
Bookmarks |
Thread Tools | Search this Thread |
|
|