07-18-2022, 10:34 AM | #1 |
First Lieutenant
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"ConnectedDrive is not activated"
Hello all, so I've recently been trying to 'fix' an issue with the My BMW app not sending map instructions to the car. In the end, I realised it was my mistake as I needed to be logged into the same user profile in the car as the profile which sent those instructions on the phone.
During that process I had removed my user profile in the car (trial and error of things)... and when I logged back into the account on the phone I had to create a new account with the same telephone number credentials which I had an account in the past (couldn't simply log back in for some reason). So I recreated the account with the same number and typed in the VIN... but now in the app I'm stuck with a car that's draped over (see image below). When I click on the "garage" selection on the top right, it shows that "ConnectedDrive is not activated" for the vehicle. I can see the vehicle location in the "map" tab but that's about it. I can't figure out what's causing this because if I log into the My BMW app with another pre-existing profile/telephone number (which I did not remove in the car), I can still see the car's stats (fuel remaining, windows/locks, location etc.). Also attaching an image of what it looks like once I log into a pre-existing account that I didn't remove from iDrive in the car. Do I need to somehow connect the phone to the car again? Scan a QR code or something? Cheers! |
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