03-10-2020, 12:32 PM | #1 |
Private First Class
42
Rep 198
Posts |
Hi guys, I went to the dealership today to fix the AC not cooling my X6 M50i. It's a brand new car and I just picked it up for less than two month. Initially I waited at the dealership, after 2-3 hours they told me it's complex and might not be fixed today. And they run out of loaner so they will have me rent an enterprise car. But when l brought the paperwork to enterprise, enterprise say BMW only covers $45/day??? I ended up getting a Nissan Sentra. Isn't BMW should give you at least a bmw or similar while the car is in repair? I was driving a 100k car, didn't expect to get a under 20k car while the car has defects under warranty. Kind of disappointed.
Edit: can't even get an infinity at enterprise since the coverage is not enough |
03-10-2020, 02:28 PM | #2 | |
Brigadier General
2697
Rep 4,315
Posts |
Quote:
By the way, instead of creating a new post, you should just tag onto your former one on this same topic. |
|
Appreciate
0
|
03-10-2020, 02:53 PM | #3 |
Brigadier General
4537
Rep 3,506
Posts |
Yeah your dealer is terrible! Go somewhere else if possible.
__________________
2022 M8 Comp Convertible
2023 718 Cayman GTS 4.0 2019 718 Cayman Base 2015 M235 Manual On the list for the M2 CS |
Appreciate
0
|
03-10-2020, 03:51 PM | #5 |
Brigadier General
2697
Rep 4,315
Posts |
|
Appreciate
0
|
03-10-2020, 03:58 PM | #6 |
Private First Class
75
Rep 178
Posts |
I think that's the message, that dealers have a wide degree of latitude in the whole "loaner" system. Some do great at it, and some do poorly.
That said, I've always considered the loaner thing to be a benefit and have never complained about my "free" car. I've gotten almost everything at least once (X1, X2, X4, X5, 3s, 5s and 7s) over the years and a couple of Enterprise rentals (LeSabre, Mustang, GMC thing) too.. I'm told they try to pair like for like if available, and I've been told to come back and get something nicer when a repair went over a weekend. Sounds like you shouldn't complain too much though, based on the other thread, sounds like a poke in the eye with a sharp stick is the benefit some dealers provide, nevermind a $45/rental. |
Appreciate
1
kkratochvil313.50 |
03-10-2020, 05:05 PM | #7 | |
Brigadier General
4537
Rep 3,506
Posts |
Quote:
OP another option they might offer you is a free ride home and back, might be nice if you don't have to have a car for the time. Lyft or Uber they most use.
__________________
2022 M8 Comp Convertible
2023 718 Cayman GTS 4.0 2019 718 Cayman Base 2015 M235 Manual On the list for the M2 CS |
|
Appreciate
0
|
03-10-2020, 05:22 PM | #8 | |
Major
864
Rep 1,302
Posts |
Quote:
It's country specific from BMW Belux. |
|
Appreciate
0
|
03-10-2020, 06:29 PM | #9 | |
Brigadier General
2697
Rep 4,315
Posts |
Quote:
When I get oil changes, brake fluid flushes, etc in Florida, the dealer there also gives me loaners and they too try to match or better what I am currently driving. While a loaner is not guaranteed by any means, I believe its one of the perks we get by buying a premium brand so when one BMW dealer doesn't do it, its a let down and leaves a negative taste in my mouth. |
|
Appreciate
0
|
03-10-2020, 06:49 PM | #10 | ||||
Banned
77
Rep 245
Posts |
Quote:
Quote:
I believe it's all depends on the dealer , looks like your dealer sucks. I even get porter facility from my dealer so I don't need to go pickup my vehicle they bring it to me and pick up the loaner |
||||
Appreciate
0
|
03-10-2020, 07:13 PM | #11 | |
General
13171
Rep 19,661
Posts |
Quote:
|
|
Appreciate
0
|
03-10-2020, 08:05 PM | #12 | |
Brigadier General
2697
Rep 4,315
Posts |
Quote:
|
|
Appreciate
0
|
03-10-2020, 08:09 PM | #13 | |
General
13171
Rep 19,661
Posts |
Quote:
https://bimmerlife.com/2020/03/07/bm...tm_name=member |
|
Appreciate
1
Marty in NY2697.00 |
Post Reply |
Bookmarks |
|
|