BMW X5
BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read

Post Reply
 
Thread Tools Search this Thread
      03-10-2020, 10:26 AM   #1
ckm1515
Private
12
Rep
82
Posts

Drives: 2020 X5 M Sport
Join Date: Jul 2006
Location: Joisey

iTrader: (0)

BMW App Has Not Updated in a Week

First time problem. App has not updated my trucks location in almost a week. Still shows it at my neighbors house but it is in my garage. I've tried logging out, back in and nada

I've tried reinstalling app and nothing. However, I know the app works because I can not only send direction to Idrive but can also access the 3d remote feature.

Anyone else have any idea how to rectify?
Appreciate 0
      03-10-2020, 10:30 AM   #2
FrozenGas
Private
18
Rep
90
Posts

Drives: G05
Join Date: Jan 2013
Location: US

iTrader: (0)

Restart your iDrive in your car. Mine worked right after nothing to do with the App
Appreciate 0
      03-10-2020, 10:41 AM   #3
ckm1515
Private
12
Rep
82
Posts

Drives: 2020 X5 M Sport
Join Date: Jul 2006
Location: Joisey

iTrader: (0)

Quote:
Originally Posted by FrozenGas View Post
Restart your iDrive in your car. Mine worked right after nothing to do with the App
Didn't think of that - how does one do that?
Appreciate 0
      03-10-2020, 10:46 AM   #4
FrozenGas
Private
18
Rep
90
Posts

Drives: G05
Join Date: Jan 2013
Location: US

iTrader: (0)

Quote:
Originally Posted by ckm1515 View Post
Didn't think of that - how does one do that?
Press and hold the volume button for 20 seconds until it restarts
Appreciate 0
      03-10-2020, 10:47 AM   #5
Marty in NY
Brigadier General
Marty in NY's Avatar
United_States
2629
Rep
4,260
Posts

Drives: 21 X5 40i, 18 GTi, Snowblower
Join Date: Nov 2014
Location: NY

iTrader: (0)

Quote:
Originally Posted by ckm1515 View Post
Didn't think of that - how does one do that?
Do this.. ..

.
Attached Images
 
Appreciate 0
      03-10-2020, 11:38 AM   #6
randybobandy
Rick James
randybobandy's Avatar
305
Rep
784
Posts

Drives: 2020 BMW M340i xDrive
Join Date: Oct 2019
Location: USA

iTrader: (0)

Don't worry...you'll get plenty of practice with ID7!!
Appreciate 1
VTENGR1043.50
      03-10-2020, 11:40 AM   #7
plutnicki
Private First Class
75
Rep
178
Posts

Drives: 2024 M8C Coupe & 2019 X3 M40i
Join Date: Jan 2009
Location: New Hampshire

iTrader: (0)

My X6 is back to the dealership for the same problem. I had the problem around the beginning of the year. The dealership updated the car's fw, rebooted iDrive and removed/reinstalled my profile. Since then, it's worked fine. The dealer noted at the time that the computer had logged ethernet type errors.

On 3/1, it stopped updating again (no remote start, etc.). I brought it back in to the dealer and dropped it off this morning. I tried a few iDrive resets and nothing seemed to help. I know it's not my phone or the app because my wife's car is working just fine. I believe it's the X6 not communicating with the ConnectedDrive back end.

I suspect those Ethernet errors are the root cause, some module in there is failing periodically and eventually turning off. But we'll see.
Appreciate 0
      03-10-2020, 11:59 AM   #8
ChiTownM
Lieutenant Colonel
ChiTownM's Avatar
United_States
1046
Rep
1,533
Posts

Drives: M and i BMWs
Join Date: Oct 2010
Location: Chicago

iTrader: (0)

Quote:
Originally Posted by plutnicki View Post
My X6 is back to the dealership for the same problem. I had the problem around the beginning of the year. The dealership updated the car's fw, rebooted iDrive and removed/reinstalled my profile. Since then, it's worked fine. The dealer noted at the time that the computer had logged ethernet type errors.

On 3/1, it stopped updating again (no remote start, etc.). I brought it back in to the dealer and dropped it off this morning. I tried a few iDrive resets and nothing seemed to help. I know it's not my phone or the app because my wife's car is working just fine. I believe it's the X6 not communicating with the ConnectedDrive back end.

I suspect those Ethernet errors are the root cause, some module in there is failing periodically and eventually turning off. But we'll see.
I was at the dealer on Friday, went through all of that as well. Got excited because it remote started again. But it will not work on a constant basis, and the remote camera doesn't work at all now etc. I have the same issues with the i8 on the same app so it may not be car related, but software development. It worked great on my i8 since I bought it 4 years ago .... go figure.
Appreciate 0
      03-10-2020, 02:07 PM   #9
ckm1515
Private
12
Rep
82
Posts

Drives: 2020 X5 M Sport
Join Date: Jul 2006
Location: Joisey

iTrader: (0)

Bingo - This did it. Thanks!
Appreciate 0
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 10:56 AM.




xbimmers
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST