04-13-2021, 12:18 PM | #1 |
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Stranded, BMW roadside assistance is worthless
Took the car for a carwash, as they finished the car displays parking brake malfunction and I cant put it in gear. I am stuck at the wash with a bunch of cars behind me, cant move the pos, and bmw roadside assistance hangs up on me twice and puts me on hold. Finally got a case number, but it might be hours before they get a tow truck. They are basically a third party contractor, a dispatch if you will, that are contacting local towing companies to find who is available.
This is a giant clusterfuck, my day is ruined. Same once happened to my e70, ironically also after a car wash, but at least is has a manual override cable for the hand brake. I want to dump this pos back to bmw and get a Lexus. Cant deal with bmw nonsense anymore. |
04-13-2021, 12:28 PM | #3 | |
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https://www.bimmerpost.com/forums/sh...php?p=27463374 which differs a bit from the G05 procedure in the manual, but these procedures don't address your locked parking brake, just getting in it neutral |
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04-13-2021, 01:42 PM | #5 |
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I'm guessing its because you have the X6M, BMW wants it to sit around so people can get used to the way it looks and might actually buy one....
I've never had quick roadside assistance, what I typically do will be google a tow truck get them coming, call in assistance let them know I have one coming for reimbursement get case number. I've had some take 15mins and some take 2hrs just the luck and location.
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04-13-2021, 01:49 PM | #6 |
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Ok, the car sat for about 2 hours and magically the error message went away. I guess water gets on the parking brake actuator module, and it shorts out until it the water dries up. The same happened to my E70 and cost me over $1000 for the new module, but at least the E70 has a manual release in the trunk.
BMW roadside assistance still did not get back to me, but luckily I was able to get the car going. Wonder if I should bother setting up an appointment with the dealer since its working fine for now. |
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04-13-2021, 02:35 PM | #8 |
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Yes, if you are saying water shorted something to ground until it dried up, this is a defect of that part. Anything in the undercarriage should not be having this issue, think about driving in a rain storm. Note I've not had this I was mine once a week.
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04-13-2021, 04:50 PM | #10 |
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So strange. Not the first time hearing about cars going nuts after a car wash. Did this particular place have "under carriage" wash? Makes me question if i should not use my newly purchased undercarriage wash attachment for my pressure washer. At least not towards the engine/trans area....
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04-13-2021, 06:39 PM | #11 |
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No, just regular hand wash. Maybe it is just a weird coincidence and had nothing to do with the wash. On the e70 it was after a wash that included engine bay and under carriage.
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04-13-2021, 07:54 PM | #12 |
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Insane, but I still haven't heard back from BMW roadside assistance. I could have still been stuck at the car wash if the problem didn't fix itself.
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04-14-2021, 12:27 AM | #13 |
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Same thing happened to me. I called 3 times for road side assistance and every time they transferred the call it would hang up. I was pissed.
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04-14-2021, 12:23 PM | #16 |
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I've always felt like that on a lot of things. "Sir, I am going to transfer you to the correct line" CLICK
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04-14-2021, 07:37 PM | #17 |
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04-16-2021, 05:50 PM | #18 | |
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04-26-2021, 08:51 AM | #19 | |
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04-26-2021, 09:30 AM | #20 | |
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Sadly this is one of the drawbacks to advancement in technology, what happened to the simple days of dials and cables, something to be said about a manual parking brake and release or easily shifting into neutral. Now cars are computers on wheels, for the better with safety features and efficiencies, but also for the worse and this is a perfect example of a failure that leaves the owner with few remedies. Ridiculous that car manufactures and government have overlooked this; sure push button start, back-up cameras, and lane-assist technologies are great, but there should be certain non-tech dependent features for emergencies - a manual parking brake, door locks, a spare tire, a method to easily shift into neutral without some complex process or dependence on energy (gas or battery). Unfortunately younger technology coddled drivers, don't realize the benefits of those simple features.
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04-26-2021, 10:40 AM | #21 | ||
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04-26-2021, 10:41 AM | #22 |
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