[Bonanza9517Q]

For all you folks using an iPhone and struggling with uploading the software upgrade into your BMW after downloading the upgrade into your iPhone, here is what worked immediately for me: Using my iPhone 13, all I had to do was follow the good example of a previous post and go into Settings, then My BMW App, then make sure that Local Network was turned ON. As soon as I did that, all I had to do was open the app and start driving. The upload to my 2021 X5 took less than 1 hour of total driving. Then the screen prompted me to install the upload to my parked car which successfully completed in 20 minutes. I sure hope this helps all those who, like me, have spent dozens of hours driving around with the download not uploading to their BMW even with bluetooth, wi-fi and apps all showing green in the app! The remote software upgrade tutorial should mention this important step for iPhone users.

[dh3622]

I had same issues as everyone else using my iPhone. When I went into my iPhone 1)Settings - 2)My BMW and opened the 3)Local Network the upgrade immediately started ito upload (iPhone to car) and (just now) received a message from my car that the Remote Software Upgrade was completed. Easy fix but very frustrating in getting to the fix.

[AubieGirl]

Same issue. I have just been waiting to see if it will eventually resolve. I'll try the trickle charger. I avoid the dealership here whenever I possibly can, but if that doesn't work, then I guess I'll take it in or wait for the next update and take it in at that time.

[AubieGirl]

Same issue. I have just been waiting to see if it will eventually resolve. I'll try the trickle charger. I avoid the dealership here whenever I possibly can, but if that doesn't work, then I guess I'll take it in or wait for the next update and take it in at that time. The local network settings are on in my iphone.

[nZtiZia]

AubieGirl
hi. you posted twice. please delete one, thanks
Edit > Delete > Delete Message > Delete this Message

[TurtleBoy]

Originally Posted by AubieGirl

Same issue. I have just been waiting to see if it will eventually resolve. I'll try the trickle charger. I avoid the dealership here whenever I possibly can, but if that doesn't work, then I guess I'll take it in or wait for the next update and take it in at that time.

Welcome to the forum. Depending on what version you are currently running the dealer will likely not perform an update since BMWNA won't pay for it. According to SIB 09 03 21 if a vehicle is running 07/2021 or higher then no further updates are available.

One could argue that since it was downloaded there is one available site it says it will notify when it is ready to install but the SIB says when that screen is present then the customer complaint is not justified.

Let us know how yours turns out.

[BobsM3Coupe]

Originally Posted by TurtleBoy

According to SIB 09 03 21 if a vehicle is running 07/2021 or higher then no further updates are available.

I read the entire bulletin. It doesn't state anywhere that if the vehicle does have at least the 07/2021 update, then no updates will be allowed under warranty. What am I missing?

[TurtleBoy]

Originally Posted by BobsM3Coupe

I read the entire bulletin. It doesn't state anywhere that if the vehicle does have at least the 07/2021 update, then no updates will be allowed under warranty. What am I missing?

You are probably looking at the old version of the SIB. It was updated in February of 22.

https://static.nhtsa.gov/odi/tsbs/20...14254-9999.pdf

[BobsM3Coupe]

Originally Posted by TurtleBoy

You are probably looking at the old version of the SIB. It was updated in February of 22.

https://static.nhtsa.gov/odi/tsbs/20...14254-9999.pdf

Yes, that's what is was. Thanks

[Pro55]

So I've just charged my battery up to 100% and still don't get the prompt to install. It's been uploaded to the car for 2 months now. The process of sending from my iPhone to the car went smoothly but no install prompt. I suspect it will time out soon.

[nZtiZia]

Originally Posted by Pro55

So I've just charged my battery up to 100% and still don't get the prompt to install. It's been uploaded to the car for 2 months now. The process of sending from my iPhone to the car went smoothly but no install prompt. I suspect it will time out soon.

have you enabled Local Network in the iPhone settings for the MyBMW app? this has resolved installation issues for some

[RNorb]

Originally Posted by nZtiZia

have you enabled Local Network in the iPhone settings for the MyBMW app? this has resolved installation issues for some

I would think that once the update is loaded from the phone to the car the iPhone settings are irrelevant.

[RNorb]

Both the 11/22 and the 3/23 updates failed to install in my car after they were successfully uploaded. Last week I took the car to the dealer for the problem thinking they would install the latest 7/23 update. Instead they used a mybmw app with my credentials and somehow got the 3/23 update to install. I asked the technician what condition was not met that caused me to be unable to install the update. He had no idea. I had done everything including charging the battery, having the setting for local network on, parking brake, level, etc. etc.

I'm guessing that when the 7/23 update becomes available via OTA it will fail to install after being uploaded just like the others.

[rmorin1249]

I am experiencing the same issues. Multiple downloads, multiple expirations, no installs.

[pilot727]

Originally Posted by FLYZ

OK, people who keep talking about the phone connections, I seriously don't know how much more clearly I can state this - the update has already transferred from the phone to the car. The connection works. It did work. It still works. It worked so well that the updated transferred from the phone to the car weeks ago. My phone knows it. The myBMW app knows it. The car knows it. Everything agrees that the update has transferred. It has NOTHING to do with my phone because the data is already off of my phone and in the car. I simply cannot get the car to initiate the installation of the update program. In fact, my phone keeps telling me that the update has transferred and I need to follow the on-screen prompts in the car to complete the install - the car just won't initiate it.

However, MotoWPK has essentially told me everything I need to know. Sounds like I need the dealer to initiate the install. Thanks for the help, Moto.

I am having the SAME exact problem. Local BMW dealership says it's a number 1 complaint among many customers. So frustrating. I've followed instructions to the T!

[pilot727]

Originally Posted by nZtiZia

have you enabled Local Network in the iPhone settings for the MyBMW app? this has resolved installation issues for some

That didn't do a thing for me. Had wished it did though.

[pilot727]

Originally Posted by RNorb

Both the 11/22 and the 3/23 updates failed to install in my car after they were successfully uploaded. Last week I took the car to the dealer for the problem thinking they would install the latest 7/23 update. Instead they used a mybmw app with my credentials and somehow got the 3/23 update to install. I asked the technician what condition was not met that caused me to be unable to install the update. He had no idea. I had done everything including charging the battery, having the setting for local network on, parking brake, level, etc. etc.

I'm guessing that when the 7/23 update becomes available via OTA it will fail to install after being uploaded just like the others.

Where, how do I do this trickle charge the battery on my '19 X5? Really?! You've got to go through all of this B.S.? Wondering why the BMW dealership couldn't have done this when I had taken it in TWICE for this REMOTE SOFTWARE (03/2023.50) UPDATE FAILURE(S)? Under BMW WARRANTY, no less. Now it's not.

[rmorin1249]

Originally Posted by pilot727

Where, how do I do this trickle charge the battery on my '19 X5? Really?! You've got to go through all of this B.S.? Wondering why the BMW dealership couldn't have done this when I had taken it in TWICE for this REMOTE SOFTWARE (03/2023.50) UPDATE FAILURE(S)? Under BMW WARRANTY, no less. Now it's not.

I'm in the same boat. Three updates downloaded. All failed to be installed. All expired. Total failure, BMW.

[tantan911]

5 days now and still stuck on "uploading" Samsung S22 ultra.

[tantan911]

Originally Posted by thara01

2023 45e

I started my update 4 days back. But this is what I see in my display. See attached screen captures. Based on this it looks like the transfer from phone to car is not happening. Anyone in the same boat?

Local network is enabled for my car app in my iPhone 13 Pro Max.

I got exactly the same with my android Samsung S22 ultra.

[najnad]

following, Samsung S23 Ultra and the phone says its ready to install, but with the vehicle in park there is no prompt to begin install. And of course the dealer says they will install the software but 1) they will charge me for it and 2) they want me to sign a waiver that if something goes wrong with the new software that it wont be covered under warranty. Such BS

[tantan911]

Originally Posted by najnad

following, Samsung S23 Ultra and the phone says its ready to install, but with the vehicle in park there is no prompt to begin install. And of course the dealer says they will install the software but 1) they will charge me for it and 2) they want me to sign a waiver that if something goes wrong with the new software that it wont be covered under warranty. Such BS

How long did it take for uploading?