04-19-2022, 03:13 PM | #1 |
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Very frustating experience with BMW service
Featured on BIMMERPOST.com 1. Doors creaking whenever I go up a ramp (known issue and easy fix) 2. My steering column clicking every morning on startup 3. A rattle that I isolated to the roof mounted vent by the SOS button, if I hold that little vent it will not rattle anymore when I go over anything but smooth asphalt. 4. A tapping sound coming from my fuel tank after every fill up. They had the car for a week and tell me that they didn't fix anything because they didn't replicate it. Problems 1-3 happen 100% of the time and are readily reproducible. The fuel tank tapping is harder to reproduce but I have sent them numerous videos of the sound happening. They refuse to fix anything....even simply putting the silicone treatment on the door seals. What should I do in this situation? Is this just a lame duck dealer that doesn't want to work outside of oil changes/brake jobs? |
04-19-2022, 03:40 PM | #2 |
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It happens all too often. I would contact the Service Director and explain the situation and your expectations.
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04-19-2022, 04:02 PM | #3 | |
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04-19-2022, 04:43 PM | #4 | |
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I'll just take my car to a better dealer. There's plenty on long island. |
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04-21-2022, 10:58 AM | #5 |
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Did a tech ride with you to hear the noises you've described? Every time I have noise or rattling issues, a tech at the dealership will ride with me to replicate.
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04-21-2022, 02:18 PM | #6 |
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