09-19-2020, 03:54 PM | #1 |
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Why the delay with OTA updates?
If there is new software available why isn't this just pushed out to all compatible vehicles OTA when it's available? Why the many months delay if it's ever available at all? 07/2020 is clearly being installed in new vehicles so it's glitch free enough, why can't I get this vs. being stuck on a dated version? What's the point of OTA updates if you can't get the new ones when they're available similar to iOS in iPhones?
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09-19-2020, 09:05 PM | #4 |
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Often when a dealer is doing the updates they fail and need to be redone. At this stage it would not be practical to have OTA updates try an install a version that has not been in the field for quite awhile. That seems to be why they are using at least an N-1 version approach to the OTA updates.
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09-20-2020, 02:11 AM | #5 |
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09-20-2020, 08:16 AM | #6 |
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So why even include OTA updates with these vehicles if it's so dangerous and the technology isn't reliable?
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09-20-2020, 08:22 AM | #7 | |
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What BMW are delivering is in an attempt to minimise risk. Lots of people are safely getting full car upgrades OTA that they wouldn't have otherwise received. Some have had issues OTA even n-1. If you want something else buy a Tesla - they deliver updates much more frequently but the models have been designed from the ground up with that in mind and there are limited models and configurations. Comparing a full car multiple ECU software upgrade on a 2-3 tonne weapon with an iphone is mad Last edited by ifr; 09-20-2020 at 08:34 AM.. |
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09-20-2020, 08:40 AM | #8 | |
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I'll speculate: they are doing OTA at all only because a) they marketed it aggressively pre-sales, and b) were on the cusp of false advertising-based lawsuits in some markets. It is pretty clearly not actually ready for reliable mass deployment, mostly because it is bolted on top of complex legacy update facilities (both technical and logistical) and that legacy is not good enough for continuous technician-hands-off updates in customer hands. I don't hold that against BMW too much and they clearly need to get to it sooner than later, so the deployments that do happen now force and crystallize the design (ie alpha/beta testing). But I do hold against them the a) BS marketing, and the b) BS dealer software updates (lack of) motivation setup.
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09-20-2020, 08:44 AM | #9 | |
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First release software is performed at the dealer and issues resolved locally and fed back to dev. OTA is last point release of the previous software version with most fixes applied. OTA s a different more robust process than ISTA programming at the dealer. I knew I shouldn't have commented on a thread about upgrades and Im seriously not getting into your anti BMW BS again |
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09-20-2020, 08:45 AM | #10 | ||
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09-20-2020, 08:54 AM | #12 |
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May I point something out about this without an excess of emotion? This is what the OP has not fully understood so a good reminder for them, but that's not what I want to point out. Rather, I will point out that it doesn't seem likely that the last point release of a major cycle is "bug free" or even particularly high quality — rather, it is simply the last point release before next major release cycle is due to start. Theoretically it IS the least buggy of all the point releases of a major cycle, but it's not likely (no evidence) they stop point releases when it is finally GOOD, they rather stop the point releases when it is time for a major release.
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09-20-2020, 09:20 AM | #13 | |
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I very much doubt BMW would release OTA unless it was fit for purpose, and even then as we have seen, it's a staged rollout. Low hanging fruit first I would suggest. CA last What I'm not sure about is when BMW stop developing the previous version. Timescale wise it seems they continue to develop a version of i-step specifically with RSU in-mind. We know it can be many months after a new i-step major branch has been released before the older version is delivered OTA. Last edited by ifr; 09-20-2020 at 09:32 AM.. |
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09-20-2020, 09:38 AM | #14 | |
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09-20-2020, 09:53 AM | #15 | |
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The functional issues you described would have happened regardless of delivery method. Not a great experience but RSU not to blame Any reason the dealership didn't upgrade your missus car to 07/2020.x? Suspect that would fix as its a known issue I believe. |
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09-20-2020, 10:59 AM | #16 | |
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09-20-2020, 11:18 AM | #17 | |
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I do my own programming updates so understand the ISTA (dealership) upgrade process intimately. RSU not so much but the end result should be the same - all applicable ECU programmed to the target i-step, and a recode of each ECU after the programming to use the new coding settings for your car's factory order config. Issues can occur but they are evident in the coding report. With identical vehicles there can be issues due to a non user displayed fault, such as a KAFAS camera, or parking cams, but when programmed with ISTA it warns about these pre-existing faults. I would be surprised if the RSU process was not at least as pedantic as I know it checks for faults, battery status, battery charge, block codes, etc. They should simply program to latest i-step, but maybe they can't do that for some reason? Ask if the ISTA test report shows anything and can you have a copy. |
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09-20-2020, 11:23 AM | #18 | |
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09-20-2020, 02:43 PM | #19 |
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Something similar just happened to me. Finally got home from a trip and did the upgrade. Everything seemed fine at first (integrated Spotify is cool) until I went to park and the backup camera is all mangled now. The view seems to be flipped with the surround view now on the left and the actual rear view on the right on the screen, and the lines are misaligned.
Then I noticed that the interior lighting doesn’t work - pushing the light buttons does nothing. Finally, the rear lower tailgate stopped working (had to remove some luggage). I can move it manually but the button doesn’t seem to do anything anymore. Sounds like the only option is to call the dealer? By the way would you say the car remains safe to drive for the time being despite the issues or hard to say now? |
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09-20-2020, 03:09 PM | #20 | |
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09-20-2020, 03:18 PM | #21 | |
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By interior lights I didn’t mean the long light strips that change colors, I meant the overhead lights that normally turn on when you open the door / have the buttons to manually turn on, in case that makes any difference. |
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09-20-2020, 04:21 PM | #22 | |
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