12-23-2020, 10:05 AM | #1 |
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SiriusXM stopped working
Figured I'd ask here first since I won't be able to take it to dealer anyway until next year.
My SiriusXM channels have disappeared, and when I go to the right panel and click subscribe it shows a blank radio ID. Has anyone seen this before? I tried restarting iDrive a couple of times to no effect, so I'm guessing it's a hardware issue. The other radios - FM, bluetooth, wifi - all work normally. |
12-23-2020, 10:20 AM | #2 |
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If the other radios work the problem is likely Sirius. Good idea to contact them and verify radio ID and account.
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12-23-2020, 11:03 AM | #3 |
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Everything looks fine when logging in to Sirius, the car radio ID however is not shown in the car as I mentioned in OP - it is blank, so it appears to be a car problem of some sort.
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12-23-2020, 11:44 AM | #4 |
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You might try this:
https://care.siriusxm.com/retailrefr...#/refreshradio Or just give Sirius a call to sort it out. If they can't, you know it's a car problem. Little time lost, and I'd certainly try that before I left my car at the dealer. If you contact your dealer and get a "duh," you still don't know if it's a car problem or a vendor problem. |
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12-24-2020, 10:02 AM | #5 | |
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01-05-2021, 10:01 PM | #7 |
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01-06-2021, 12:12 AM | #8 |
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I wonder if you have the same problem I was having.. when you're on the XM radio, are you able to see all the channels but no sound from the speakers, Or just Channel 1 displays?
In my situation, all the XM channels would display, and I could see the graph of the volume/synthesizer moving up/down like it was playing, but had no sound coming from the speakers, though AM/FM and bluetooth from my phone would play just fine through the speakers. Basically, after about 4 hours at the Stealership, the last thing they did was disconnect the battery for a few minutes and reconnected, which somehow magically allowed XM to finally work properly. |
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01-06-2021, 09:45 AM | #9 | |
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01-27-2021, 11:09 AM | #11 |
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My SiriusXM did not show at all, so perhaps you have a similar issue. I could see it as a source in the list of sources to show, but I could never actually use it as an audio source.
Dealer had to fix it, seems like a a module update or some reset, as they did not upgrade the vehicle itself (remains on xx.2019).
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03-02-2021, 10:29 AM | #12 |
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Finally took it to the dealer who said they needed to reset software due to some recall. I didn't care enough to try understanding the details.
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03-25-2021, 09:54 AM | #13 |
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