06-12-2019, 07:44 PM | #67 |
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not necessarily for the state if Texas, but since I didn't purchase the car here I'd have to call my attorney and ask. I'm not going to legal road unless I absolutely have to. I promise it's not something you want to do unless there are extreme circumstances. I'm giving BMW a chance to fix it and going from there.
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06-12-2019, 09:29 PM | #68 | |
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06-13-2019, 08:25 AM | #69 | |
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I didn't want to take my car where it's at now but BMW NA said that's where they engineer is going (I had 0 say in this) and to be there at X date. I requested to use BMW of Grapevine since they have a good service dept even though I'm not a fan of their sales staff. I'll keep that in mind when I inevitably need to go back.
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06-13-2019, 11:10 AM | #70 |
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from my case manager. I don't think they are going to do anything which is extremely frustrating and really makes me question the brand. I love my car, this simply really bothers me. They refused to fix things for months, now they're only fixing a few things and giving me the finger.
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06-13-2019, 11:17 AM | #71 |
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I feel your pain. I've owned 13 BMWs since 1990. Service and reliability has steadily declined. IMO BMW has lost its soul. They are no longer the Ultimate Driving Machine and have made the move to mainstream. I've been through the buyback twice. It's a tough road but is worth it if you have a vehicle that is clearly a dud. I am very glad I am leasing my X5 as I don't see keeping it beyond 3 years. I hope you can resolve your issues but it doesn't sound promising.
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06-13-2019, 11:23 AM | #72 |
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So I take it if you have a vehicle such as this that develops all these problems and you have done things like PPF and ceramic coatings that if it’s ultimately bought back you eat the $2k+ you’ve sunk into these things?
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06-13-2019, 11:32 AM | #73 |
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try $5k and I have no idea
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06-13-2019, 11:37 AM | #74 |
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I will be interested in a follow-up after repairs are done and see if your opinion might change?
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06-13-2019, 11:48 AM | #75 |
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06-13-2019, 11:48 AM | #76 |
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We had an early 2012 550xi that had the Drivetrain Malfunction issue, and BMW eventually agreed to buy it back. I had put 3M ClearBra on the car, and they refunded that back to me in addition to what we had paid for the car. Hopefully, they would do the same today.
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06-13-2019, 12:08 PM | #78 | |
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06-13-2019, 06:09 PM | #79 | |||
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I called the dealership and they're fixing 4 things and that's it: 1. Antenna module 2: Front door cards 3: Center console arm rest 4: Trunk strut motor they're also giving me the lug nut wrench my car never came with in the spare tire kit. I told them I'm not picking it up until the items are all addressed and I will contact BMW NA (case manager is out until Monday) about this. They're not fixing the following: 1: KAFAS camera 2: Comfort access module 3: key module causing random key not detected errors 4: windshield delamination 5:discoloration around doors on the plastic by the scuff plate (been there since delivery I thought it was dirty but it's not) 6: leather dash defect 7: leather on rear seat defect 8: 360 camera alignment 9: door speaker rattle (this one really bothers me since I have the Bowers and Wilkins $3400 sound system) 10: HVAC whistling noise at speed 11: rattle from overhead lights in the front 12: PDC auto detect not working 13: all of the ittle stuff mentioned in my posts above
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06-13-2019, 06:22 PM | #80 |
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Wow I am shocked that they are not taking care of 1 - 4 without any sort of push back.... That is nutz... Even number 8 should also be a no brainier. My only question is are they saying software update will resolve the 1 -4?
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06-14-2019, 07:29 AM | #81 |
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AndroidRobot - Man, this is shocking. You've been such an ambassador to the brand, and the G05 specifically, that this is not only disappointing, but almost feels like betrayal on BMWs part.
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06-14-2019, 08:04 AM | #82 |
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I would need a detailed explanation from the case manager on each item they are not fixing. Then have them explain how it falls out of the warranty. What is their “In spec standards”?
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06-14-2019, 08:22 AM | #83 |
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Its the dealership. They see you as the pain in the ass. And they convey that message loud and clear to bmw na, who listens to them
So bmw takes the minimum approach and only fixing the modules that are measurable and phisically non operational. You need to find another dealership and have a good report with them, you still might end up paying for some minor stuff but they will take care of you. I used to do that with e39 m5. Some dealerships refused to work on brakes and the other did it no questions asked |
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06-14-2019, 08:36 AM | #84 | |
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Last edited by MystroX5; 06-14-2019 at 08:43 AM.. |
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06-14-2019, 10:17 AM | #85 | ||||
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06-14-2019, 11:24 AM | #86 | |
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I came to this forum from the G01 X3 forum where I learned about a drive train vibe issue that still to this writing has gone unresolved. I know of at least two who have invoked the lemon law and BMW is in fact buying their cars back.. ..https://x3.xbimmers.com/forums/showthread.php?t=1485010. So I decided against buying the G01 X3 and came here to see if the G05 was to be in my future. Many of the issues I read about are comms and software but your issues involve hardware and a stubborn BMW NA so until I see that BMW has addressed your issues, I will continue to hold off from buying a new X5. I know others who have posted feel the same way. If it happened to you, it can happen to me. I don't need a new car, I just wanted to renew what I have but will wait. I for one really appreciate your transparency here. |
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06-14-2019, 11:51 AM | #87 | ||
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06-14-2019, 11:54 AM | #88 |
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I would keep in mind most forums, people tend to post when they have issues.... I wouldn't rely on them for enough information to decide to buy or not, heck if I did that I wouldn't own anything.
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