[Definition-Success]

I own from new (Oct 2019) X5. Since the car was inspected by dealership (trapped condensation) - every time I start my car, I have to input the security code to Connectdrive - as this message of 'enter security code; appears on the Information Screen based on the central dashboard. Is this a known fault or is there a quick fix, as all dealerships are closed to general public due to this stayhome virus? Many thanks in advance for anyone that can help me.

[WhereItsAt]

Maybe reboot iDrive? Depress the volume knob for 30 seconds. I think thats what I read.

[Definition-Success]

I have just tried your advice. I will see if it continues to work.

Below is the message I normally get when I start my car for your reference.

Thank you for your advice and support.

[ElectroGeek]

I believe in profiles should be a option for that, I believe it's asking for your conected drive user pref to be authorized. If this is it, then in profiles you can set your remote fab to do it automatically.

[TurtleBoy]

In case you didn't get it fixed yet, it appears to be a problem a number of us had in that an incorrect password was saved in the profile. The steps that I used to fix that was to log into the guest profile and then back into mine and clear/delete any existing log in credentials and enter your username and password. After doing that I didn't have any more problems.

[Definition-Success]

The message has stopped, since the reset with volume switch depressed. But will definitely try this if it returns. I have noticed that my car no more notifies me as soon as I sit in it, where it predicts I will be travelling, e.g work, home, shopping, cinema or children's school. I will give it a week and then will try all suggestions. Currently not travelling out because of the stay home virus other than a rare food shop. Thank you for everyone's support and guidance!

[Totalangle]

Some times it help if you delete your profile on the vehicle. allow to go to sleep for and hr. the when you return , you will be recognized as a guest. then create a new profile by logging back into the vehicle though the vehicle with you connected drive username/password. It will the down load you profile stored from the cloud back to the vehicle.

[Definition-Success]

Thank you very much for your support. You are right ✅ It works after deleting user details. Thanks again 🌟