[4g4me]

Hello All, I have had my BMW connected app setup for a few months on my Google Pixel app. I honestly found it useless since it couldn't remote start or climatize my 2019 X5... This was until I saw the latest (April 2019) release notes for the latest version of the app, which states that you can do just that.

I uninstalled the app on my android phone, cleared all cache and data, and made sure all permissions and features were setup but with no luck.

SO just for kicks, I installed the app on an old iphone that I have and it had the feature an it worked just fine.

Am I missing anything here? Before I go down the long road of calling BMW genius, can anyone point me in the right direction?

Thanks!!

[ElectroGeek]

Originally Posted by 4g4me

Hello All, I have had my BMW connected app setup for a few months on my Google Pixel app. I honestly found it useless since it couldn't remote start or climatize my 2019 X5... This was until I saw the latest (April 2019) release notes for the latest version of the app, which states that you can do just that.

I uninstalled the app on my android phone, cleared all cache and data, and made sure all permissions and features were setup but with no luck.

SO just for kicks, I installed the app on an old iphone that I have and it had the feature an it worked just fine.

Am I missing anything here? Before I go down the long road of calling BMW genius, can anyone point me in the right direction?

Thanks!!

What is the model of your old phone?

What cellular carrier do you have?

[dbull2]

Originally Posted by 4g4me

Hello All, I have had my BMW connected app setup for a few months on my Google Pixel app. I honestly found it useless since it couldn't remote start or climatize my 2019 X5... This was until I saw the latest (April 2019) release notes for the latest version of the app, which states that you can do just that.

I uninstalled the app on my android phone, cleared all cache and data, and made sure all permissions and features were setup but with no luck.

SO just for kicks, I installed the app on an old iphone that I have and it had the feature an it worked just fine.

Am I missing anything here? Before I go down the long road of calling BMW genius, can anyone point me in the right direction?

Thanks!!

Yeah, not working on Android phones yet. Don't know why but something not agreed to between google and bmw i guess.

Are you on verizon network? I know digital key does not work for some disageement between Samsung and verizon. Maybe the same issue for with verizon and remote start.

[4g4me]

My old(er) iphone is the X 2017? model (Verizon)

Either way, my Google Pixel 3 (Verizon) is the one that I am trying to get remote start to work on. So odd to me that the release notes for the recent android update state:

"heat or cool your car by starting the engine from the app, either immediately or at a scheduled time"

If it isn't working on anyone else's android phones then I can rest assure that I am not missing anything. So odd that the iOS app works, but the android app doesn't even show me the option.

[ElectroGeek]

Originally Posted by 4g4me

My old(er) iphone is the X 2017? model (Verizon)

Either way, my Google Pixel 3 (Verizon) is the one that I am trying to get remote start to work on. So odd to me that the release notes for the recent android update state:

"heat or cool your car by starting the engine from the app, either immediately or at a scheduled time"

If it isn't working on anyone else's android phones then I can rest assure that I am not missing anything. So odd that the iOS app works, but the android app doesn't even show me the option.

my S10, S9, and LG v30 all won't remote start.. I'm on Verizon, the LG is a international Phone.

[4g4me]

Originally Posted by ElectroGeek

my S10, S9, and LG v30 all won't remote start.. I'm on Verizon, the LG is a international Phone.

Ah, well then, I guess this answers my questions! Thank you.

[dbull2]

Originally Posted by 4g4me

Ah, well then, I guess this answers my questions! Thank you.

Originally Posted by ElectroGeek

my S10, S9, and LG v30 all won't remote start.. I'm on Verizon, the LG is a international Phone.

Why don't we all open a tech support ticket with Verizon and have them look into it. Just call customer support and pick techincal support.

[MystroX5]

Connect services are having massive issues this week. I tried to set up my new M2C and it still doesn't have GPS tracking. Called and they said they are doing a upgrade from a corrupt programming. She said there are thousands of tickets reported just this week. Oddly enough I got a message on my X5 app that said some services were unavailable yet I can take remote pics,lock etc.