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      05-18-2019, 07:25 AM   #1
russelldav
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Remote Unlock in Canada

I could have sworn in a previous version of the ConnectedDrive app I could unlock the car, but now I only have the lock option. What gives?
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      05-18-2019, 07:40 AM   #2
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I checked all three cars and they are all consistent with Lock, Lights and Horn as the three basics options.
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      05-18-2019, 09:01 AM   #3
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Quote:
Originally Posted by russelldav View Post
I could have sworn in a previous version of the ConnectedDrive app I could unlock the car, but now I only have the lock option. What gives?
I have the option in the BMW Remote app.
You get lock, unlock, horn and headlight flasher.

I have only tested the lights flashing so far and can't confirm if unlocking works since my car is at the dealer to take care of an electronic issue that came up 2 days after delivery.

Also, I can't take a screenshot of the app, seems to be disallowed by the app. I'll try to get my wife to take a pic of my screen and send it to me.

GG
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      05-18-2019, 09:10 AM   #4
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Quote:
Originally Posted by ggalanis View Post
I have the option in the BMW Remote app.
You get lock, unlock, horn and headlight flasher.

I have only tested the lights flashing so far and can't confirm if unlocking works since my car is at the dealer to take care of an electronic issue that came up 2 days after delivery.

Also, I can't take a screenshot of the app, seems to be disallowed by the app. I'll try to get my wife to take a pic of my screen and send it to me.

GG
Here is a pic of the screen and the google play store entry for the app.

GG
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      05-18-2019, 09:26 AM   #5
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Quote:
Originally Posted by X54TH View Post
I checked all three cars and they are all consistent with Lock, Lights and Horn as the three basics options.
I only have the option to lock - same as you.
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      05-18-2019, 09:39 AM   #6
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Quote:
Originally Posted by russelldav View Post
I only have the option to lock - same as you.
We are not using the same app I believe. If you install the same one you may get the option to unlock. I am pretty sure that the one I have is an older version.


GG
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      05-18-2019, 03:36 PM   #7
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Quote:
Originally Posted by russelldav View Post
Quote:
Originally Posted by X54TH View Post
I checked all three cars and they are all consistent with Lock, Lights and Horn as the three basics options.
I only have the option to lock - same as you.
Same.

Now you are making me think that I had the unlock feature before this latest version of ConnectedDrive
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Last edited by X54TH; 05-18-2019 at 03:55 PM..
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      05-18-2019, 03:57 PM   #8
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I’m wondering as well if the App for IPhone and Android are different.

EDIT: this is from the Apple Store. What the heck?
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      05-18-2019, 04:06 PM   #9
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I uninstalled and reinstalled the iPhone App and no change. Maybe it's a US / CANADA thing.
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      05-18-2019, 04:58 PM   #10
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Quote:
Originally Posted by ggalanis View Post
Quote:
Originally Posted by russelldav View Post
I only have the option to lock - same as you.
We are not using the same app I believe. If you install the same one you may get the option to unlock. I am pretty sure that the one I have is an older version.


GG
The app you have isn't available in the Canadian iTunes Store any more.
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      05-18-2019, 04:59 PM   #11
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Quote:
Originally Posted by X54TH View Post
I’m wondering as well if the App for IPhone and Android are different.

EDIT: this is from the Apple Store. What the heck?
I'm convinced I have used it to unlock the car before. They must have changed it in an update. Sigh.
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      05-18-2019, 05:28 PM   #12
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Quote:
Originally Posted by russelldav View Post
Quote:
Originally Posted by X54TH View Post
I'm wondering as well if the App for IPhone and Android are different.

EDIT: this is from the Apple Store. What the heck?
I'm convinced I have used it to unlock the car before. They must have changed it in an update. Sigh.
I think I have as well.
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      05-24-2019, 04:39 PM   #13
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Quote:
Originally Posted by russelldav View Post
The app you have isn't available in the Canadian iTunes Store any more.
Please disregard my previous comments about it working in the app I have on my phone.
My wife needed me to remotely unlock the car this morning because she left her purse, with her keys in the car last night and I locked the car.

After holding the button for 2-3 seconds, seeing the progress bar go to full, thus giving the impression that it would work, I just got prompted to call a 1-800 number instead of having the car be automatically unlocked.

Sorry about that.
GG
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      05-24-2019, 10:49 PM   #14
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I tried locking my car via the app. Even thou it said was successful, it didn’t lock the x5 and still showed on the app as unlocked. Go figure!

Using android app in Canada. I have no ventilation function available either for some reason.
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      05-25-2019, 10:22 AM   #15
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****
Update, I pressed unlock on the app and said I have to call Bmw assist to request vehicle unlock.
******

Since I’m an android user, play store doesn’t have BMW Connected app in Canada in the ‘playstore’. (Maybe for BlackBerry it’s not available in Canada?)
I’ve been using the US workaround by running a apk.
Before that I was using BMW REMOTE app but switched to the BMW Connected app because it had more features.

Anyhow, it just dawned on me that the ‘unlock’ feature I remember seeing on the BMW REMOTE app. I just downloaded it and it is there. ‘Lock, unlock, horn and headlight flasher’
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      05-25-2019, 10:25 AM   #16
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Quote:
Originally Posted by bubbahead View Post
Since I’m an android user, play store doesn’t have BMW Connected app in Canada in the ‘playstore’. (Maybe for BlackBerry it’s not available in Canada?)
I’ve been using the US workaround by running a apk.
Before that I was using BMW REMOTE app but switched to the BMW Connected app because it had more features.

Anyhow, it just dawned on me that the ‘unlock’ feature I remember seeing on the BMW REMOTE app. I just downloaded it and it is there. ‘Lock, unlock, horn and headlight flasher’
Unlock will just prompt you to call a phone number for the unlock. Try it.

GG
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      05-25-2019, 10:51 AM   #17
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It's amazing that we have such variance in both our car's features and ConnectedDrive App. I have none of the stuff you guys have. There is no consistency whatsoever. What the hell BMW!
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      09-01-2019, 08:51 PM   #18
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Latest iOS Connected Drive App has enabled UNLOCK in Canada! The most surprising thing, however, is that it works. And also surprising, LOCK still works as well. Whoa!
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      09-01-2019, 10:00 PM   #19
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Quote:
Originally Posted by LexxM3 View Post
Latest iOS Connected Drive App has enabled UNLOCK in Canada! The most surprising thing, however, is that it works. And also surprising, LOCK still works as well. Whoa!
Just updated and confirmed this finally works in Canada, just as you report! Thank you, good spot LexxM3
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      09-10-2019, 01:42 PM   #20
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Unlock option is also available for Canada Android app using app version 6.2.2.5861.
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