[finkste]

We took delivery of our X5 45e on Feb 9. It had a touchscreen, trailer hitch, the touch dial, etc. No deletes.

[jiggie]

Originally Posted by synergyist

After reading some posts about this touchscreen shortage, I called my dealer and wanted to double-check...
and the answer was shocking for me. I was hardly convinced myself paying 75k for my X5 with full options but HK sound system; however, no touchscreen is a deal-breaker for me. I canceled my order for which I was waiting for a allocation for last 3 weeks.
Actually, what the dealer told me was interesting: BMW stops touchscreen for X5 and X7 at all. It is not going to come back. If I had not checked myself online, I was going to keep my order. After finding out it is due to the chip shortage, I canceled. I have all features in my 2017 X5.

Sounds like your dealer was clueless. The touchscreen delete was only for like 2 weeks, and that was months ago.

[bmwtxtiger]

picking up on Tuesday, 2/15. No deletes. came with hitch and spare tire, too.

[1Mors]

Originally Posted by bmwtxtiger

picking up on Tuesday, 2/15. No deletes. came with hitch and spare tire, too.

Outstanding I should be a week or two on delivery.

[synergyist]

Originally Posted by TurtleBoy

Assuming you are serious, your dealer has no clue what is going on. The touchscreens were only deleted for a short period last fall. Since around Nov. 17th all X5s have had the touchscreen and there is nothing anywhere saying that they are being pulled now.

thank you for your reply...
I would really be pissed if he really doesn't know what's going on. I was so excited for ordering a new one after purchasing 1-2 years old certified ones.

He had told me that he was going to check and call me back. He told me that I had no touchscreen in production order.
I'll check with another dealer then...

Thanks once again.

[synergyist]

Originally Posted by jiggie

Sounds like your dealer was clueless. The touchscreen delete was only for like 2 weeks, and that was months ago.

seems like my sales rep really doesn't know what's going on how lucky am I...

[synergyist]

update:
today I was at another dealer to upgrade the software of my 2017 X5 for gsm compatibility.
I talked to the sales rep regarding this issue and he called the guy who submits the orders and knows all the details.
He also confirmed that it was an issue for a short period of time. There is no problem with touchscreen. Also they have allocation ready for next week. Tomorrow I will make my order at this dealer.

This is such a nice forum that no question remains unresolved nor unanswered.
Thank you those who replied to me.

[TurtleBoy]

Originally Posted by synergyist

update:
today I was at another dealer to upgrade the software of my 2017 X5 for gsm compatibility.
I talked to the sales rep regarding this issue and he called the guy who submits the orders and knows all the details.
He also confirmed that it was an issue for a short period of time. There is no problem with touchscreen. Also they have allocation ready for next week. Tomorrow I will make my order at this dealer.

This is such a nice forum that no question remains unresolved nor unanswered.
Thank you those who replied to me.

Excellent, I'm glad it worked out for you. Congratulations and hopefully they wait isn't too bad. Good luck, enjoy and be safe.