Radio turns on after phone call

shacksf16 · 10-25-2021, 11:46 AM

Featured on BIMMERPOST.com

It doesn't happen every time, but it happens frequently enough to be annoying.

2021 X5 xDrive40i

I make or receive a phone call. After hanging up, the radio turns itself on w/o input from me. It happens in Apple Carplay and in Sirius XM.

Any ideas?

Shack

javapro · 10-25-2021, 12:37 PM

The same thing is happening to me.

Chas8283 · 10-25-2021, 12:42 PM

Suspect it's a bug in recent idrive version. Our prior X5 started doing it earlier this year when idrive version was updated. I don't remember the version and we never had it fixed before turning in car (leased).

If others don't have answer, might be worth checking to see if you have most-recent version of idrive. Maybe it's been fixed?

Artc · 10-25-2021, 12:45 PM

Quote:

Originally Posted by shacksf16

It doesn't happen every time, but it happens frequently enough to be annoying.

I make or receive a phone call. After hanging up, the radio turns itself on w/o input from me. It happens in Apple Carplay and in Sirius XM.

Any ideas?

Shack

I'm also experiencing completely random switching between radio and Carplay... Only thing I can pinpoint is that Toll Booths seem to interrupt Carplay, and I'm assuming that's some sort of radio interference? (That's not the only thing triggering random switching).

Otherwise when I start the car it's a lottery which infotainment source I'll get.

shacksf16 · 10-25-2021, 01:12 PM

Quote:

Originally Posted by Chas8283

Suspect it's a bug in recent idrive version. Our prior X5 started doing it earlier this year when idrive version was updated. I don't remember the version and we never had it fixed before turning in car (leased).

If others don't have answer, might be worth checking to see if you have most-recent version of idrive. Maybe it's been fixed?

Just had it in the shop for first service. They could not duplicate the problem but did assure me the software/versions were all up to date.

jad03060 · 10-25-2021, 06:22 PM

FWIW, I'm not sure the radio is ever really 'off'. It's used for alerts, nav, phone calls, and sounds like it has an error with its switching logic. On some models, it also uses the amp/speakers (most of the 'radio system') for engine sounds...switching it on/off isn't great, which is why I think it's essentially always on.

goobies818 · 10-25-2021, 08:05 PM

Quote:

Originally Posted by shacksf16

It doesn't happen every time, but it happens frequently enough to be annoying.

2021 X5 xDrive40i

I make or receive a phone call. After hanging up, the radio turns itself on w/o input from me. It happens in Apple Carplay and in Sirius XM.

Any ideas?

Shack

At least that confirms i'm not crazy. Having the same issue as well. I find it mainly when i use siri to make text messages or when i'm using Maps from carplay.

goobies818 · 10-25-2021, 08:06 PM

Quote:

Originally Posted by Chas8283

Suspect it's a bug in recent idrive version. Our prior X5 started doing it earlier this year when idrive version was updated. I don't remember the version and we never had it fixed before turning in car (leased).

If others don't have answer, might be worth checking to see if you have most-recent version of idrive. Maybe it's been fixed?

Not sure if the idrive version is the case...i took delivery in mid-Sep so i surmise they would have updated the car to the latest version before delivery.

Chas8283 · 10-25-2021, 08:51 PM

Quote:

Originally Posted by goobies818

Not sure if the idrive version is the case...i took delivery in mid-Sep so i surmise they would have updated the car to the latest version before delivery.

Just know with our ‘19 it never happened for over 2 years until the latest idrive update. Oil change, new tires, idrive update and this happened on the drive home from the dealer. Did it regularly for the last few months until we turned it in.

goobies818 · 10-25-2021, 09:22 PM

Quote:

Originally Posted by Chas8283

Just know with our ‘19 it never happened for over 2 years until the latest idrive update. Oil change, new tires, idrive update and this happened on the drive home from the dealer. Did it regularly for the last few months until we turned it in.

I suppose this is where the BMW brass was getting at when the wanted to make CarPlay an annual subscription service fee to account for constant updates to the software…or they just threw this bug in as a proof of concept needing said service fee

DickyS · 10-29-2021, 01:54 PM

Had a similar, and I expect related, experience.

I usually listen to Spotify by using the iDrive app. When I received an incoming call the iDrive Spotify would stop, I'd talk on the CarPlay call and when I hung up, Apple Music would start playing via CarPlay. Reselecting iDrive Spotify would see it play for a second or two before returning to Apple Music on my iPhone. Arrggghhhh!!!!!

To get back to the pre-call state I'd have to open Apple Music on my iPhone, go back to the iPhone home screen, go the the Media home on iDrive, kill Apple Music on my iPhone, start iDrive Spotify (pretty quickly, or I'd have to go back to the start of the process). Of course, I'd have to stop to do this safely.

I *think* this behaviour was introduced by iOS15.0, somewhere deep in the (very poorly documented) "Enhanced Integration" code that is enabled by default under the iPhone's CarPlay settings. The good news is the update to iOS15.1 fixed this annoying behaviour. After taking a call, the audio again returns to whatever was interrupted.

10-25-2021, 11:46 AM	#1
shacksf16 Registered 0 Rep 2 Posts Drives: 2021 BMW X5 xDrive 40i Join Date: Oct 2021 Location: ID iTrader: (0)	Radio turns on after phone call Featured on BIMMERPOST.com It doesn't happen every time, but it happens frequently enough to be annoying. 2021 X5 xDrive40i I make or receive a phone call. After hanging up, the radio turns itself on w/o input from me. It happens in Apple Carplay and in Sirius XM. Any ideas? Shack Last edited by shacksf16; 10-25-2021 at 12:48 PM..
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10-25-2021, 12:37 PM	#2
javapro Generalissimo 641 Rep 1,391 Posts Drives: 2024 iX xDrive50 Sport Join Date: Aug 2020 Location: NJ iTrader: (0)	The same thing is happening to me.
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10-25-2021, 12:42 PM	#3
Chas8283 Lieutenant 352 Rep 442 Posts Drives: BMW X5M Join Date: Sep 2021 Location: NYC iTrader: (0)	Suspect it's a bug in recent idrive version. Our prior X5 started doing it earlier this year when idrive version was updated. I don't remember the version and we never had it fixed before turning in car (leased). If others don't have answer, might be worth checking to see if you have most-recent version of idrive. Maybe it's been fixed?
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10-25-2021, 06:22 PM	#6
jad03060 Major General 3159 Rep 6,797 Posts Drives: X5 45e Join Date: Aug 2018 Location: NH iTrader: (0)	FWIW, I'm not sure the radio is ever really 'off'. It's used for alerts, nav, phone calls, and sounds like it has an error with its switching logic. On some models, it also uses the amp/speakers (most of the 'radio system') for engine sounds...switching it on/off isn't great, which is why I think it's essentially always on.
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10-29-2021, 01:54 PM	#11
DickyS Private 52 Rep 84 Posts Drives: G05 X5 xDrive40i M Sport Join Date: Dec 2019 Location: Yorkshire, UK iTrader: (0)	Had a similar, and I expect related, experience. I usually listen to Spotify by using the iDrive app. When I received an incoming call the iDrive Spotify would stop, I'd talk on the CarPlay call and when I hung up, Apple Music would start playing via CarPlay. Reselecting iDrive Spotify would see it play for a second or two before returning to Apple Music on my iPhone. Arrggghhhh!!!!! To get back to the pre-call state I'd have to open Apple Music on my iPhone, go back to the iPhone home screen, go the the Media home on iDrive, kill Apple Music on my iPhone, start iDrive Spotify (pretty quickly, or I'd have to go back to the start of the process). Of course, I'd have to stop to do this safely. I think this behaviour was introduced by iOS15.0, somewhere deep in the (very poorly documented) "Enhanced Integration" code that is enabled by default under the iPhone's CarPlay settings. The good news is the update to iOS15.1 fixed this annoying behaviour. After taking a call, the audio again returns to whatever was interrupted.
	Appreciate 0 Quote