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      11-09-2021, 01:18 AM   #1
yzlzr227
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Car shipping status

The car has been shown as in transit state for over a week, I called Genius today, the representative told me that the car was not even picked up, stilling waiting to be shipped to vpc, is that normal? I emailed my SA, I was told that the delivery date is close but he can not confirm yet. Anyone knows what happened? I am in CA btw
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      11-09-2021, 08:07 AM   #2
DeYanko
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Originally Posted by yzlzr227 View Post
The car has been shown as in transit state for over a week, I called Genius today, the representative told me that the car was not even picked up, stilling waiting to be shipped to vpc, is that normal? I emailed my SA, I was told that the delivery date is close but he can not confirm yet. Anyone knows what happened? I am in CA btw
My vehicle has been in "AWAITING CARRIER ASSIGNMENT A carrier has been assigned to take care of your BMW." status since 11/4 and it is still sitting in SC!
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      11-09-2021, 11:11 AM   #3
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Putting aside what Genius told you, all sounds normal. It is usually around two weeks to CA. Give your CA a call and then should be able to tell you where it is.
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      11-09-2021, 03:04 PM   #4
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yzlzr227 we are discussing the same on this thread if you are interested :-) - https://g05.bimmerpost.com/forums/sh...1872270&page=2
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      11-11-2021, 09:25 AM   #5
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Quote:
Originally Posted by DeYanko View Post
My vehicle has been in "AWAITING CARRIER ASSIGNMENT A carrier has been assigned to take care of your BMW." status since 11/4 and it is still sitting in SC!
This happened to me, too. Mine was completed 10/31 and entered “Awaiting Carrier Assignment” status on 11/1 or 11/2. Originally, it was supposed to arrive at the dealer on 11/6, but when I called Saturday morning, it was still at the VPC. It had been loaded onto a truck, but the truck hadn’t yet left.

The truck left at 9:30 PM that same Saturday, according to a BMW Genius, and was on its way to the dealer this past Monday morning (11/8) when I called, even though the portal still said “Awaiting Carrier Assignment.” About thirty minutes after I called, the CA texted me that it had just arrived at the dealership. And when I checked the portal, it had jumped to “At the Dealership.”

It sounds like they’re behind on transporting them. I know Thanksgiving can cause transit delays for about two weeks ahead of and behind the day itself. On top of that, the portal lags the actual status of the car by several hours to over a day, at times.
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      11-11-2021, 10:12 PM   #6
yzlzr227
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Quote:
Originally Posted by kplatinum777 View Post
Quote:
Originally Posted by DeYanko View Post
My vehicle has been in "AWAITING CARRIER ASSIGNMENT A carrier has been assigned to take care of your BMW." status since 11/4 and it is still sitting in SC!
This happened to me, too. Mine was completed 10/31 and entered “Awaiting Carrier Assignment” status on 11/1 or 11/2. Originally, it was supposed to arrive at the dealer on 11/6, but when I called Saturday morning, it was still at the VPC. It had been loaded onto a truck, but the truck hadn’t yet left.

The truck left at 9:30 PM that same Saturday, according to a BMW Genius, and was on its way to the dealer this past Monday morning (11/8) when I called, even though the portal still said “Awaiting Carrier Assignment.” About thirty minutes after I called, the CA texted me that it had just arrived at the dealership. And when I checked the portal, it had jumped to “At the Dealership.”

It sounds like they’re behind on transporting them. I know Thanksgiving can cause transit delays for about two weeks ahead of and behind the day itself. On top of that, the portal lags the actual status of the car by several hours to over a day, at times.
Quote:
Originally Posted by kplatinum777 View Post
Quote:
Originally Posted by DeYanko View Post
My vehicle has been in "AWAITING CARRIER ASSIGNMENT A carrier has been assigned to take care of your BMW." status since 11/4 and it is still sitting in SC!
This happened to me, too. Mine was completed 10/31 and entered "Awaiting Carrier Assignment" status on 11/1 or 11/2. Originally, it was supposed to arrive at the dealer on 11/6, but when I called Saturday morning, it was still at the VPC. It had been loaded onto a truck, but the truck hadn't yet left.

The truck left at 9:30 PM that same Saturday, according to a BMW Genius, and was on its way to the dealer this past Monday morning (11/8) when I called, even though the portal still said "Awaiting Carrier Assignment." About thirty minutes after I called, the CA texted me that it had just arrived at the dealership. And when I checked the portal, it had jumped to "At the Dealership."

It sounds like they're behind on transporting them. I know Thanksgiving can cause transit delays for about two weeks ahead of and behind the day itself. On top of that, the portal lags the actual status of the car by several hours to over a day, at times.
hmmm, my car has a production date as 10/22. I have not heard anything back from my CA yet.
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      11-13-2021, 01:25 AM   #7
yzlzr227
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my SA called me to pick up my car tomorrow.
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      11-13-2021, 08:52 AM   #8
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Originally Posted by yzlzr227 View Post
my SA called me to pick up my car tomorrow.
Sweet!
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      11-13-2021, 11:59 AM   #9
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Nice, be sure to post pictures!

Quote:
Originally Posted by yzlzr227 View Post
my SA called me to pick up my car tomorrow.
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      11-13-2021, 06:27 PM   #10
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M50i Stuck in Richmond

Been sitting there over a week Genius said it was going out. Dealer says they have heard nothing

Good news no deletes

New the forum and had a panic attack with maybe no touch screen or trailer hitch
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      11-13-2021, 07:36 PM   #11
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Yep, same here. Genius said mine arrived on the 8th at Richmond port. Looks like you might be picking up yours at Roseville also? SA told me they are short on truck drivers but expect to arrive at Roseville next Tuesday, 16th…


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Originally Posted by tompagano View Post
Been sitting there over a week Genius said it was going out. Dealer says they have heard nothing

Good news no deletes

New the forum and had a panic attack with maybe no touch screen or trailer hitch
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      11-13-2021, 09:32 PM   #12
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My car was finished last saturday, has been in "waiting carrier assignment" since. genius line said that it was supposed to be delivered to my dealer on 11/9, but they haven't seen it.

I'm going to be a little annoyed if it's not in town by next weekend (I'm in Atlanta, so it's not very far from Spartanburg. If I have to drive up there to get it myself I'd consider it)
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      11-15-2021, 07:26 PM   #13
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My X6 finished 11/6 with an estimated delivery date to dealer 11/10. Still shows awaiting carrier assignment on my garage. Still sitting at the VPC
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      11-15-2021, 10:49 PM   #14
yzlzr227
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picked the car from LA and drive back to San Jose. Car is bigger than I thought and it can sit next to the f80. Garage is full now.
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      11-16-2021, 10:11 AM   #15
tompagano
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Quote:
Originally Posted by cantgobak View Post
Yep, same here. Genius said mine arrived on the 8th at Richmond port. Looks like you might be picking up yours at Roseville also? SA told me they are short on truck drivers but expect to arrive at Roseville next Tuesday, 16th…


Quote:
Originally Posted by tompagano View Post
Been sitting there over a week Genius said it was going out. Dealer says they have heard nothing

Good news no deletes

New the forum and had a panic attack with maybe no touch screen or trailer hitch
Dealer is Chico but I live in Roseville

Still stuck in Richmond
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      11-16-2021, 10:46 AM   #16
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Originally Posted by tompagano View Post
Dealer is Chico but I live in Roseville

Still stuck in Richmond
I'm surprised you were able to get one from Chico. They looked like a small dealer when I was shopping. My X5M50i from Roseville finally hit the assembly line. Only two options I ordered were removed so far...

I assume it's a railyard in Richmond everyone is referring to?
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      11-16-2021, 12:46 PM   #17
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Finally, the status on My Garage page just changed to 'In transit' a few min ago (Was still At the port an hour ago)! This matches what Genius and SA told me that mine should arrive at Roseville today.
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      11-16-2021, 03:09 PM   #18
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Quote:
Originally Posted by cantgobak View Post
Finally, the status on My Garage page just changed to 'In transit' a few min ago (Was still At the port an hour ago)! This matches what Genius and SA told me that mine should arrive at Roseville today.
How long did it take for you from being on the assembly line to today?
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      11-16-2021, 03:19 PM   #19
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Genius said car still at processing center in SC. Said has a stop sale, anyone know how long those take to correct?
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      11-16-2021, 03:26 PM   #20
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Quote:
Originally Posted by DocgBSP View Post
Genius said car still at processing center in SC. Said has a stop sale, anyone know how long those take to correct?
More than likely it is for the touchscreen delete. It just needs software to be installed. It will be shipped to your dealer, unless doing PCD, for them to do it.
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      11-16-2021, 04:45 PM   #21
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Bearco Approx a little more than 5 weeks…

10/5 - Got the production number on the same day I ordered
10/7 - Production begins (couldn’t be more than 4 days, if I recall correctly. Status got stuck her for the rest of the way, was a bummer for me because I quite enjoy looking at change of status knowing what it’s doing)
10/22 - Dispatched from factory
10/27 - In transit (on the train)
11/10 - At the port (Richmond port. Note: I believe it arrived at Richmond port on 11/8, which is what Genius told me, but it took 2 days to process and check in at the Processing center before the status changed from In transit to At the port)
11/16 - In transit again (on the truck)
11/16 - At the dealership

I find that BMW Genius (called them twice) is pretty accurate in my case vs others I had read of their experience.


Quote:
Originally Posted by Bearco View Post
How long did it take for you from being on the assembly line to today?
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      11-16-2021, 05:10 PM   #22
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Quote:
Originally Posted by cantgobak View Post
Bearco Approx a little more than 5 weeks…

10/5 - Got the production number on the same day I ordered
10/7 - Production begins (couldn’t be more than 4 days, if I recall correctly. Status got stuck her for the rest of the way, was a bummer for me because I quite enjoy looking at change of status knowing what it’s doing)
10/22 - Dispatched from factory
10/27 - In transit (on the train)
11/10 - At the port (Richmond port. Note: I believe it arrived at Richmond port on 11/8, which is what Genius told me, but it took 2 days to process and check in at the Processing center before the status changed from In transit to At the port)
11/16 - In transit again (on the truck)
11/16 - At the dealership

I find that BMW Genius (called them twice) is pretty accurate in my case vs others I had read of their experience.
Thanks, that gives me hope I might get it next month. Section 179! Mine just updated to awaiting carrier and no deletes that I can see yet. I ordered from Roseville too.
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