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      07-26-2019, 10:05 AM   #1
scottjays
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XD5 (Ind) Alcantara headliner in upholstery color NOT avail?

I had added this to my 2020 M50i build. Thought the Night blue headliner in Alcantara would look good ( was told it would be in the Night Blue) My CA told me when they entered my order the XD5 (Ind) Alcantara headliner in upholstery color would not accept...so we changed to Anthracite Alcantara instead.
He implied the XD5 (Ind) Alcantara headliner in upholstery color is no longer an available choice.
Anyone else being told that?
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      07-26-2019, 11:06 AM   #2
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I tried to add it with Coffee Extended, which looks compatible in the ordering guide. When CA was submitting the spec, the system wouldn't allow it unless I did Full leather - but I didn't want that option, so we went with Anthracite.

If I'd have done the Full Leather in Coffee, maybe the option would've ended up being kicked out anyway, but it looked like I could have if speccing one of the ZB__ options, in my case ZBHF.

Are you speccing the Ivory/Blue as ZAEI or ZBEI?

If the color matched headliner is important to you and the $$ for ZB vs. ZA is no worry, have the CA try to spec XD5 in combination with ZBEI and let us know what he finds.
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      07-26-2019, 02:32 PM   #3
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Isn't the blue headliner standard on the X7 when choosing ivory/midnight? So maybe you will still get it even if XD5 isn't selected?

I don't think the upholstery color headliner is available in all colors. If you play around with the German configurator, coffee doesn't allow it, for example.
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      07-26-2019, 06:25 PM   #4
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I ordered the ZBEI Ivory/Night Blue Full leather and my 2020 X5 M50i order was accepted (along with an assigned production number) with XD5 Ind Alcantara headliner in upholstery color. Wonder if it only works with full leather and not extended? The ordering guide doesn't show any restriction, however, I noticed that the X7 does require full leather option for Alcantara headliner.
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      07-26-2019, 07:26 PM   #5
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Quote:
Originally Posted by jeffnin View Post
I ordered the ZBEI Ivory/Night Blue Full leather and my 2020 X5 M50i order was accepted (along with an assigned production number) with XD5 Ind Alcantara headliner in upholstery color. Wonder if it only works with full leather and not extended? The ordering guide doesn't show any restriction, however, I noticed that the X7 does require full leather option for Alcantara headliner.
I did order full Marino leather white night/blue but my CA is telling me otherwise.
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      08-02-2019, 10:55 PM   #6
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I just got a Vehicle Inquiry Report to double check my build. It listed ZAEI (extended night blue/ivory, supposed to be VAEW extended ivory) and XD5. Will see what happens when it gets corrected.
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      08-02-2019, 11:05 PM   #7
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My CA is insisting that XD5 will not produce a Night Blue Alcantara headliner with full merino Ivory/night blue
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      08-03-2019, 04:09 PM   #8
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Quote:
Originally Posted by scottjays View Post
My CA is insisting that XD5 will not produce a Night Blue Alcantara headliner with full merino Ivory/night blue
Now I’m a bit confused. Are you being told that XD5 is not available, or just that it will not be blue? Are they saying it will be ivory?
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      08-03-2019, 09:02 PM   #9
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Quote:
Originally Posted by spike5150 View Post
Now I’m a bit confused. Are you being told that XD5 is not available, or just that it will not be blue? Are they saying it will be ivory?
It's confusing me too. The CA claims he's called his "guy" and the XD5 Alcantera in upholstery leather is not avail with Full Merino White Ivory/Night blue. He said he once ordered a M750i and the headliner was white...I call BS on that. But he is insisting only the Anthracite Alcantera will be avail for my build on Ind Full merino White Ivory/Night Blue..It will look great either way, imo.
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      08-05-2019, 05:01 PM   #10
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So, I reached out to my CA whom I've been working with for 15 years, and he contacted their factory rep who confirmed to me via email that the XD5 option will include the Night Blue Alcantara headliner. I appears that there have been a few glitches in the ordering system; when my order was placed two weeks ago, the system switched my Full Ivory/Night Blue interior to Extended Ivory. Luckily my CA caught it, and had to resubmit another order for the correct Full Ivory/Night Blue. The second order was accepted correctly, as was the XD5 headliner option, so not sure if these issues are related and are causing confusion/conflict.

I do know that the BWM Germany configurator is showing the Night Blue alcantara headliner in addition to the Anthracite alcantara headliners, so both appear to be available (of course, trusting the build your own site doesn't instill much confidence). I know that the X7 includes the Night Blue alcantara headliner when ordering the Full Ivory/Night Blue leather, so am assuming that the X5 will have it available as well. Guess we'll have to wait for the cars to arrive to be 100% certain.

Night Blue Headliner: Pics #1 and #2

Anthracite Headliner: Pics #3 and #4
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      08-05-2019, 05:50 PM   #11
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When I ordered in May, a configurator from edmunds (I think) had the alacantara headliner options, but bmw no longer offered it. All I could get was the standard black headliner.

To me, the dark blue seems so close to black that it might not be that noticeable as a differentiator. I would’ve liked a headliner to match my white leather seats. But honestly, the car is fine with the black. White would probably be a problem in the long term anyway.
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      08-06-2019, 09:15 AM   #12
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Quote:
Originally Posted by jeffnin View Post
So, I reached out to my CA whom I've been working with for 15 years, and he contacted their factory rep who confirmed to me via email that the XD5 option will include the Night Blue Alcantara headliner. I appears that there have been a few glitches in the ordering system; when my order was placed two weeks ago, the system switched my Full Ivory/Night Blue interior to Extended Ivory. Luckily my CA caught it, and had to resubmit another order for the correct Full Ivory/Night Blue. The second order was accepted correctly, as was the XD5 headliner option, so not sure if these issues are related and are causing confusion/conflict.

I do know that the BWM Germany configurator is showing the Night Blue alcantara headliner in addition to the Anthracite alcantara headliners, so both appear to be available (of course, trusting the build your own site doesn't instill much confidence). I know that the X7 includes the Night Blue alcantara headliner when ordering the Full Ivory/Night Blue leather, so am assuming that the X5 will have it available as well. Guess we'll have to wait for the cars to arrive to be 100% certain.

Night Blue Headliner: Pics #1 and #2

Anthracite Headliner: Pics #3 and #4
After reading your post I contacted my CA who sent me with the following. So I guess I'm going to have anthracite alcantara headliner. I still find it hard to believe they would add a light color headliner to the Full Merino White Ivory/Night Blue interior, but I trust what is saying and I would hate the white Alcantara headliner. The anthracite in alcantara will look great anyway.
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      08-06-2019, 03:26 PM   #13
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Thanks for the update scottjays; I just confirmed with my CA and the factory that you are correct, the XD5 option results in an Ivory White alcantara headliner for Ivory White or Night Blue merino.

To clarify for those reading this thread, note that there are 3 options for headliner (requires merino leather option) in the 2020 X5 M50i:
  1. 775: This is the standard no-cost fabric headliner in Anthracite (blackish grey)
  2. Option 776: Changes the headliner to Anthracite Alcantara
  3. Option XD5: Changes the headliner to Ivory White Alcantara for ZAEI, ZBEI, or ZBEW interiors only.

I decided to keep my order as is with the Ivory headliner. Did you change your order to option 776 Anthracite Alcantara headliner? I have the Ivory alcantara headliner in my 750i, so don't have an issue with the lighter color, but the anthracite alcantara headliner would also look great as well. First world problems!
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      08-06-2019, 07:02 PM   #14
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Quote:
Originally Posted by jeffnin View Post
Thanks for the update scottjays; I just confirmed with my CA and the factory that you are correct, the XD5 option results in an Ivory White alcantara headliner. It's beyond me why BWMNA doesn't call the option "Headliner in Ivory White Alacantara" instead of the misleading "Alcantara headliner in upholstery color" given that no matter which Individual Merino leather interior you order (coffee, black, ivory, or ivory/night blue), the XD5 headliner option will always come with an Ivory White headliner.

To clarify for those reading this thread, note that there are 3 options for headliner (requires merino leather option) in the 2020 X5 M50i:
  1. 775: This is the standard no-cost fabric headliner in Anthracite (blackish grey)
  2. Option 776: Changes the headliner to Anthracite Alcantara
  3. Option XD5: Changes the headliner to Ivory White Alcantara

I decided to keep my order as is with the Ivory headliner. Did you change your order to option 776 Anthracite Alcantara headliner? I have the Ivory alcantara headliner in my 750i, so don't have an issue with the lighter color, but the anthracite alcantara headliner would also look great as well. First world problems!
Perhaps I missed it but I have not seen anything saying that all XD5's are Ivory White. I thought the discussion here was pertaining to when the ivory White/Blue is ordered.
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      08-06-2019, 07:17 PM   #15
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Originally Posted by TurtleBoy View Post
Perhaps I missed it but I have not seen anything saying that all XD5's are Ivory White. I thought the discussion here was pertaining to when the ivory White/Blue is ordered.
Yes that's what I thought too. doesn't mean all XD5 will be white alcantara. But it's very confusing to have so much ambiguity...I've seen an X7 w/ Full Merino white ivory/night blue and it had blue leather dash, and door trim as well...the headliner was also night blue. seems so odd that the X5 would deviate so much from that...but now that's two confirmations of white headliner. I am beginning to think BMW is not communicating to any source on this option for the M50i and I do still believe if ordered XD5 with full merino white ivory/night blue the headliner will be in night blue. ..but i won't take that chance as to me the white seats are already my leap of faith. and i think the anthracite alcantara will still look great.
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      08-06-2019, 09:06 PM   #16
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The only confusion was with the color of the headliner when ordering option XD5 which has now been confirmed by both CAs. When opting for Ivory White/Night Blue Full Merino, the headliner will be Ivory Alcantara when choosing option XD5 or Anthracite Alcantara when choosing option 726. There’s no impact to the blue leather on dash, upper door panels, and upper center console that comes with the full merino leather option. If you want headliner in Alcantara and select XD5, you get Ivory headliner.

It appears that the X7 is the only one that comes with the night blue headliner when ordering the full ivory/night blue interior. I believe that they’re doing this to further differentiate the X5 vs X7 but can’t confirm. I also looks like you get Ivory Alcantara when you order XD5 with full coffee, black, or ivory. I guess the only way to be 100% will be to check the vehicle when I take delivery next month.
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      08-06-2019, 09:10 PM   #17
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Quote:
Originally Posted by jeffnin View Post
I also looks like you get Ivory Alcantara when you order XD5 with full coffee, black, or ivory. I guess the only way to be 100% will be to check the vehicle when I take delivery next month.
This is the part we were referring to. That does not seem to be correct or mentioned anywhere other than your CA and factory contact which were wrong to begin with so not reliable sources. Perhaps someone else will confirm in the future.
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      08-06-2019, 09:50 PM   #18
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Quote:
Originally Posted by TurtleBoy View Post
This is the part we were referring to. That does not seem to be correct or mentioned anywhere other than your CA and factory contact which were wrong to begin with so not reliable sources. Perhaps someone else will confirm in the future.
I hear ya! I am relying on what my CA is now telling me along with what scottjays told him (see prior post #12 with response from his dealer) so that’s two confirmations. Very frustrating that the customer has to seek out clarifications given that BMWUSA is not communicating effectively. I’m keeping the XD5 option on my order and will verify if it is indeed Ivory when it arrives at dealer next month. As long as it’s not pink, I’ll be good with either ivory or blue.
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      08-06-2019, 10:07 PM   #19
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Quote:
Originally Posted by jeffnin View Post
I hear ya! I am relying on what my CA is now telling me along with what scottjays told him (see prior post #12 with response from his dealer) so that’s two confirmations. Very frustrating that the customer has to seek out clarifications given that BMWUSA is not communicating effectively. I’m keeping the XD5 option on my order and will verify if it is indeed Ivory when it arrives at dealer next month. As long as it’s not pink, I’ll be good with either ivory or blue.

I don't mean to be an a** but that is not correct ether. Scottjays' CA did not tell him all XD5's will be Ivory. In fact he posted that his conversation/information was only in regards to the Ivory/Blue.
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      08-06-2019, 11:11 PM   #20
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Quote:
Originally Posted by TurtleBoy View Post
I don't mean to be an a** but that is not correct ether. Scottjays' CA did not tell him all XD5's will be Ivory. In fact he posted that his conversation/information was only in regards to the Ivory/Blue.
This is correct
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      08-06-2019, 11:32 PM   #21
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Sorry, that I wasn’t clear, but I was re-confirming the Ivory headliner with night blue leather that both CAs indicated and not for the other colors. I don’t have any first hand knowledge about other full merino interior colors and XD5 option, so probably shouldn’t have stated that in my earlier thread. Now all we have to do is wait for someone to order XD5 option with Full Coffee merino to see what color the headliner is.
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      08-07-2019, 01:12 AM   #22
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Well shit....I just ordered mine with the XD5 option as well thinking it would have been in night blue. Not sure how I feel about the white
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