BMW X5
BMW Garage BMW Meets Register Today's Posts

Post Reply
 
Thread Tools Search this Thread
      03-06-2024, 02:29 PM   #1
5ive7even
Private
129
Rep
86
Posts

Drives: 2024 X5 40i, E63s AMG
Join Date: Jan 2024
Location: Chicago

iTrader: (0)

Garage List
Where can I source a replacement knob?

My wife's 2024 X5 40i LCI is less than a month old and I went to install the crystal volume/power button for the radio this afternoon and inadvertently cracked/broke the outer volume knob ring.

I called two nearby BMW parts departments and both said they do not sell the volume knob ring individually and I would have to replace the entire panel (~$1000). This is ridiculous for part that probably only costs 5-15 dollars retail and pennies to manufacture. My dealer is opening a ticket with BMW USA but they didn't give me the warm and fuzzies that it would do any good.

Does anyone know where I can source a replacement ring for a reasonable price? Picture of broken part below... Thanks!

I glued it back together and worst case, I guess I'll try to fill and respray this one.
Attached Images
 

Last edited by 5ive7even; 03-06-2024 at 03:53 PM..
Appreciate 0
      03-06-2024, 06:31 PM   #2
R3v1v3
Enlisted Member
32
Rep
42
Posts

Drives: 2019 X5
Join Date: Aug 2020
Location: Vancouver, BC

iTrader: (0)

Try claiming warranty?!?
Appreciate 1
E91toG05342.50
      03-06-2024, 07:02 PM   #3
davchr
Private First Class
United_States
81
Rep
136
Posts

Drives: X5 40i, 718 Cayman, 65 Etype
Join Date: Dec 2023
Location: Tucson

iTrader: (0)

If you know someone with a 3D printer that looks like a reasonable 3D print part.
Appreciate 1
5ive7even129.00
      03-06-2024, 07:06 PM   #4
TurtleBoy
General
TurtleBoy's Avatar
13266
Rep
19,785
Posts

Drives: 2019 X5 40i,2021 M340i
Join Date: Jan 2019
Location: Colorado

iTrader: (0)

Unfortunately your dealer is correct and it seems it is only available as part of the unit. There are some used ones on eBay that will be a lot less expensive than going through a dealer. Maybe getting off those and pop the ring off.
__________________
2021 BMW G20 M340i xDrive - Verde Ermes/Black - 03/2024.40
2019 BMW G05 X5 xDrive40i - Phytonic Blue/Cognac - 11/2023.50
Appreciate 1
      03-06-2024, 07:45 PM   #5
AvGeek
Private First Class
121
Rep
151
Posts

Drives: 24' X7 M60i; 22' TRX
Join Date: Jan 2024
Location: PNW

iTrader: (0)

Can we please get a picture of your hulk hands?
Appreciate 3
mobilejo1114.50
Ibiza3611.50
      03-06-2024, 08:11 PM   #6
5ive7even
Private
129
Rep
86
Posts

Drives: 2024 X5 40i, E63s AMG
Join Date: Jan 2024
Location: Chicago

iTrader: (0)

Garage List
Quote:
Originally Posted by TurtleBoy View Post
Unfortunately your dealer is correct and it seems it is only available as part of the unit. There are some used ones on eBay that will be a lot less expensive than going through a dealer. Maybe getting off those and pop the ring off.
Thanks. I did look on ebay and see quite a few control modules under $100 but they are for G05 earlier years (e.g. 2020+). Do you know if the volume ring is the same size between the earlier G05s and the LCI?
Appreciate 0
      03-06-2024, 08:13 PM   #7
5ive7even
Private
129
Rep
86
Posts

Drives: 2024 X5 40i, E63s AMG
Join Date: Jan 2024
Location: Chicago

iTrader: (0)

Garage List
Quote:
Originally Posted by AvGeek View Post
Can we please get a picture of your hulk hands?
That stings! I'm so mad at myself as I should have known better. Thought this was going to be a 5 minute job and ended up ruining my entire afternoon. (first world problems).
Appreciate 1
mobilejo1114.50
      03-06-2024, 08:14 PM   #8
5ive7even
Private
129
Rep
86
Posts

Drives: 2024 X5 40i, E63s AMG
Join Date: Jan 2024
Location: Chicago

iTrader: (0)

Garage List
Quote:
Originally Posted by davchr View Post
If you know someone with a 3D printer that looks like a reasonable 3D print part.
I have a very nice 3d printer. However, my design skills aren't great and I have no idea how to model it in Fusion 360 or the like.

I just can't believe there is nothing available online as a replacement part. I even looked on Aliexpress and Alibaba.
Appreciate 0
      03-06-2024, 08:15 PM   #9
5ive7even
Private
129
Rep
86
Posts

Drives: 2024 X5 40i, E63s AMG
Join Date: Jan 2024
Location: Chicago

iTrader: (0)

Garage List
Quote:
Originally Posted by R3v1v3 View Post
Try claiming warranty?!?
It was my fault. I did call my dealer and asked them if they could contact BMW and try to get me a replacement. Hopefully, they can make it happen!
Appreciate 0
      03-06-2024, 08:16 PM   #10
TurtleBoy
General
TurtleBoy's Avatar
13266
Rep
19,785
Posts

Drives: 2019 X5 40i,2021 M340i
Join Date: Jan 2019
Location: Colorado

iTrader: (0)

Quote:
Originally Posted by 5ive7even View Post
Thanks. I did look on ebay and see quite a few control modules under $100 but they are for G05 earlier years (e.g. 2020+). Do you know if the volume ring is the same size between the earlier G05s and the LCI?
I think they are the same but have not seen anything saying so.
__________________
2021 BMW G20 M340i xDrive - Verde Ermes/Black - 03/2024.40
2019 BMW G05 X5 xDrive40i - Phytonic Blue/Cognac - 11/2023.50
Appreciate 1
5ive7even129.00
      03-06-2024, 09:58 PM   #11
Qsilver7
Major General
Qsilver7's Avatar
United_States
4442
Rep
7,484
Posts

Drives: F06 650ix GC / F15 X5 50i
Join Date: Oct 2016
Location: Indiana, USA

iTrader: (0)

Quote:
Originally Posted by 5ive7even View Post
Thanks. I did look on ebay and see quite a few control modules under $100 but they are for G05 earlier years (e.g. 2020+). Do you know if the volume ring is the same size between the earlier G05s and the LCI?
What part or unit is it connected to? Get the 11 digit BMW part number for that part, then cross reference the part to see what other BMW models use the same part number.

This will expand your search online for a whole replacement unit…or perhaps you can find the knob by itself.

EDIT: For example…if #2 is the knob you are referring to…when you look up that unit to get the 11 digit BMW part number for what I assume you have is the glass knob…when you click on that 11 digit part number the g05 X5, g06 X6, and g-7 X7 all use the same unit…those the same knob.
Attached Images
  
__________________
2015 F06 650ix Gran Coupe`(Moonstone/Cohiba Brown)| 2014 F15 X5 50i MSport (Space Gray/Mocha)

Become a BMW CCA member! Click HERE to join and feel free to use my BMW CCA member #191509 as a referral.

Last edited by Qsilver7; 03-06-2024 at 10:39 PM..
Appreciate 1
5ive7even129.00
      03-07-2024, 08:58 AM   #12
davchr
Private First Class
United_States
81
Rep
136
Posts

Drives: X5 40i, 718 Cayman, 65 Etype
Join Date: Dec 2023
Location: Tucson

iTrader: (0)

Quote:
Originally Posted by 5ive7even View Post
I have a very nice 3d printer. However, my design skills aren't great and I have no idea how to model it in Fusion 360 or the like.

I just can't believe there is nothing available online as a replacement part. I even looked on Aliexpress and Alibaba.
If you can give me an ACCURATE drawing of it I can model it in Solidworks and give you .sldprt and .stl files, or almost any other solid format.
Appreciate 1
5ive7even129.00
      03-07-2024, 05:05 PM   #13
5ive7even
Private
129
Rep
86
Posts

Drives: 2024 X5 40i, E63s AMG
Join Date: Jan 2024
Location: Chicago

iTrader: (0)

Garage List
Quote:
Originally Posted by davchr View Post
If you can give me an ACCURATE drawing of it I can model it in Solidworks and give you .sldprt and .stl files, or almost any other solid format.
Thanks for the offer! I ended up ordering a used panel on ebay. Not sure if the knob from the older panel will fit or not so I will reach out to you if I get it and it doesn't work out.
Appreciate 0
      03-10-2024, 01:53 PM   #14
5ive7even
Private
129
Rep
86
Posts

Drives: 2024 X5 40i, E63s AMG
Join Date: Jan 2024
Location: Chicago

iTrader: (0)

Garage List
While I wait for the replacement module/knob to arrive (from UK to US), my son who is majoring in Mechanical Engineering designed this in SolidWorks and we 3d printed for fun. Turned out really nice and will use it if the one I ordered isn't a direct fit. Here's a pic of the prototype next to the original.
Attached Images
  
Appreciate 10
TurtleBoy13266.00
Ibiza3611.50
dbull258.00
davchr80.50
X6ix GTA142.00
AvGeek121.00
biterror515.50
EPTXM577.50
Post Reply

Bookmarks


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 05:16 AM.




xbimmers
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST