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      09-26-2019, 08:21 PM   #1
CPTHALL
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No car caring , climate rules, experience mode after update

Had vehicle updated to 7/2019.53 last week. Still no updated apps. Genius said to update in car using option button and reset I drive. Did all and still nothing. Any ideas? Also, park mobile never connects from car. Open to suggestions.
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      09-26-2019, 10:31 PM   #2
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Quote:
Originally Posted by CPTHALL View Post
Had vehicle updated to 7/2019.53 last week. Still no updated apps. Genius said to update in car using option button and reset I drive. Did all and still nothing. Any ideas? Also, park mobile never connects from car. Open to suggestions.
I lost CC and other apps before updating to .53. No idea why, or what happened, but I'm still without them. 😢
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      09-27-2019, 10:04 AM   #3
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Quote:
Originally Posted by CPTHALL View Post
Had vehicle updated to 7/2019.53 last week. Still no updated apps. Genius said to update in car using option button and reset I drive. Did all and still nothing. Any ideas? Also, park mobile never connects from car. Open to suggestions.
I have the same situation. Did the update apps thing and nothing. Talked to the genius at the local dealership and he said they have to be mapped to the vehicle and would require a visit to service department. So who know what it takes to get these additional apps. I have an appt for next Tuesday. I let you know if that works. My expectations a low at this point.
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      09-27-2019, 01:18 PM   #4
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Car is at the dealership now. I will give you an updated!
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      09-27-2019, 01:32 PM   #5
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Car is at the dealership now. I will give you an updated!
Hopefully they will be able to get ConnectedDrive to send them to your X5 and all will be well. Then again, all communications went out in mine, for the second time, about a month ago and it has been at the dealers for over two weeks and BMW/ConnectedDrive/AT&T can't get things working.
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      09-27-2019, 05:20 PM   #6
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Dealer said something was wrong with the hu/h. I assuming that’s the head unit. Had to erase all phones and reprogram the car. I will pick up in the morning.
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      09-28-2019, 12:37 PM   #7
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No luck. Same issue. Genius is working on it but seems like a communication issues to me.
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      09-28-2019, 12:45 PM   #8
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No luck. Same issue. Genius is working on it but seems like a communication issues to me.
As long as all of your other communications (BMW Assist call, enhanced voice recognition, Update Apps and Services, etc.) work it probably is just how ConnectedDrive works in regards to pushing out those apps.
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      09-28-2019, 11:28 PM   #9
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As long as all of your other communications (BMW Assist call, enhanced voice recognition, Update Apps and Services, etc.) work it probably is just how ConnectedDrive works in regards to pushing out those apps.
What about park mobile failing to connect?
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      09-29-2019, 06:46 AM   #10
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What about park mobile failing to connect?
Sounds like an app and/or CD issue, your vehicle communications seem fine if what I mentioned is working.
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      09-29-2019, 08:09 AM   #11
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Same issue here, never showed up and it has been 10 days now so guess I am calling Genius/taking it back in - mostly did the update to fix a couple issue and get the climate rules.
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      10-01-2019, 06:55 PM   #12
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I tried the remote software upgrade and it’s been searching for two days. Even after a idrive reboot its still searching.
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      10-02-2019, 06:15 PM   #13
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I tried the remote software upgrade and it’s been searching for two days. Even after a idrive reboot its still searching.
I've been searching for OTA updates for 6 months now lol!

On a serious note I noticed the same this week - normally it returns "no update available" within about 10 seconds but it is now on day 2 of "searching...". Must be getting close now surely, they committed to have this rolled out by Q3 2019 which was Monday.

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      10-06-2019, 11:22 AM   #14
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I finally got around to calling Genius, they said take it back to the dealer and have them fix it that they should show up immediately with the update and the update was not installed correctly.
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      10-06-2019, 11:25 AM   #15
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I finally got around to calling Genius, they said take it back to the dealer and have them fix it that they should show up immediately with the update and the update was not installed correctly.
I picked mine up from 114 Peabody on Thurs and all apps were there after the update... maybe they learned from you?
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      10-06-2019, 06:50 PM   #16
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They updated to .55 in order to fix it.
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      10-06-2019, 08:41 PM   #17
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I picked mine up from 114 Peabody on Thurs and all apps were there after the update... maybe they learned from you?
Did you get .53 or .55? sounds like I may need to be updated to .55
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      10-06-2019, 08:42 PM   #18
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They updated to .55 in order to fix it.
Good to know guess it is back to the dealer!
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      10-10-2019, 05:45 PM   #19
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Mine was updated to .55 software today to fix the missing stuff, caring car, experience modes, climate rules etc.
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      10-10-2019, 10:55 PM   #20
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same issue with mine, dealer updated the version to 0.53 (last Thursday) and it is missing the apps, scheduled another appointment for next week..

looks like folks with 0.55 version did get the apps correctly..

btw.. i see another post that 0.59 version is out as well
am thinking to get this version if this is the latest one...
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      10-11-2019, 06:43 AM   #21
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same issue with mine, dealer updated the version to 0.53 (last Thursday) and it is missing the apps, scheduled another appointment for next week..

looks like folks with 0.55 version did get the apps correctly..

btw.. i see another post that 0.59 version is out as well
am thinking to get this version if this is the latest one...
53 no apps, updated to 55 yesterday and all the apps are working, so the update will most likely fix you. There is no version in the US anyway newer than 55 currently - 55 was the newest released as of 24 hours ago for my car, maybe there is another version available for the 50i or depending on options?
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      10-11-2019, 08:46 AM   #22
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53 no apps, updated to 55 yesterday and all the apps are working, so the update will most likely fix you. There is no version in the US anyway newer than 55 currently - 55 was the newest released as of 24 hours ago for my car, maybe there is another version available for the 50i or depending on options?
picked up my car last week with .59 but no spotify coming up
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