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      03-08-2019, 07:19 PM   #1
ssadri
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Clicking noise from the front wheels of G05 40i with 22" M Wheels (Axle Replacement!)

A couple of days ago as I was slowly driving out of my garage while my front drivers window was opened, I noticed a very unusual clicking noise coming from my front left wheel as I drove out. It seemed to get louder as I would slow down before a complete stop at a light or a stop sign right before fainting away. I took it to my local dealer at Irvine BMW yesterday, and they had me leave it with them to investigate the noise as well as it seems I had a few needed software updates that needed to be installed.
I just got a call from my service advisor today, that they were able to replicate the noise and determine that I needed an axle replacement! Kind of weird to experience this kind of an issue only about 4000 miles in on a brand new car. They also mentioned that because of how new the car is, the part has to be ordered from Germany and it would take about 7-10 days to arrive.
I don't know if this is a common issue or just an one off situation, but I highly recommended checking to see if you hear a clicking noise from your wheels while driving with your windows down to see if you experience the same clicking noise while driving.
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      03-08-2019, 08:46 PM   #2
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Yikes. I haven't heard this but I will listen. I still don't understand this talk about parts coming from Germany.... these cars are built in the US. Why aren't parts in the US?!
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      03-08-2019, 09:13 PM   #3
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Originally Posted by X5_CC View Post
Yikes. I haven't heard this but I will listen. I still don't understand this talk about parts coming from Germany.... these cars are built in the US. Why aren't parts in the US?!
That was what I thought at first but my advisor specifically said that non of the major repair / replacement parts are stateside. Huge bummer since I already miss my ride and the only courtesy vehicle they had to give me was a 2019 X3 30i. Such a difference in ride quality and control over the wheel. I'm going to see if they can at least give me a different vehicle tomorrow.
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      03-08-2019, 09:19 PM   #4
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I roughly remember car is 60% of Germany , 30% of US and 10 % of Mexico. Something like that.
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      03-09-2019, 02:32 AM   #5
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Quote:
Originally Posted by ssadri View Post
That was what I thought at first but my advisor specifically said that non of the major repair / replacement parts are stateside. Huge bummer since I already miss my ride and the only courtesy vehicle they had to give me was a 2019 X3 30i. Such a difference in ride quality and control over the wheel. I'm going to see if they can at least give me a different vehicle tomorrow.
Sad to hear that this happened with your brand new car, I hope BMW will figure out and replace the problem part. Buy the way, does Irvine BMW again offer courtesy vehicles? I used to service my previous X5 with them but switched to Creiver later on mostly because Irvine stop to offer courtesy vehicle.
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      03-09-2019, 05:03 AM   #6
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Axle replacement, really? Don’t hear about that too often on a new car. Good luck with the repair!
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      03-09-2019, 08:05 AM   #7
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Quote:
Originally Posted by X5_CC View Post
Yikes. I haven't heard this but I will listen. I still don't understand this talk about parts coming from Germany.... these cars are built in the US. Why aren't parts in the US?!
I'm pretty sure Spartanburg gets the big stuff like engines transmissions and axle components from overseas and doesn't manufacture them nearby.

Even my coworkers Chevy has an aisin tranny from Japan ha!
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      03-09-2019, 02:40 PM   #8
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Originally Posted by KDDI View Post
Sad to hear that this happened with your brand new car, I hope BMW will figure out and replace the problem part. Buy the way, does Irvine BMW again offer courtesy vehicles? I used to service my previous X5 with them but switched to Creiver later on mostly because Irvine stop to offer courtesy vehicle.
I hope so too. They do have courtesy BMW cars and they usually would give me another X5 but were all out when I dropped off my car. So far the X3 is okay but I already called them to have another X5 ready for me Monday morning since I am stuck with a loaner for the next 10 days.
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      03-13-2019, 04:12 PM   #9
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Quote:
Originally Posted by X5_CC View Post
Yikes. I haven't heard this but I will listen. I still don't understand this talk about parts coming from Germany.... these cars are built in the US. Why aren't parts in the US?!
The cars are built in the US, but that doesn't mean all the constituent parts are manufactured in the US. Parts are acquired from various sources and shipped to the US for assembly. In fact, if you look at your vehicle sticker, you'll see that only 25% of the X5's parts are manufactured in the US, with 50% coming from Germany.
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      06-16-2019, 11:28 PM   #10
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Oh boy, sounds like I'm having the same exact problem.

Is this what you were experiencing(?):

https://g05.bimmerpost.com/forums/sh....php?t=1624718

Thanks.
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      06-24-2019, 02:24 PM   #11
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Strangly enough, I bought my X5 40i from a dealer near Irvine (similar to OP's location) and have the same issue. It is a loaner lease. I'm not sure if this could be due to defect or loaner abuse (no break-in period).

Just to be more descriptive, my problem of this "rattle" noise happens when:
1. when I maneuver the vehicle left or right during parking
2. accelerate a little and decelerate (engine brake engages)

May be I should visit the dealership whenever I get a chance.
If anyone has an update please let us know!
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      06-24-2019, 02:33 PM   #12
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Quote:
Originally Posted by B///MWGuy View Post
Strangly enough, I bought my X5 40i from a dealer near Irvine (similar to OP's location) and have the same issue. It is a loaner lease. I'm not sure if this could be due to defect or loaner abuse (no break-in period).

Just to be more descriptive, my problem of this "rattle" noise happens when:
1. when I maneuver the vehicle left or right during parking
2. accelerate a little and decelerate (engine brake engages)

May be I should visit the dealership whenever I get a chance.
If anyone has an update please let us know!
BMW wasn't too clear on the reasoning behind why the clicking started but they repurchased my vehicle back from me at full purchase price after only having the car for 7 months. My local SA at Irvine BMW did mention that he has another client have their 50 X5 break down on them on the way back home from the dealership on the day of purchase.
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      06-30-2019, 10:56 PM   #13
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Videos:


Same as what you're experiencing?
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      07-01-2019, 12:23 AM   #14
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Quote:
Originally Posted by dbs600 View Post
Videos:


Same as what you're experiencing?
Yes that sounds very similar, I highly recommend for you to have your dealer look at it soon. From what my service advisor told me when I turned in my car for service, the axle needed an immediate replacement.
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      07-01-2019, 09:42 AM   #15
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Quote:
Originally Posted by ssadri View Post
Yes that sounds very similar, I highly recommend for you to have your dealer look at it soon. From what my service advisor told me when I turned in my car for service, the axle needed an immediate replacement.
Thank you very much.
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      07-01-2019, 05:06 PM   #16
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My pleasure. Anytime! Good luck with getting that fix as soon as possible.
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      10-07-2019, 05:51 PM   #17
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Hey,
So I have the same clicking sound when braking. After having the service dept look into it, there response was "as compared to other like vehicles the sound is within normal operation..." After speaking with my service advisor she suggested the shop foreman take it for a test drive with me. Did so, sound replicated, back in the shop it went. Waiting for update from service. Thanks ssadri for posting and sharing your issue. Sounds like I have the same problem
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      10-07-2019, 09:45 PM   #18
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Originally Posted by calinoor View Post
Hey,
So I have the same clicking sound when braking. After having the service dept look into it, there response was "as compared to other like vehicles the sound is within normal operation..." After speaking with my service advisor she suggested the shop foreman take it for a test drive with me. Did so, sound replicated, back in the shop it went. Waiting for update from service. Thanks ssadri for posting and sharing your issue. Sounds like I have the same problem
I hope that BMW has a resolution for it by now. Do you happen to know when your production was on your car? I'm curious to know if this is an issue that is still effecting even the newer productions or last years alone.
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      10-08-2019, 12:47 AM   #19
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Not sure of the production, I purchased it late Dec 30th/18. I actually think there maybe a couple of issues one being the axle and the other wheel bearings. There is clicking sound from the front when breaking and also a creaking sound coming from the rear.
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      10-08-2019, 08:50 PM   #20
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Clicking sound and creaking noise

Quote:
Originally Posted by calinoor View Post
Hey,
So I have the same clicking sound when braking. After having the service dept look into it, there response was "as compared to other like vehicles the sound is within normal operation..." After speaking with my service advisor she suggested the shop foreman take it for a test drive with me. Did so, sound replicated, back in the shop it went. Waiting for update from service. Thanks ssadri for posting and sharing your issue. Sounds like I have the same problem
Update; my service advisor called and notified me that the rotors and pads have a service bulletin and is the cause of the clicking noise. Shop foreman test drove the car after the service was done and has cleared the issue as resolved. Hoping the creaking noise is resolved as well, will know after I pick up the vehicle tomorrow fingers crossed...
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      10-12-2019, 12:50 PM   #21
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Quote:
Originally Posted by calinoor View Post
Update; my service advisor called and notified me that the rotors and pads have a service bulletin and is the cause of the clicking noise. Shop foreman test drove the car after the service was done and has cleared the issue as resolved. Hoping the creaking noise is resolved as well, will know after I pick up the vehicle tomorrow fingers crossed...
I'm glad to hear that it is cleared. If for whatever reason you may hear the clicking noise again, make sure you roll your window down and hear if it is coming from the wheel when you are not stepping on the brakes. That was a big issue for me.
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      10-14-2019, 03:14 PM   #22
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Quote:
Originally Posted by ssadri View Post
I'm glad to hear that it is cleared. If for whatever reason you may hear the clicking noise again, make sure you roll your window down and hear if it is coming from the wheel when you are not stepping on the brakes. That was a big issue for me.
thx ssadri! Did you ever find out the reasons why they ended up buying back your vehicle?
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