[dwjpaypal]

Hi all,

Picked up my new G05 yesterday and absolutely love it.

Was travelling home this evening and noticed this area near my HUD that seems to be a bubble under the dash. It feels like an area where the sensatec has lifted from not having enough glue.

Not sure if I'm being overly fussy or this is normal, so was hoping someone could help and let me know if theirs is similar or this isn't right.

Will get more pics in daylight tomorrow, best I could get at the mo is attached.

Thanks
David

[dan321]

You are not being too picky. As it is it should be fixed. If you don’t fix it, it is libel to spread.

[Marty in NY]

Ugh, like the opposite of a sagging headliner....I'd take it to the dealer and ask for a fix. No clue how they will fix it though and I'd hate the thought of them pulling the dash out They might inject glue via a syringe. I would certainly ask them how they intend to fix it before giving them permission to take it into their own hands.

.

[dwjpaypal]

Originally Posted by Marty in Bgm

Ugh, like the opposite of a sagging headliner....I'd take it to the dealer and ask for a fix. No clue how they will fix it though and I'd hate the thought of them pulling the dash out They might inject glue via a syringe. I would certainly ask them how they intend to fix it before giving them permission to take it into their own hands.

.

Thanks both, wasn't sure if I was just being paranoid but seems there might be an actual problem...

[wrickem]

I agree with them too. You're not being too picky and it'll probably get worse as time wears on.

[dwjpaypal]

Should I also say something about the door sills that I've noticed today?

[dwjpaypal]

Ok so just been down to BMW.

They're going to be replacing the dash and the door sill kick plates.

They did say it was a big job and asked if I wanted to go ahead with it, but I said that as there's a chance it could get worse I'd rather not risk it and as I've seen it and it's directly in my line of sight I won't be able to just leave it.

Hopefully it will go ok!

[dan321]

That's a good idea, it will probably just get bigger if you leave it. It will also affect its resale price when that day comes. I, also, hope it goes well. Replacing the dash is big job.

[sjak92]

Originally Posted by dwjpaypal

Ok so just been down to BMW.

They're going to be replacing the dash and the door sill kick plates.

They did say it was a big job and asked if I wanted to go ahead with it, but I said that as there's a chance it could get worse I'd rather not risk it and as I've seen it and it's directly in my line of sight I won't be able to just leave it.

Hopefully it will go ok!

How long is it going to take them and hopefully youre getting a courtesy car? Thats grounds for rejection to be honest

[dwjpaypal]

Originally Posted by sjak92

How long is it going to take them and hopefully youre getting a courtesy car? Thats grounds for rejection to be honest

Reject the entire car?

Sounds like more trouble than it's worth... the change in insurance documentation alone would be a headache!

I'm going to let them give it a go- if they mess it up then I'll kick up more of a fuss.

Just a shame they don't have a way to repair without complete removal.

Perhaps they can upgrade to a real leather dash rather than sensatec 😂

[Marty in NY]

Originally Posted by dwjpaypal

Reject the entire car?

Sounds like more trouble than it's worth... the change in insurance documentation alone would be a headache!

I'm going to let them give it a go- if they mess it up then I'll kick up more of a fuss.

Just a shame they don't have a way to repair without complete removal.

Perhaps they can upgrade to a real leather dash rather than sensatec 😂

Ugh! I would probably not survive a complete dash replacement. I am actually a little surprised they cannot insert a tiny needle into the bubble and lightly try to fill it with glue, just to see if that works, before going through the hassle of a dash replacement. I mean for me, a dash replacement would be last resort. If they screw up the glueing or it just doesn't work, they can always replace the dash.

I hate rattles and uneven seams and cannot imagine they can get it back to factory tight when done and the potential collateral damage to the rest of your interior is beyond my ability to cope. I would have pressed for a replacement car and done the insurance paperwork.

[AndroidRobot]

Originally Posted by Marty in Bgm

Ugh! I would probably not survive a complete dash replacement. I am actually a little surprised they cannot insert a tiny needle into the bubble and lightly try to fill it with glue, just to see if that works, before going through the hassle of a dash replacement. I mean for me, a dash replacement would be last resort. If they screw up the glueing or it just doesn't work, they can always replace the dash.

I hate rattles and uneven seams and cannot imagine they can get it back to factory tight when done and the potential collateral damage to the rest of your interior is beyond my ability to cope. I would have pressed for a replacement car and done the insurance paperwork.

I had an issue with the dash in my Audi SQ5, a Ft Worth dealer replaced it under warranty. it was the last resort but there were no rattles. they did, however, mess up my instrument panel surrounding trim quite a bit

[robby818]

I imagine that the entire dash will be removed to fix it. Yikes. I don’t know if I would do it.

[maczrool]

Originally Posted by AndroidRobot

I had an issue with the dash in my Audi SQ5, a Ft Worth dealer replaced it under warranty. it was the last resort but there were no rattles. they did, however, mess up my instrument panel surrounding trim quite a bit

Did they fix their damage to the instrument panel?

[dwjpaypal]

Hi all,

Quick update on this.

Collected the repaired car last week. In total it took 2 months to get the part in, and then a further 2 weeks to fix.

It would have only taken 2 days to fix, however it turns out the VIN strip on the dash is not supposed to be transferrable (security I'm assuming), and it broke when they tried to remove from old dash. Unfortunately it was a back order part, so took a while to get in.

All in all, extremely happy with the service, care and attention all members of staff had at Harold Wood (Essex) servicing dept. Car back as good as new, and *touch wood* no rattles yet...!

[sjak92]

Originally Posted by dwjpaypal

Hi all,

Quick update on this.

Collected the repaired car last week. In total it took 2 months to get the part in, and then a further 2 weeks to fix.

It would have only taken 2 days to fix, however it turns out the VIN strip on the dash is not supposed to be transferrable (security I'm assuming), and it broke when they tried to remove from old dash. Unfortunately it was a back order part, so took a while to get in.

All in all, extremely happy with the service, care and attention all members of staff had at Harold Wood (Essex) servicing dept. Car back as good as new, and *touch wood* no rattles yet...!

Good stuff, nice to have met you there by chance!