Week 51 (Update: Most vehicles delayed due to ZPK Parts Shortage)

SCA · 01-19-2019, 06:50 PM

Quote:

Originally Posted by AndroidRobot

His system was no faster than what I would see online

That is rather usual, especially via my experience over that past twenty plus years.

AndroidRobot · 01-19-2019, 06:52 PM

Quote:

Originally Posted by SCA

Quote:

Originally Posted by AndroidRobot

His system was no faster than what I would see online

That is rather usual, especially via my experience over that past twenty plus years.

My car has been an odd ball, he mentioned it looked like someone manually pushed it into production earlier this week. Anything is possible with how bad it's been

SCA · 01-19-2019, 06:58 PM

Quote:

Originally Posted by AndroidRobot

My car has been an odd ball, he mentioned it looked like someone manually pushed it into production earlier this week. Anything is possible with how bad it's been

Yes, you have had it fairly bad. I had a less than desire situation myself in 2017. Long story short, another BMW vehicle had to be built which delayed our delivery by a month.

AndroidRobot · 01-19-2019, 07:19 PM

Quote:

Originally Posted by SCA

Quote:

Originally Posted by AndroidRobot

My car has been an odd ball, he mentioned it looked like someone manually pushed it into production earlier this week. Anything is possible with how bad it's been

Yes, you have had it fairly bad. I had a less than desire situation myself in 2017. Long story short, another BMW vehicle had to be built which delayed our delivery by a month.

No surprise, sorry to hear that either way. I would hope BMW Co l would've fixed their system by now or at least have made some progress. I'm an engineer and could likely do logistics better than how they're doing things. I've had my fair share of gigantic disasters to figure out. Perhaps they're need a 3rd party audit or help. Outside parties can see flaws easier than people who work there and are someone's blind to the real issue

Edit: GM confirmed the car is there. They're leaving it in transport mode and not touching a thing until I go there.

lumpydog · 01-19-2019, 07:34 PM

Quote:

Originally Posted by SCA

Tracking for the BMW consumer has been flawed for a decade if not longer. Real time tracking equals speaking with your CA and having him/her run an inquiry report via DCS.

Bingo. Not much has improved with the online tracker (well, nothing has) since the purchase of my E70 6 years ago.

BMW could put some focus on improving this as it helps drive a better initial impression and experience for their buyers...

And then also improve:

- The phone system: Calling their "Geniuses", I was dropped multiple times, told their systems were down - call back later, placed into a hold that was a dead end/no pickup. All multiple times... multiple.

- The "ConnectedDrive" website: I can't update my payment method or my personal information. If I try to add an email account under services... it fails.. I can't add a new news feed source.. Under Map Update, can someone tell me which map region to select so I can auto update my X5's maps...? The list of regions... they're all cryptic (WTF).

- The Connected App: What a turd that has been. Getting it to actually "connect" (ironic - no?) was an odyssey. Phone calls, resets, reinstalls.

- iDrive 7: CarPlay, Hotspot, Apps and a long list of other buggy shit that are in absolute plain sight - not missed by your beginner-level QA tester.

BMW delivers an absolute top notch hardware experience and then delivers a consistently, across the board, awful software experience. Which is concerning... because future innovations are going to be driven more and more from the latter.

AndroidRobot · 01-19-2019, 08:14 PM

So the car definitely didn't leave SC until sometime after 1037 yesterday. This is from the BMW connected app since the car is registered to my account.

lumpydog · 01-19-2019, 08:22 PM

Quote:

Originally Posted by AndroidRobot

So the car definitely didn't leave SC until sometime after 1037 yesterday. This is from the BMW connected app since the car is registered to my account.

Dealer probably got your paperwork.... "At the Dealership" is triggered when the vehicle is entered into the dealer inventory. Paperwork travels independently of your vehicle...

AndroidRobot · 01-19-2019, 08:23 PM

Quote:

Originally Posted by lumpydog

Quote:

Originally Posted by AndroidRobot

So the car definitely didn't leave SC until sometime after 1037 yesterday. This is from the BMW connected app since the car is registered to my account.

Dealer probably got your paperwork.... At the dealer is triggered when the vehicle is entered into the dealer inventory. Paperwork travels independently of your vehicle...

No, the GM confirmed bit arrived there today and left yesterday we've been in touch with each other about the status since he agreed to a couretsy delivery. It was in SC yesterday by all accounts unless someone's bot giving accurate info but the good doesn't lie

they physically touched the car to confirm

TurtleBoy · 01-19-2019, 08:28 PM

Mine went to the At the Dealership status this morning. Emailed my CA and he said it was not sure to arrive there until Tuesday. Looks like the system, at least in my case, is not accurate.

AndroidRobot · 01-19-2019, 08:29 PM

Quote:

Originally Posted by TurtleBoy

Mine went to the At the Dealership status this morning. Emailed my CA and he said it was not sure to arrive there until Tuesday. Looks like the system, at least in my case, is not accurate.

Don't know what to say because they told me it's there unless someone at the dealer is wrong. I wouldn't be surprised if happened, the GM I'm working with has been trying to fix the mess with people there.

SCA · 01-19-2019, 10:57 PM

Quote:

Originally Posted by AndroidRobot

So the car definitely didn't leave SC until sometime after 1037 yesterday. This is from the BMW connected app since the car is registered to my account.

Surprised it was active. I did the same in May 2017 for PCD and it was not active until 24-36 hours prior to delivery. We already had a Connected account as well.

AndroidRobot · 01-19-2019, 11:54 PM

Quote:

Originally Posted by SCA

Quote:

Originally Posted by AndroidRobot

So the car definitely didn't leave SC until sometime after 1037 yesterday. This is from the BMW connected app since the car is registered to my account.

Surprised it was active. I did the same in May 2017 for PCD and it was not active until 24-36 hours prior to delivery. We already had a Connected account as well.

Me too, it's odd but nice to go through the limited things I can do so far

Hchhuor · 01-22-2019, 10:08 AM

Quote:

Originally Posted by AndroidRobot

Me too, it's odd but nice to go through the limited things I can do so far

How did add the car to bmw connected app? I tried but last step it ask for code which send to the car. My car is on it way to the dealer now.

AndroidRobot · 01-22-2019, 10:51 AM

Quote:

Originally Posted by Hchhuor

Quote:

Originally Posted by AndroidRobot

Me too, it's odd but nice to go through the limited things I can do so far

How did add the car to bmw connected app? I tried but last step it ask for code which send to the car. My car is on it way to the dealer now.

I didn't. it showed up in there automatically since the order was tied to my account from the start

kerz · 01-23-2019, 01:28 AM

Picked up mine tonight. It's brilliant!

iconoclast · 01-26-2019, 10:14 PM

Quote:

Originally Posted by AndroidRobot

Don't know what to say because they told me it's there unless someone at the dealer is wrong. I wouldn't be surprised if happened, the GM I'm working with has been trying to fix the mess with people there.

Any updates? Did you ever take delivery?

AndroidRobot · 01-26-2019, 10:18 PM

Quote:

Originally Posted by iconoclast

Quote:

Originally Posted by AndroidRobot

Don't know what to say because they told me it's there unless someone at the dealer is wrong. I wouldn't be surprised if happened, the GM I'm working with has been trying to fix the mess with people there.

Any updates? Did you ever take delivery?

I did take delivery yesterday, dropped the car off to get PPF, ceramic and tint today. I'll have it back next week.

pictures can be found below

https://g05.bimmerpost.com/forums/sh....php?t=1577174

iconoclast · 01-28-2019, 06:31 PM

Congratulations. I hope this vehicle brings you many miles of smiles and you can put this outlandish ordeal behind you.

bichoo · 01-31-2019, 04:04 PM

Finally my week 51 build is on the lot. Picking up early next week!

AndroidRobot · 01-31-2019, 04:05 PM

Quote:

Originally Posted by bichoo

Finally my week 51 build is on the lot. Picking up early next week!

Congrats!

arciga18 · 01-31-2019, 04:31 PM

Quote:

Originally Posted by bichoo

Finally my week 51 build is on the lot. Picking up early next week!

Oh no. They let it touch the snow with the summer tires.

Lemon lemon lemon .

Jk. Very nice ride .

salfeet84 · 01-31-2019, 07:18 PM

Quote:

Originally Posted by bichoo

Finally my week 51 build is on the lot. Picking up early next week!

You'll love that color!

01-19-2019, 08:14 PM	#358
AndroidRobot Major General 4332 Rep 6,121 Posts Drives: 2022 Porsche Boxster GTS Join Date: Apr 2018 Location: Houston, TX iTrader: (0) Garage List [0.00] 2022 Porsche Boxste ... [0.00]	So the car definitely didn't leave SC until sometime after 1037 yesterday. This is from the BMW connected app since the car is registered to my account. Attached Images __________________ 2022 Porsche Boxster GTS Gentian Blue 2023 Porsche Spyder Python Green (on order) 2022 BMW M3 Comp AWD IOMG/Kyalami Orange (SOLD) 2018 BMW M2 Mineral Grey(SOLD) 2019 BMW X5 50i Carbon Black/Tartufo (SOLD)
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01-19-2019, 08:28 PM	#361
TurtleBoy General 13244 Rep 19,748 Posts Drives: 2019 X5 40i,2021 M340i Join Date: Jan 2019 Location: Colorado iTrader: (0)	Mine went to the At the Dealership status this morning. Emailed my CA and he said it was not sure to arrive there until Tuesday. Looks like the system, at least in my case, is not accurate.
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01-23-2019, 01:28 AM	#367
kerz Enlisted Member 6 Rep 34 Posts Drives: F15 50i Join Date: Aug 2012 Location: CA iTrader: (0)	Picked up mine tonight. It's brilliant!
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01-28-2019, 06:31 PM	#370
iconoclast Self-Deprecating Narcissist 7266 Rep 6,561 Posts Drives: Audi BMW Ferrari LR MB Join Date: Jan 2014 Location: In, Out & Around... iTrader: (1)	Congratulations. I hope this vehicle brings you many miles of smiles and you can put this outlandish ordeal behind you. __________________ http://www.instagram.com/_.iconoclast/
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01-31-2019, 04:04 PM	#371
bichoo Lieutenant 281 Rep 494 Posts Drives: BMW X5 40i M-Sport Join Date: Sep 2012 Location: Ottawa, Canada iTrader: (0)	Finally my week 51 build is on the lot. Picking up early next week! Attached Images __________________ 2019 BMW X5 40i Phytonic Blue/Tartufo 2016 BMW X3 35i M-Sport, Dinantronics (sold) 2012 BMW X3 28i (sold)
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