PSA: How to get an extra $1000 off if you are not a BMWCCA member yet

TurtleBoy · 02-09-2019, 06:46 PM

Quote:

Originally Posted by Xeno

My account has had "approved" status for at least 4 weeks if not longer. I did not record exactly when submitted and first approved but the latter was early January.

You may want to contact them, could be it was lost in the mail.

mnewnam · 02-09-2019, 08:01 PM

Quote:

Originally Posted by Xeno

Do the checks come in non-descript envelopes?

Is there any indication in one's account that the check has been sent?

The return address on mine was BMW NA.

rmorin1249 · 02-09-2019, 08:53 PM

The checks come from BMWNA. All BMWCCA does is verify your membership in the club.

Mark609 · 03-12-2019, 09:02 AM

Check this out. I submitted all the info required the day after we took delivery. Upon checking on my status yesterday with a phone call found out this morning I've been denied in spite of everything being OK. Why? Because I didn't pay $134 membership fee. No where in the process did I get prompted for payment. Accordingly maybe I figured that the fee would come out of the $1,000 rebate.

I got a call back from a rep yesterday saying that there was a glitch but she had taken care of it.

Thank you for your interest in the BMW CCA Membership Reward Program.

We have received your application and your application is pending processing at this time.

Once your application has been processed by BMW CCA your application will be sent to BMW NA for approval and payment.

You can view your rebate status at any time by logging on to our website at www.bmwcca.org. The processing timeframe for rebates is approximately three months.

In order to be eligible for this great benefit you must have a full year of membership immediately preceding the delivery date of your vehicle or you must purchase a three year membership or greater no later than 15 days from the vehicle purchase/lease date.

Thank you,
BMW CCA Staff

No grace is being offered - it's 15 days or else. Am pissed.

I have a call into the BMW ORG executive director.

Any ideas are welcome.

AndroidRobot · 03-12-2019, 09:24 AM

Still approved, no check yet

TurtleBoy · 03-12-2019, 09:29 AM

Quote:

Originally Posted by AndroidRobot

Still approved, no check yet

You should give them a call. I think the check should arrive within a week or so of being in the Approved status.

AndroidRobot · 03-12-2019, 09:34 AM

Quote:

Originally Posted by TurtleBoy

You should give them a call. I think the check should arrive within a week or so of being in the Approved status.

What number is generally used?

TurtleBoy · 03-12-2019, 09:35 AM

Quote:

Originally Posted by AndroidRobot

What number is generally used?

Even though the check would be coming from BMW it probably would be best to talk to BMWCCA and see what they say. 864-250-0022

AndroidRobot · 03-12-2019, 09:43 AM

Quote:

Originally Posted by TurtleBoy

Even though the check would be coming from BMW it probably would be best to talk to BMWCCA and see what they say. 864-250-0022

Called and went to the rebates, no one answered so I'll try again later

lumpydog · 03-12-2019, 10:19 AM

Quote:

Originally Posted by Mark609

Check this out. I submitted all the info required the day after we took delivery. Upon checking on my status yesterday with a phone call found out this morning I've been denied in spite of everything being OK. Why? Because I didn't pay $134 membership fee. No where in the process did I get prompted for payment. Accordingly maybe I figured that the fee would come out of the $1,000 rebate.

I got a call back from a rep yesterday saying that there was a glitch but she had taken care of it.

Thank you for your interest in the BMW CCA Membership Reward Program.

We have received your application and your application is pending processing at this time.

Once your application has been processed by BMW CCA your application will be sent to BMW NA for approval and payment.

You can view your rebate status at any time by logging on to our website at www.bmwcca.org. The processing timeframe for rebates is approximately three months.

In order to be eligible for this great benefit you must have a full year of membership immediately preceding the delivery date of your vehicle or you must purchase a three year membership or greater no later than 15 days from the vehicle purchase/lease date.

Thank you,
BMW CCA Staff

No grace is being offered - it's 15 days or else. Am pissed.

I have a call into the BMW ORG executive director.

Any ideas are welcome.

That's a bummer - this thread and the website seemed pretty clear that you need to have already been a BMWCCA member for a year prior to vehicle purchase or purchase a 3-year membership prior to purchase or within 15 days after purchase... Then apply separately for the rebate. Not sure if you have much recourse - other than appealing to them for exception....

Mark609 · 03-12-2019, 10:30 AM

Quote:

Originally Posted by lumpydog

That's a bummer - this thread and the website seemed pretty clear that you need to have already been a BMWCCA member for a year prior to vehicle purchase or purchase a 3-year membership prior to purchase or within 15 days after purchase... Then apply separately for the rebate. Not sure if you have much recourse - other than appealing to them for exception....

Am appealing to the director. Apparently the app process was not completed even though they received the jpg file reflecting my sale contract and mileage - 3 miles. Something got screwed up. Just lost out on $866 because of their inflexibility. I do remember that during the app process I got stuck to where I had to refresh my browser. Administrator told me yesterday afternoon she had fixed the glitch.

I thought the membership process and rebate app process was one and the same.

TurtleBoy · 03-12-2019, 10:30 AM

Quote:

Originally Posted by lumpydog

That's a bummer - this thread and the website seemed pretty clear that you need to have already been a BMWCCA member for a year prior to vehicle purchase or purchase a 3-year membership prior to purchase or within 15 days after purchase... Then apply separately for the rebate. Not sure if you have much recourse - other than appealing to them for exception....

Don't even respond to him, he is making up the situation to get attention. It will turn out that the Exec Director said he is such a wonderful person that an exception will be made for only him. It is a weird way for him to feel good.

Problem is though, the applications are submitted online and you need to have a membership to access the application. As you mentioned, the membership requirements are clearly mentioned on the site in numerous places. Even if he got his hands on the pdf version (attached) and submitted by mail, the membership requirements are stated there so too bad for him.

Mark609 · 03-12-2019, 11:28 AM

Quote:

Originally Posted by lumpydog

A lot of inconsistent language/direction on the website but I think that untangles it....

It is confusing. Here's the kicker - you must be a club member before you apply for the rebate with the 15 day grace period caveat.

"To help you understand our situation; the Club is not a part of BMW NA. In order to maintain the Membership Rewards Rebate program as a benefit for our members we are obligated to follow the rules laid out by BMW NA."

I don't know who NA is but they're obviously not a part of the Club and neither one seems connected to the other although they're under the same BMW corporate umbrella.

Folks really need to be careful with this. Hopefully you don't have a computer glitch like I did also which got me stuck in a Pending status with an incomplete app, supposedly fixed by an administrator as of yesterday but too late because of another technicality.

dream54ing · 03-12-2019, 12:14 PM

Quote:

Originally Posted by Mark609

It is confusing. Here's the kicker - you must be a club member before you apply for the rebate with the 15 day grace period caveat.

"To help you understand our situation; the Club is not a part of BMW NA. In order to maintain the Membership Rewards Rebate program as a benefit for our members we are obligated to follow the rules laid out by BMW NA."

I don't know who NA is but they're obviously not a part of the Club and neither one seems connected to the other although they're under the same BMW corporate umbrella.

Folks really need to be careful with this. Hopefully you don't have a computer glitch like I did also which got me stuck in a Pending status with an incomplete app, supposedly fixed by an administrator as of yesterday but too late because of another technicality.

Be careful of what? rules sounds pretty straight forward to me. If you know your placing an order, just join the club. why wait?

Mark609 · 03-12-2019, 01:58 PM

Quote:

Originally Posted by dream54ing

Be careful of what? rules sounds pretty straight forward to me. If you know your placing an order, just join the club. why wait?

I tried to, day after we took delivery I went online and tried to do the dirty deed. The application is not complete for whatever reasons. We're still trying to sort it out.

I'm just saying that folks like me would be wise to check their app status out within that 15 day period.

Website has glitches. For example using my VIN neither me or our local service manager can get a software file downloaded to a USB drive on their website and that's after trying 3 different browsers. Gotta be their server.

TurtleBoy · 03-12-2019, 02:07 PM

Quote:

Originally Posted by Mark609

Website has glitches. For example using my VIN neither me or our local service manager can get a software file downloaded to a USB drive on their website and that's after trying 3 different browsers. Gotta be their server.

Just to play along, what type of file were you and your service manager trying to download from the BMWCCA website onto a USB drive?

dream54ing · 03-13-2019, 12:07 PM

Quote:

Originally Posted by Mark609

I tried to, day after we took delivery I went online and tried to do the dirty deed. The application is not complete for whatever reasons. We're still trying to sort it out.

I'm just saying that folks like me would be wise to check their app status out within that 15 day period.

Website has glitches. For example using my VIN neither me or our local service manager can get a software file downloaded to a USB drive on their website and that's after trying 3 different browsers. Gotta be their server.

Instead of warning folks like you, wouldnt it better to encourage these folks to join the club prior to purchasing to avoid your situation.

I know this doesn't help your situation, but like i said, for future buyers, if you know your going to purchase soon or in the near future, just join the club now. this will avoid any mishaps. why wait till the day or after your purchase to join? unless i'm misunderstanding, doesn't hurt to join now right?

If you or anyone who didn't researched about this rebate, which is pretty well known, you need to accept the consequences. Stop complaining about their rules or blaming their website having glitches or what not. Dont expect them to "fix" their website to accommodate your situation.

AndroidRobot · 03-13-2019, 12:41 PM

Spoke with CCA, they said 2 months after getting approved right now. Backlog is about 4000 people with 1 lady doing all of the processing

TurtleBoy · 03-13-2019, 12:44 PM

Quote:

Originally Posted by AndroidRobot

Spoke with CCA, they said 2 months after getting approved right now. Backlog is about 4000 people with 1 lady doing all of the processing

So yours is not Approved? Are you maybe in the Approved by CCA status rather than the Approved status?

AndroidRobot · 03-13-2019, 12:59 PM

Quote:

Originally Posted by TurtleBoy

So yours is not Approved? Are you maybe in the Approved by CCA status rather than the Approved status?

Approved by CCA

TurtleBoy · 03-13-2019, 01:11 PM

Quote:

Originally Posted by AndroidRobot

Approved by CCA

Okay, that makes sense then that you don't have the check. When you said it was Approved I thought you meant in the Approved status which would me the check would be in the mail shortly.

I'm still in the review stage and it will be close to two months. I contacted them yesterday and said all of my stuff looks good but it could take up to three months for them to review. Add in the two months they told you for the BMWNA process and it could be a total of five months to get the check. Guess we can't complain though since it is a $1k.

paul45 · 03-22-2019, 09:06 AM

Took 2 months after submission of application to receive this,

"We are pleased to inform you that your Membership Reward Rebate application has been approved! You may expect to receive your check from BMW North America in 2 - 4 weeks.

Thank you for your continued support of the BMW Car Club of America, and our favorite marque, BMW.

Sincerely,
BMW CCA Staff"

I guess patience is needed for this process to play out!

02-09-2019, 08:53 PM	#113
rmorin1249 Lieutenant Colonel 817 Rep 1,785 Posts Drives: 2019 X5 MSport 40i Join Date: Jan 2019 Location: Hagerstown MD iTrader: (0)	The checks come from BMWNA. All BMWCCA does is verify your membership in the club. __________________ COL(Ret), US Army Hagerstown MD 2019 X5 40i MSport Alpine White/Coffee (my 13th BMW) 2015 Mercedes SL400; 2009 Lexus RX350
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03-12-2019, 09:02 AM	#114
Mark609 Banned 167 Rep 405 Posts Drives: 2019 G05 Xline Join Date: Dec 2018 Location: Central Texas iTrader: (0)	Check this out. I submitted all the info required the day after we took delivery. Upon checking on my status yesterday with a phone call found out this morning I've been denied in spite of everything being OK. Why? Because I didn't pay $134 membership fee. No where in the process did I get prompted for payment. Accordingly maybe I figured that the fee would come out of the $1,000 rebate. I got a call back from a rep yesterday saying that there was a glitch but she had taken care of it. Thank you for your interest in the BMW CCA Membership Reward Program. We have received your application and your application is pending processing at this time. Once your application has been processed by BMW CCA your application will be sent to BMW NA for approval and payment. You can view your rebate status at any time by logging on to our website at www.bmwcca.org. The processing timeframe for rebates is approximately three months. In order to be eligible for this great benefit you must have a full year of membership immediately preceding the delivery date of your vehicle or you must purchase a three year membership or greater no later than 15 days from the vehicle purchase/lease date. Thank you, BMW CCA Staff No grace is being offered - it's 15 days or else. Am pissed. I have a call into the BMW ORG executive director. Any ideas are welcome.
	Appreciate 0 Quote

03-12-2019, 09:24 AM	#115
AndroidRobot Major General 4328 Rep 6,121 Posts Drives: 2022 Porsche Boxster GTS Join Date: Apr 2018 Location: Houston, TX iTrader: (0) Garage List [0.00] 2022 Porsche Boxste ... [0.00]	Still approved, no check yet __________________ 2022 Porsche Boxster GTS Gentian Blue 2023 Porsche Spyder Python Green (on order) 2022 BMW M3 Comp AWD IOMG/Kyalami Orange (SOLD) 2018 BMW M2 Mineral Grey(SOLD) 2019 BMW X5 50i Carbon Black/Tartufo (SOLD)
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03-13-2019, 12:41 PM	#128
AndroidRobot Major General 4328 Rep 6,121 Posts Drives: 2022 Porsche Boxster GTS Join Date: Apr 2018 Location: Houston, TX iTrader: (0) Garage List [0.00] 2022 Porsche Boxste ... [0.00]	Spoke with CCA, they said 2 months after getting approved right now. Backlog is about 4000 people with 1 lady doing all of the processing __________________ 2022 Porsche Boxster GTS Gentian Blue 2023 Porsche Spyder Python Green (on order) 2022 BMW M3 Comp AWD IOMG/Kyalami Orange (SOLD) 2018 BMW M2 Mineral Grey(SOLD) 2019 BMW X5 50i Carbon Black/Tartufo (SOLD)
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03-22-2019, 09:06 AM	#132
paul45 Second Lieutenant 85 Rep 218 Posts Drives: 2019 X5 40i Join Date: Jul 2015 Location: FL, USA iTrader: (0)	Took 2 months after submission of application to receive this, "We are pleased to inform you that your Membership Reward Rebate application has been approved! You may expect to receive your check from BMW North America in 2 - 4 weeks. Thank you for your continued support of the BMW Car Club of America, and our favorite marque, BMW. Sincerely, BMW CCA Staff" I guess patience is needed for this process to play out!
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