X5 Digital Key - Key Card?

AndroidRobot · 01-24-2019, 01:27 PM

Quote:

Originally Posted by kerz

Picked up Tuesday, mine was in a plastic case, taped into the NFC charging pad (I didn't notice at first, and the gap it created between the NFC charger and my phone caused my Pixel 3 to get quite warm, which is what made me look closer).

Wireless charging generates more heat due to reduced efficiency especially through thicker cases. I've used Qi (wireless) charging for years now since Android go it back in 2012. I prefer wireless over wired but it depends on what I'm doing.

MystroX5 · 01-24-2019, 01:36 PM

Quote:

Originally Posted by mnewnam

BMW told me to request a card for my pre-December production X5 from the dealer and they will supply it.

I had my car in for software updates yesterday and they checked but told me they can't order cards individually yet. They told me to keep checking back.

They are wrong. My dealer parts dept could order key cards in mid December. Took my dealer 4 days. Mine has worked flawless since the key card update in early January.

mnewnam · 01-24-2019, 01:38 PM

Quote:

Originally Posted by MystroX5

Quote:

Originally Posted by mnewnam

BMW told me to request a card for my pre-December production X5 from the dealer and they will supply it.

I had my car in for software updates yesterday and they checked but told me they can't order cards individually yet. They told me to keep checking back.

They are wrong. Dealers parts dept could order key cards in mid December. My dealer to get mine in 4 days. Mine has worked flawless since the key card update in early January.

Yeah. I thought I followed up to this. I went back in a couple weeks ago and they ordered me one. It came coded to my VIN and paired immediately. They would not give one for free though. Had to pay for it.

Xeno · 01-24-2019, 02:27 PM

Quote:

Originally Posted by mnewnam

Yeah. I thought I followed up to this. I went back in a couple weeks ago and they ordered me one. It came coded to my VIN and paired immediately. They would not give one for free though. Had to pay for it.

It is likely that I will be charged as well. It did not come with the 12/11/18 delivery. They ordered my card earlier this month in addition to another other key that came in but mine did not. They ordered again and it allegedly will be in this week or early next week.

lumpydog · 01-24-2019, 03:44 PM

Quote:

Originally Posted by mnewnam

Yeah. I thought I followed up to this. I went back in a couple weeks ago and they ordered me one. It came coded to my VIN and paired immediately. They would not give one for free though. Had to pay for it.

My dealer is still feeding me the line that they are having problems ordering - specifically around coding to my VIN. And - they are charging me for it... Ordered 3 weeks ago. Good times.

MystroX5 · 01-24-2019, 03:51 PM

Quote:

Originally Posted by lumpydog

My dealer is still feeding me the line that they are having problems ordering - specifically around coding to my VIN. And - they are charging me for it... Ordered 3 weeks ago. Good times.

I am getting the feeling a lot of issues on the forum are not car related but rather dealer related. How can one tiny dealer in central Pa know how to do this. My 50i was the second new X5 sold so they are not a high volume dealer with 30 G05 X5’s sold so far and they managed it.

Perhaps it is a lack of dealers making a genuine effort for customer service?

.

mnewnam · 01-24-2019, 04:08 PM

Quote:

Originally Posted by lumpydog

Quote:

Originally Posted by mnewnam

Yeah. I thought I followed up to this. I went back in a couple weeks ago and they ordered me one. It came coded to my VIN and paired immediately. They would not give one for free though. Had to pay for it.

My dealer is still feeding me the line that they are having problems ordering - specifically around coding to my VIN. And - they are charging me for it... Ordered 3 weeks ago. Good times.

Dang... I was the first person at my dealership to request it. They called BMW to enter the part into their system, find out the procedure to order, and order it for my VIN after I produced a bill of sale (CA printed it for me). I think I was there for 30 mins sipping coffee while they figured it out. I had the card in 2 days in an envelope with my VIN on it.

PhatBoyG · 01-25-2019, 07:51 AM

Quote:

Originally Posted by mynewx5

I thought these cards were VIN specific? I didn't think you could take one lying around in a drawer somewhere and program it to any X5.

They are VIN specific, and must be coded by BMW to your vehicle before the card can be delivered to a customer. And I understand that it isn't a perfect process yet, still very new technology.

bimmerstyler · 01-25-2019, 04:44 PM

Quote:

Originally Posted by PhatBoyG

Quote:

Originally Posted by mynewx5

I thought these cards were VIN specific? I didn't think you could take one lying around in a drawer somewhere and program it to any X5.

They are VIN specific, and must be coded by BMW to your vehicle before the card can be delivered to a customer. And I understand that it isn't a perfect process yet, still very new technology.

I'll let everyone know how my service visit goes to reset that system and get the card working next week.

Xeno · 01-25-2019, 06:22 PM

I got a text from dealer IT guy saying 10K digital key cards are having issues and mine is among them. Originally scheduled for delivery today, there is no promise of when the key will appear.

salfeet84 · 01-25-2019, 07:05 PM

Quote:

Originally Posted by Xeno

I got a text from dealer IT guy saying 10K digital key cards are having issues and mine is among them. Originally scheduled for delivery today, there is no promise of when the key will appear.

I ordered a key almost 2 weeks ago, dealer is silent..i keep txting and he keeps saying it's in transit...

bimmerstyler · 01-31-2019, 04:33 PM

Anyone have a car that was a 11/2018 production that didn't come with a key card that had a successful purchase of a key card?

My dealership just found out that my car even though it was delivered 12/15/2018, the production was a November 2018 run. Therefore the reason it didn't come with a card. They're putting the order for the card through now. There is some documentation that said that some cars' key card readers weren't activated in the 11/2018 run.

Just curious about any of you that also got a card ordered after the fact.

bimmerstyler · 01-31-2019, 04:35 PM

Quote:

Originally Posted by mnewnam

Quote:

Originally Posted by lumpydog

Quote:

Originally Posted by mnewnam

Yeah. I thought I followed up to this. I went back in a couple weeks ago and they ordered me one. It came coded to my VIN and paired immediately. They would not give one for free though. Had to pay for it.

My dealer is still feeding me the line that they are having problems ordering - specifically around coding to my VIN. And - they are charging me for it... Ordered 3 weeks ago. Good times.

Dang... I was the first person at my dealership to request it. They called BMW to enter the part into their system, find out the procedure to order, and order it for my VIN after I produced a bill of sale (CA printed it for me). I think I was there for 30 mins sipping coffee while they figured it out. I had the card in 2 days in an envelope with my VIN on it.

Yours is working great since receiving it.

mnewnam · 01-31-2019, 04:36 PM

Quote:

Originally Posted by bimmerstyler

Anyone have a car that was a 11/2018 production that didn't come with a key card that had a successful purchase of a key card?

My dealership just found out that my car even though it was delivered 12/15/2018, the production was a November 2018 run. Therefore the reason it didn't come with a card. They're putting the order for the card through now. There is some documentation that said that some cars' key card readers weren't activated in the 11/2018 run.

Just curious about any of you that also got a card ordered after the fact.

Mine was 11/2018 production and I did order it from the dealer a few weeks ago. Came in a few days after I ordered it.

rmorin1249 · 01-31-2019, 05:59 PM

I'll pass on this. Don't see how this is any better than using the Fob. I have too much technology to add another gadget.

TurtleBoy · 01-31-2019, 06:58 PM

Quote:

Originally Posted by rmorin1249

I'll pass on this. Don't see how this is any better than using the Fob. I have too much technology to add another gadget.

Try going swimming with the fob in your pocket.

I programmed mine but don't know when I would actually use it. Just tested it out to make sure it works. I don't have any keys on my fob so don't mind giving it to a valet, service, etc., if I did I may just give the key card.

AndroidRobot · 01-31-2019, 07:07 PM

Did the digital (phone key) and card require dealer set up? I don't think either of mine work

I tried using both and to unlock the car and nothing happen when I tapped the driver's side handle

salfeet84 · 01-31-2019, 07:10 PM

Quote:

Originally Posted by bimmerstyler

Anyone have a car that was a 11/2018 production that didn't come with a key card that had a successful purchase of a key card?

My dealership just found out that my car even though it was delivered 12/15/2018, the production was a November 2018 run. Therefore the reason it didn't come with a card. They're putting the order for the card through now. There is some documentation that said that some cars' key card readers weren't activated in the 11/2018 run.

Just curious about any of you that also got a card ordered after the fact.

Mine was 11/2018 as well, picked up the keycard yesterday...works like a charm...he did mention to me that there is a possibility it might not work so not sure what that's about...might be what you're referring to as the card reader not activates

Xeno · 01-31-2019, 08:46 PM

Quote:

Originally Posted by salfeet84

Quote:

Originally Posted by Xeno

I got a text from dealer IT guy saying 10K digital key cards are having issues and mine is among them. Originally scheduled for delivery today, there is no promise of when the key will appear.

I ordered a key almost 2 weeks ago, dealer is silent..i keep txting and he keeps saying it's in transit...

Two posts earlier I told about ongoing issue with mine.

TurtleBoy · 01-31-2019, 09:00 PM

Quote:

Originally Posted by AndroidRobot

Did the digital (phone key) and card require dealer set up? I don't think either of mine work

I tried using both and to unlock the car and nothing happen when I tapped the driver's side handle

It needs to be set up. My dealer didn't do it so I did. After it was set up then I also associated it with my profile.

This should be how to activate it.

AndroidRobot · 01-31-2019, 09:15 PM

Quote:

Originally Posted by TurtleBoy

Quote:

Originally Posted by AndroidRobot

Did the digital (phone key) and card require dealer set up? I don't think either of mine work

I tried using both and to unlock the car and nothing happen when I tapped the driver's side handle

It needs to be set up. My dealer didn't do it so I did. After it was set up then I also associated it with my profile.

This should be how to activate it.

If I recall correctly it showed up in there. My phone (S9+) didn't unlock the car via NFC either. I'll see to spend more time with the car and see if something isn't enabled. I appreciate the post

MystroX5 · 01-31-2019, 09:20 PM

My key card works great but no phone has yet to be programmed. I understand there is a programming issue between BMW and Samsung. I have tried to program my Note 8 and a program error comes up. You need a working key card (which I have) sitting in the tray, then set the phone on top of the key card and activate programming via iDrive.

01-25-2019, 06:22 PM	#54
Xeno Major 313 Rep 1,448 Posts Drives: 2019 X5 M Sport 5.0i Join Date: Nov 2011 Location: USA iTrader: (0)	I got a text from dealer IT guy saying 10K digital key cards are having issues and mine is among them. Originally scheduled for delivery today, there is no promise of when the key will appear. __________________ 2019 BMW X5 xDrive 50i M Sport: ZD8/ZLS/ZMP/ZP2/ZPK/ZPX/337/ZX7/2NH 2015 BMW X5 xDrive 50i/XL/CW/DA+/EP/LP/FVS retired; 2008 X5 4.8i; 2012 X5 5.0i retired, 2004 X5 4.4i retired R360c + EL, V1G2 + V1Driver, Uniden R8
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01-31-2019, 04:33 PM	#56
bimmerstyler Private First Class 47 Rep 154 Posts Drives: 2019 X5 G05 Join Date: Dec 2018 Location: South Carolina iTrader: (0) Garage List 2021 BMW X7 M 50i [0.00]	Anyone have a car that was a 11/2018 production that didn't come with a key card that had a successful purchase of a key card? My dealership just found out that my car even though it was delivered 12/15/2018, the production was a November 2018 run. Therefore the reason it didn't come with a card. They're putting the order for the card through now. There is some documentation that said that some cars' key card readers weren't activated in the 11/2018 run. Just curious about any of you that also got a card ordered after the fact. __________________ 2019 X5 M Sport G05 Phytonic Blue
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01-31-2019, 05:59 PM	#59
rmorin1249 Lieutenant Colonel 817 Rep 1,785 Posts Drives: 2019 X5 MSport 40i Join Date: Jan 2019 Location: Hagerstown MD iTrader: (0)	I'll pass on this. Don't see how this is any better than using the Fob. I have too much technology to add another gadget. __________________ COL(Ret), US Army Hagerstown MD 2019 X5 40i MSport Alpine White/Coffee (my 13th BMW) 2015 Mercedes SL400; 2009 Lexus RX350
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01-31-2019, 07:07 PM	#61
AndroidRobot Major General 4328 Rep 6,121 Posts Drives: 2022 Porsche Boxster GTS Join Date: Apr 2018 Location: Houston, TX iTrader: (0) Garage List [0.00] 2022 Porsche Boxste ... [0.00]	Did the digital (phone key) and card require dealer set up? I don't think either of mine work I tried using both and to unlock the car and nothing happen when I tapped the driver's side handle __________________ 2022 Porsche Boxster GTS Gentian Blue 2023 Porsche Spyder Python Green (on order) 2022 BMW M3 Comp AWD IOMG/Kyalami Orange (SOLD) 2018 BMW M2 Mineral Grey(SOLD) 2019 BMW X5 50i Carbon Black/Tartufo (SOLD)
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01-31-2019, 09:20 PM	#66
MystroX5 Major General 6290 Rep 5,322 Posts Drives: 2020 X7 M50i/ 911 Join Date: Dec 2018 Location: Central Pa. iTrader: (0)	My key card works great but no phone has yet to be programmed. I understand there is a programming issue between BMW and Samsung. I have tried to program my Note 8 and a program error comes up. You need a working key card (which I have) sitting in the tray, then set the phone on top of the key card and activate programming via iDrive.
	Appreciate 0 Quote