02-02-2020, 10:08 AM | #23 |
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Bought my x5 car brand new back in September this year with surround cameras fitted. Had the idrive updated with the nov 2019 software.
Just spoke with bmw Uk connected services and have been informed that this requires specific hardware and is not a software update and is not available on my car. Think I am being fob off !! |
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02-02-2020, 06:09 PM | #25 | |
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Log into your Connect Drive account online, and see if Driving Recorder is available for your car. They match up your car (I'm guessing by VIN and therefore the options your car has) to the features and functionality available which are software and hardware dependent. I was trolling through my Connected Drive account in early Jan this year, and found Driving Recorder - "Available to purchase for your car". If you cant see Driving Recorder in your CD then two things: * Either it's not available in your country, or * You car doesn't have the options (and hardware) to support it. |
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02-02-2020, 06:21 PM | #26 |
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Huh? really? If I choose the Exec pkg, I get the Drive Recorder hardware. However, if I want to use it remotely, ...I can't? Does this mean that Drive Recorder works locally within the car but I can't invoke it or watch it remotely? Or does it mean something else? Can you elaborate pls? Thanks.
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02-02-2020, 06:27 PM | #27 | |
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I meant that it isn't available on ConnectedDrive USA yet as an add-on for owners who didn't option Executive Package with Drive Recorder but have the hardware. It's available in limited European markets via ConnectedDrive. See post: https://g05.bimmerpost.com/forums/sh...7&postcount=21
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02-02-2020, 06:35 PM | #28 | |
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02-03-2020, 03:15 AM | #29 | |
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02-03-2020, 03:17 AM | #30 | |
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Do you have an account on the connected website? And is the app listed there as a purchase option? Call the connected website helpdesk. In my opinion they are much more helpful than my local BMW concession. |
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02-03-2020, 03:20 AM | #31 |
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What I have been told, twice now, is that for a MY19 car with full cameras, DR will not be possible as it has a separate hard drive.This is what they said:
I’ve spoken to a senior member of our BMW ConnectedDrive team. They’ve advised me your car doesn’t have a drive recorder as it was manufactured before July 2019. |
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02-03-2020, 08:08 AM | #33 | |
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02-03-2020, 09:39 AM | #34 |
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02-03-2020, 09:46 AM | #35 |
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The information available on these forums is better than what my dealership knows...the service advisors are often clueless when it comes to being able to provide accurate answers to my questions. They mostly guess or go off hearsay. I am talking about you, Beverly Hills BMW and New Century BMW.
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02-03-2020, 10:18 AM | #36 |
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If you have a pre July2019, they have officially told me it is not available as there is a separate Hard drive for the DR. I have to believe that unless someone on here can disprove this.
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02-03-2020, 11:27 AM | #37 |
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Crazy...if that's the case, I'll be disappointed in BMW. They are making it very hard to stay loyal to the brand. I'll be honest...when I was with Ford, I never had these key upgrades on the model until there was a refresh. I keep getting tempted by the Raptor, and stuff like this is what makes that more enticing!
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02-03-2020, 01:38 PM | #38 |
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02-03-2020, 02:09 PM | #39 | |
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02-03-2020, 02:18 PM | #40 | |
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So I dont think this pre-July 2019 is the case guys. |
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02-03-2020, 02:28 PM | #41 |
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02-04-2020, 03:51 AM | #42 |
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02-04-2020, 12:35 PM | #43 |
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