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      05-23-2019, 09:40 PM   #1
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First software update deactivated my remote start!

Got my X5 back from service last night. Discovered today that my remote start no longer works. Triple-tapping the lock button on both keyfobs fails to start the vehicle.

I can’t recall whether there was an option on the Connected app, but it’s gone if it was there.
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      05-23-2019, 09:47 PM   #2
russelldav
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Quote:
Originally Posted by lights View Post
Got my X5 back from service last night. Discovered today that my remote start no longer works. Triple-tapping the lock button on both keyfobs fails to start the vehicle.

I can’t recall whether there was an option on the Connected app, but it’s gone if it was there.
Is the option to start the engine still checked in iDrive under the climate menu? It's likely you received a software update and it has reset some settings.
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      05-23-2019, 11:55 PM   #3
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I think you might need to go under Settings, general, data privacy and recheck Agree and activate all. Then go back and make sure remote start is enabled under climate control
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      05-24-2019, 07:33 AM   #4
jasrboyd
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Samething happened to me updating to .37 lost remote start from fob and app. If I recall correctly signed out and then signed back in in the X5.
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      05-24-2019, 10:41 AM   #5
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I did the agree and activate all. But there’s no setting for remote start in climate control.

I’m not sure how to sign out and in. Do I have to remove the profile? Will I permanently lose all my settings if I do that?
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      05-24-2019, 11:06 AM   #6
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Quote:
Originally Posted by lights View Post
I did the agree and activate all. But there’s no setting for remote start in climate control.

I’m not sure how to sign out and in. Do I have to remove the profile? Will I permanently lose all my settings if I do that?
Yes there is a setting for Engine Remote Start on Climate control under Preconditioning/Ventilation which is disabled by default.

Check this video: https://jaypichardo.com/2018/10/16/h...-remote-start/
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      05-24-2019, 11:12 AM   #7
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Got it! Thanks all!
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      09-14-2019, 04:27 PM   #8
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Quote:
Originally Posted by lights View Post
Got my X5 back from service last night. Discovered today that my remote start no longer works. Triple-tapping the lock button on both keyfobs fails to start the vehicle.

I can’t recall whether there was an option on the Connected app, but it’s gone if it was there.
I had the same thing today having got my car back yesterday, in Texas it’s a must have facility. Thanks to all the responses I found the menu and re enabled the checkbox and now I am all set.
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