05-05-2020, 06:46 AM | #45 |
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Sounds like BMW of Sarasota in Florida. They sell you the car and once you take delivery that is the end of the relationship. I reported a problem with water spotting and etching on my paint. Emailed the GM 4 times and finally got a response. Bottom line is they won't take care of the problem. Now I am contacting my credit card company and disputing part of my down payment, the cost to have the paint corrected by a detailer. Not only that the survey that I submit will be negative. Doesn't seem that they care about surveys or the client after delivery.
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05-05-2020, 07:06 AM | #46 |
Major General
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In my experience, these dealers in large cities generally don’t care simply because they know they will always have enough customers just because of the demographics. The larger the city, the less important you become as a consumer.
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05-05-2020, 12:19 PM | #47 |
JoseSportM
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Go to google, open the page of this dealer and give it 1 star and report this issue. Usually helps a little here in Europe. If all costumers do that then this could help others to avoid this shit dealers.
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05-05-2020, 10:53 PM | #49 |
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It's also important to scrutinize the car before take delivery. I was focused on test drive, just walk around the car, didn't step down to see all the details....
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05-05-2020, 11:08 PM | #50 | |
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Quote:
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05-07-2020, 02:09 AM | #51 | ||
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Quote:
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05-07-2020, 02:36 AM | #52 |
Colonel
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What am I missing here? Isn't paint warrantied for several years regardless?
I've never heard of a paint issue on a new car....or at least not in my 22 years of driving.
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05-21-2020, 10:47 AM | #53 |
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It's poor repainted work done by the dealer, so it's not under warranty... my local dealer told me I have to bring the car back to the dealer I purchased the car at...
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