[aussieintexas]

Originally Posted by IftiBashir

TBH this is what I have done as well now. My car is working as it should, happy to keep it that way until I really need to update!

How do you block updates?

[Cityman]

My 2024 x5 m60i shows software version 11/2023.42 and says “up to date.” I wonder why it is showing up to date. Also, there is a way to turn off automatic software downloads. I just turned mine off so I can control when it updates to ensure enough time has passed and the bugs are hopefully worked out.

[six]

Originally Posted by TurtleBoy

They have started direct to vehicle downloads once again. For the 11/2023 OTA it first showed up in the vehicle and then I got a notice on the app. Seems to be random as to how it is delivered as some do not download directly to the vehicle.

I wonder if it somehow assesses how good (fast/stable) your mobile service is in your location and decided to try OTA or not from there. I guess there are still many places where mobile service is so patchy it would be very painful to try to download over a gig of data for an update.

[carfan36]

Originally Posted by nZtiZia

few folks in the US have just upgraded to 11/2023.73. I’m trying to ascertain two things:
1) are they pre-LCI or LCI
2) any issues with ConnectedDrive services or remote MyBMW app commands

Mine is an LCI. Have so far not faced any issues.

[TurtleBoy]

Originally Posted by six

I wonder if it somehow assesses how good (fast/stable) your mobile service is in your location and decided to try OTA or not from there. I guess there are still many places where mobile service is so patchy it would be very painful to try to download over a gig of data for an update.

I wouldn't give them that much credit.

[nZtiZia]

Originally Posted by aussieintexas

How do you block updates?

you can’t block it per se (or maybe you can if you cease communication between the server and vehicle through the Data Privacy settings). for the 45e, one can go into the app and control how it’s downloaded (automatically or not, wifi or mobile).

just ignore the notification to upgrade. over time, it will (should) disappear

[TurtleBoy]

Originally Posted by Cityman

My 2024 x5 m60i shows software version 11/2023.42 and says “up to date.” I wonder why it is showing up to date.

Checking for an update does nothing since BMW doesn't support updates on demands. Once BMWNA chooses your vehicle to receive an update then it will be sent to the vehicle and/or phone.

[nZtiZia]

Originally Posted by Heavyd

Is it a backend problem then? Problems with European or country related servers?

The update succeeded on my 50e, it gave no errors, the new traffic light now shows up in my HUD. But it seems there is totally no connection with BMW.

The myBMW app is still in a state prior to the OTA update, I can't use connected services in the car, clock is still on winter hour, no ambient air cartridges still stay at 100%, ...

BMW genius told me US updates are from the US, ours from Munich. He thought they could be a bit different. Does BMW have one global 11/2023.73 software file or do they have several 11/20123.73 files, one for the US market, one for the European market, one for Asia, ... or even per country?
Even if it's one file there can be a bug in the elsif market = 'BE' then...

I don’t know why there would be a market difference of the ‘same’ 11/2023.73 upgrade file (not saying there isn't), but so far US vehicles have not experienced ConnectedDrive issues afterwards.

and I think it’s safe to rule out if the bug you’re experiencing over there is pre-LCI versus LCI issue as it appears only LCI vehicles are getting this version pushed out to them.

quite the quandary indeed…

[MadMaxed]

Originally Posted by nZtiZia

apps can disappear after an update. totally normal. Update apps and services as well as perform a telematics reboot to get them back. if they don’t come back, then can blame this specific OTA version

Tried it a few times and it didn't help.
I am blaming the OTA update now

[rmorin1249]

Originally Posted by nZtiZia

you can’t block it per se (or maybe you can if you cease communication between the server and vehicle through the Data Privacy settings). for the 45e, one can go into the app and control how it’s downloaded (automatically or not, wifi or mobile).

just ignore the notification to upgrade. over time, it will (should) disappear

That's exactly what I'm doing. Don't upload. Won't install. I've done it 5 times.

[oh-robot-nyc]

I’m in the U.S. and my 2024 X5 50e just updated to 11/2023.73 and no problems so far. Connected Drive and the app works just fine as well. Just adding my data point.

[Faisal]

I did the update, then factory reset - found no bmw id icon in car to sign in, all services like apple car play were gone. Any idea what todo?

[13 NF]

Firstly let the car shut down first. (30 mins)

FAISAL I just wonder when doing these updates that everything needs to be updated inc phone!

I did a hard reboot, so that holding the on/off button on the dash down and keep it down for at least 70 seconds maybe longer, the screen will go blank and come back on at least 3 times, once done allow the car to shut down 30 mins or so.

Then try it again

I had awful issues but now with these updates I make sure everything is updated and then do them, my car is really stable now.

Good luck

[Faisal]

Thanks, I will give a try

[Heavyd]

Called BMW for an update on this issue and they say they still haven't heard anything from Germany about a fix for these "serious" problems. Germany is working on it...
I find this so strange reading that 11/2023.73 works for other people in other countries.

They even advised me to get 03/2024 at the dealer.

[BMPHIL]

Originally Posted by Heavyd

Called BMW for an update on this issue and they say they still haven't heard anything from Germany about a fix for these "serious" problems. Germany is working on it...
I find this so strange reading that 11/2023.73 works for other people in other countries.

They even advised me to get 03/2024 at the dealer.

I would get 03/2024 as it seems to contain updates that work.

[nZtiZia]

Originally Posted by BMPHIL

I would get 03/2024 as it seems to contain updates that work.

your dealerships shouldn’t give you any pushback to update because I would argue it’s a [connected] service related problem with the vehicle

[Heavyd]

Originally Posted by nZtiZia

your dealerships shouldn’t give you any pushback to update because I would argue it’s a [connected] service related problem with the vehicle

I have an appointment for an update.
But it's all so weird. Serious problem, phones ringing off the hook, Germany is working on it, ... But at the same time I read people have no problem with this update.

Today I got a mail from BMW marketing and a message in the BMW app to buy some connected drive services... (traffic camera)

[MadMaxed]

Originally Posted by MadMaxed

I updated my 50e to the said OTA version few days ago.
Every went smoothly.
Today I noticed that Drive-Recorder and Ambiance Air App and settings are missing and are no where to be found.

Even when I use the search setting feature, it yields no results.

they really messed up something in this update lol

All right. I have an update for you all.
Yesterday morning (Sunday) when got into the car, I saw a notification saying "New update has been installed" and I was like, I didn't install anything.

I checked and to my surprise, all the missing App were back.
I went away from the car and checked the App and it was connected to the car again (via remote services)

The Best Part is:
Ambient Air was working back again LOL
I could finally smell the additional package (that I didn't wanted) but had to pay for

[MadMaxed]

Did they push a fix OTA to the car directly?
Do they have that capability?
Its kind of scary if they do...

[nZtiZia]

Originally Posted by MadMaxed

All right. I have an update for you all.
Yesterday morning (Sunday) when got into the car, I saw a notification saying "New update has been installed" and I was like, I didn't install anything.

I checked and to my surprise, all the missing App were back.
I went away from the car and checked the App and it was connected to the car again (via remote services)

The Best Part is:
Ambient Air was working back again LOL
I could finally smell the additional package (that I didn't wanted) but had to pay for

Originally Posted by MadMaxed

Did they push a fix OTA to the car directly?
Do they have that capability?
Its kind of scary if they do...

no, i-level/i-Step/iDrive software never installs automatically. apps and services, maps, and data privacy update automatically

[Heavyd]

Since yesterday evening suddenly everything seems to work again. Even though the same day BMW told me they had no timeline for a fix and they advised me to get 03/2024 at the dealer. Which I will do