BMW X5
BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read

Post Reply
 
Thread Tools Search this Thread
      01-31-2019, 08:14 AM   #1
ecor1
New Member
United_States
6
Rep
15
Posts

Drives: 2019 X5 40i, Phytonic Blue
Join Date: Jan 2019
Location: Pennsylvania

iTrader: (0)

Lightbulb 2 Connected Drive Logins on 1 Car

Is it possible to add the same VIN# to 2 different Connected Drive logins? Standard scenario... want 1 login for me, 1 for my wife.

I know I can log her in using my login/password but she'd like her own driver profile in iDrive and it seems you need to have another login for that to work properly. I've read the BMW Connected Drive FAQ () but the answer on this is still not 100% clear.. searched forums, doesn't seem like anyone posts a definitive answer or process on this either. Some folks seemed to just do it and it worked, other said it removed the car from their account when they added to another.. others said you need to modify the ESA to add the second Connect Drive account

I know I can just do it and see what happens.. but... everything with Connected Drive and the app is actually working beautifully right now and I'd prefer not to screw it up!!

So has anyone done it? If so, can you please share your steps?
Appreciate 0
      01-31-2019, 08:27 AM   #2
TK421BMW
First Lieutenant
88
Rep
314
Posts

Drives: BMW 328, X5, Z4
Join Date: Jul 2018
Location: Minnesota

iTrader: (0)

Yes you can. Create another connected drive account online and link to your Vin. You'll need to authorize it on the car later. Then under profiles go to add and use the credentials from the new account you setup. Note, radio presets are based on the key not the profile. So whomever's key was last to lock/unlock etc will be what radio presets and a couple other things will be regardless of what profile you pic. That had me wasting some time before talking to the "Genius".
__________________
____________________
Current:
2019 g05 X5 xDrive40i
2020 f30 440 xDrive Convertible
2004 e85 Z4 3.0
Appreciate 2
wrickem1460.00

      01-31-2019, 01:22 PM   #3
2019x5User
Lieutenant
No_Country
101
Rep
476
Posts

Drives: bwm x5
Join Date: Nov 2018
Location: CA

iTrader: (0)

Isn't connected login linked to the driver profile?
Appreciate 0
      01-31-2019, 01:54 PM   #4
TK421BMW
First Lieutenant
88
Rep
314
Posts

Drives: BMW 328, X5, Z4
Join Date: Jul 2018
Location: Minnesota

iTrader: (0)

Yes, so two Connect logins = 2 Profiles. Isn't that what you want?
__________________
____________________
Current:
2019 g05 X5 xDrive40i
2020 f30 440 xDrive Convertible
2004 e85 Z4 3.0
Appreciate 0
      01-31-2019, 03:25 PM   #5
2019x5User
Lieutenant
No_Country
101
Rep
476
Posts

Drives: bwm x5
Join Date: Nov 2018
Location: CA

iTrader: (0)

For my case , my profile logined, but it asks me re-enter user/pwd for connected every time I started car.
Guess another bug to be added to the countless list
Appreciate 0
      01-31-2019, 03:51 PM   #6
Hchhuor
First Lieutenant
United_States
85
Rep
301
Posts

Drives: 2016 LX570
Join Date: Dec 2018
Location: Texas

iTrader: (0)

Quote:
Originally Posted by ecor1 View Post
Is it possible to add the same VIN# to 2 different Connected Drive logins? Standard scenario... want 1 login for me, 1 for my wife.

I know I can log her in using my login/password but she'd like her own driver profile in iDrive and it seems you need to have another login for that to work properly. I've read the BMW Connected Drive FAQ () but the answer on this is still not 100% clear.. searched forums, doesn't seem like anyone posts a definitive answer or process on this either. Some folks seemed to just do it and it worked, other said it removed the car from their account when they added to another.. others said you need to modify the ESA to add the second Connect Drive account

I know I can just do it and see what happens.. but... everything with Connected Drive and the app is actually working beautifully right now and I'd prefer not to screw it up!!

So has anyone done it? If so, can you please share your steps?
I got it done same day I pick up the car. My wife has her own log in different then me. CA send her an email, all she did was sign up with bmw connected app and car show up automatically. Then she log in and link her key to her profile.
Appreciate 0
      01-31-2019, 04:00 PM   #7
Hchhuor
First Lieutenant
United_States
85
Rep
301
Posts

Drives: 2016 LX570
Join Date: Dec 2018
Location: Texas

iTrader: (0)

Quote:
Originally Posted by 2019x5User View Post
For my case , my profile logined, but it asks me re-enter user/pwd for connected every time I started car.
Guess another bug to be added to the countless list
This happen to me this morning when I unlocked the car with my key card and did not put the card in the wireless charger and car detect my wife key in the car. If I did put my key card in the charge my profile should show up instead of guest. When you select your profile and the car detect your key there not needy to enter user/password.
Appreciate 0
      01-31-2019, 07:20 PM   #8
ecor1
New Member
United_States
6
Rep
15
Posts

Drives: 2019 X5 40i, Phytonic Blue
Join Date: Jan 2019
Location: Pennsylvania

iTrader: (0)

Quote:
Originally Posted by TK421BMW View Post
Yes you can. Create another connected drive account online and link to your Vin. You'll need to authorize it on the car later. Then under profiles go to add and use the credentials from the new account you setup. Note, radio presets are based on the key not the profile. So whomever's key was last to lock/unlock etc will be what radio presets and a couple other things will be regardless of what profile you pic. That had me wasting some time before talking to the "Genius".
Created connected drive account for wife, added VIN online - it says to enter the code sent to the vehicle - no code is ever sent to the vehicle... cannot confirm car. Car appears in Connected Drive app (iPhone) but also asks for code sent to the car - tried resending, not getting the code.
Appreciate 0
      01-31-2019, 07:44 PM   #9
roadkillrob
Major General
United_States
727
Rep
5,375
Posts

Drives: 08 335i,19 X5 35i,14 C63 AMG
Join Date: Jul 2007
Location: Boston

iTrader: (15)

Quote:
Originally Posted by ecor1 View Post
Created connected drive account for wife, added VIN online - it says to enter the code sent to the vehicle - no code is ever sent to the vehicle... cannot confirm car. Car appears in Connected Drive app (iPhone) but also asks for code sent to the car - tried resending, not getting the code.
If you get the code issue then it isn't activate correctly, in my case that happened for about a day until they put through the paperwork at the dealer to activate the account and then it doesn't care about any code, just works.
__________________
2019 X540i Phytonic Blue M-Sport
2008 E93 335i FBO
2014 Mercedes C63 507 Edition
Appreciate 0
      01-31-2019, 07:49 PM   #10
ecor1
New Member
United_States
6
Rep
15
Posts

Drives: 2019 X5 40i, Phytonic Blue
Join Date: Jan 2019
Location: Pennsylvania

iTrader: (0)

Quote:
Originally Posted by roadkillrob View Post
If you get the code issue then it isn't activate correctly, in my case that happened for about a day until they put through the paperwork at the dealer to activate the account and then it doesn't care about any code, just works.

The car appears in my Connected Drive (app and website) and all connectivity and functionality is working for me. Itís just when I add the VIN to my wifeís account, it asks for the code..
Appreciate 0
      01-31-2019, 10:04 PM   #11
X54TH
Member
X54TH's Avatar
Canada
680
Rep
1,813
Posts

Drives: 2019 X5 40i M Sport
Join Date: Feb 2011
Location: GTA

iTrader: (0)

Garage List
I have 3 cars on Connected Drive and all 3 cars are on 4 phones.
__________________
2019 X5 Alpine White M-Sport
Software Version 11/2019.70
2018 M2 Alpine White
2017 230 Alpine white
Appreciate 0
      01-31-2019, 10:13 PM   #12
ecor1
New Member
United_States
6
Rep
15
Posts

Drives: 2019 X5 40i, Phytonic Blue
Join Date: Jan 2019
Location: Pennsylvania

iTrader: (0)

Quote:
Originally Posted by X54TH View Post
I have 3 cars on Connected Drive and all 3 cars are on 4 phones.
Same Connected Drive (email address) login on all devices, or all different? Did you have to input verification codes received on the car to confirm?
Appreciate 0
      01-31-2019, 10:21 PM   #13
X54TH
Member
X54TH's Avatar
Canada
680
Rep
1,813
Posts

Drives: 2019 X5 40i M Sport
Join Date: Feb 2011
Location: GTA

iTrader: (0)

Garage List
Quote:
Originally Posted by ecor1 View Post
Quote:
Originally Posted by X54TH View Post
I have 3 cars on Connected Drive and all 3 cars are on 4 phones.
Same Connected Drive (email address) login on all devices, or all different? Did you have to input verification codes received on the car to confirm?
Yes, I just checked and 1 email (my Connected Drive) and added all 3 cars. It's good for me because I can locate my family.
__________________
2019 X5 Alpine White M-Sport
Software Version 11/2019.70
2018 M2 Alpine White
2017 230 Alpine white
Appreciate 0
      01-31-2019, 10:59 PM   #14
2019x5User
Lieutenant
No_Country
101
Rep
476
Posts

Drives: bwm x5
Join Date: Nov 2018
Location: CA

iTrader: (0)

Quote:
Originally Posted by Hchhuor View Post
Quote:
Originally Posted by 2019x5User View Post
For my case , my profile logined, but it asks me re-enter user/pwd for connected every time I started car.
Guess another bug to be added to the countless list
This happen to me this morning when I unlocked the car with my key card and did not put the card in the wireless charger and car detect my wife key in the car. If I did put my key card in the charge my profile should show up instead of guest. When you select your profile and the car detect your key there not needy to enter user/password.
My case is slightly different because I only have one key programmed with my profile
Appreciate 0
      02-01-2019, 07:45 AM   #15
TK421BMW
First Lieutenant
88
Rep
314
Posts

Drives: BMW 328, X5, Z4
Join Date: Jul 2018
Location: Minnesota

iTrader: (0)

If it's prompting for login, I think you need to Link Profile to Key. It's somewhere under the profile settings.
__________________
____________________
Current:
2019 g05 X5 xDrive40i
2020 f30 440 xDrive Convertible
2004 e85 Z4 3.0
Appreciate 0
      02-01-2019, 07:54 AM   #16
ecor1
New Member
United_States
6
Rep
15
Posts

Drives: 2019 X5 40i, Phytonic Blue
Join Date: Jan 2019
Location: Pennsylvania

iTrader: (0)

Quote:
Originally Posted by TK421BMW View Post
If it's prompting for login, I think you need to Link Profile to Key. It's somewhere under the profile settings.
Thatís the really annoying part: my wife can sign in to her Connected Drive account on the X5 itself and add her profile/avatar to the car (appears in Driver Profiles) and we can link her profile to the key and assign a PIN#. Thatís all good.

The problem remains that when adding the X5 to her Connected Drive account in the app or website, it asks for a confirmation code sent to the vehicle. Therefore, no access to the car via app (first world problemmmm)
Appreciate 0
      02-01-2019, 11:16 AM   #17
Hchhuor
First Lieutenant
United_States
85
Rep
301
Posts

Drives: 2016 LX570
Join Date: Dec 2018
Location: Texas

iTrader: (0)

Quote:
Originally Posted by ecor1 View Post
Quote:
Originally Posted by TK421BMW View Post
If it's prompting for login, I think you need to Link Profile to Key. It's somewhere under the profile settings.
That’s the really annoying part: my wife can sign in to her Connected Drive account on the X5 itself and add her profile/avatar to the car (appears in Driver Profiles) and we can link her profile to the key and assign a PIN#. That’s all good.

The problem remains that when adding the X5 to her Connected Drive account in the app or website, it asks for a confirmation code sent to the vehicle. Therefore, no access to the car via app (first world problemmmm)
You might need to call your CA. There is a form that need to fill out with emergency contact info.
Appreciate 0
      10-24-2020, 06:31 AM   #18
FlipperMan
New Member
United Kingdom
0
Rep
7
Posts

Drives: M40 Z4[G29] X5 30d MSport[G05]
Join Date: Oct 2017
Location: Oxfordshire, UK

iTrader: (0)

Old post but just to confirm, in the UK, a vehicle can only be associated with ONE connected drive account. They have had lots of requests by customers to allow multiple accounts - but nothing heard back as to whether this will change or not..
Appreciate 0
      10-24-2020, 07:57 AM   #19
m3_08
Private First Class
52
Rep
170
Posts

Drives: 2021x545e, e63swagon
Join Date: May 2015
Location: ATL

iTrader: (0)

Quote:
Originally Posted by ecor1 View Post
Is it possible to add the same VIN# to 2 different Connected Drive logins? Standard scenario... want 1 login for me, 1 for my wife.

I know I can log her in using my login/password but she'd like her own driver profile in iDrive and it seems you need to have another login for that to work properly. I've read the BMW Connected Drive FAQ () but the answer on this is still not 100% clear.. searched forums, doesn't seem like anyone posts a definitive answer or process on this either. Some folks seemed to just do it and it worked, other said it removed the car from their account when they added to another.. others said you need to modify the ESA to add the second Connect Drive account

I know I can just do it and see what happens.. but... everything with Connected Drive and the app is actually working beautifully right now and I'd prefer not to screw it up!!

So has anyone done it? If so, can you please share your steps?
had the same problem and genius helped me over the phone:
first you need to add second user under your connected account USING computer. (cant be done from the phone!). It will ask for her email and password. Follow the steps.
After its all set up from the connected drive COMPUTER screen you can go with HER keys to the car and login in the car with her email/pswrd and create her profile. Will be associated with her keys.
And last set up an app on her phone.
Appreciate 0
      10-24-2020, 08:06 AM   #20
3284me
Lieutenant
3284me's Avatar
126
Rep
411
Posts

Drives: 2020 X5 xdrive40i / 2011 328xi
Join Date: Apr 2011
Location: NJ

iTrader: (0)

Quote:
Originally Posted by ecor1 View Post
Same Connected Drive (email address) login on all devices, or all different? Did you have to input verification codes received on the car to confirm?
Two emails and two profiles for my wife and I. I am the primary and she is the secondary on the BWM connected app web site. Both tied to our individual keys. Once both are connected with pins and passwords to the vehicle, they work independently based on whomever unlocked the car first.
__________________
2020 X5 xDrive 40i Tanzanite Blue / Coffee Vernasca
2011 328xi. Space Grey
Appreciate 0
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 09:08 PM.




xbimmers
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2020, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST