[MrMoo]

Just wondering if anyone else has had this issue.

"Hey BMW" Works fine

However the BMW voice assistant button on the steering wheel will activate voice assistant on Idrive but the microphone does not seem to be functioning/picking up my voice at all.

I'm thinking the button isn't hooked up properly to the microphone or something.

Anyone experience this / had it solved for them?

Thanks

[Tenac]

Have you reset Idrive by holding down the power button for 30 sec?

[MrMoo]

Originally Posted by Tenac

Have you reset Idrive by holding down the power button for 30 sec?

Yes, I had another bug with the Idrive and my interior lighting and steering wheel. So Idrive has been reset and profile has been deleted and readded.

Those are the only things I've tried.

[James_G0540i]

Originally Posted by MrMoo

Yes, I had another bug with the Idrive and my interior lighting and steering wheel. So Idrive has been reset and profile has been deleted and readded.

Those are the only things I've tried.

What S/W version are you on?

This might be a long shot, have you tried increasing the volume or sensitivity of your microphone?
I know you can do this for phone calls, but wondering if it also applies to voice commands.

Also the voice assistant does occasionally have issues with the Ozzie accent, so I find you need to slow down, speak loud and clearly.

[MystroX5]

No issues at all with voice command now that I am on Nov firmware. It’s so sensitive I had to change my wake up word as a slight slip of the code word in conversation would have the system come alive. On our last road trip I settled on the wake up word “Rapunzel”.