[RJJJ]

Hi guys, my car AC not cooling. My local dealer inspected and turned out the whole AC system needs to be replaced, which requires some parts from Germany. They have ordered last Friday.

But due to the Virus, BMW German factory is closed. Does parts ordered get affected as well? I see the BMW factory closed for at least a month, don't want to have my car sitting at dealer for so long.... Anyone knows? Thanks

[cfm56d7b]

US dealers have visibility to all parts in the entire country. Your dealer probably checked if some other dealer has the parts.

At this point, the only solution is patience.

[mrjoed2]

Wow, I had not heard BMW German factories had shut down. Actually don't hear much about Germany in the virus news. That will effect new vehicle production there & at Spartenburg. I would think parts orders would be even more backlogged when they resume.

As far as your A/C issue, I would just take the X6 back from the dealer - what's the point of having it sit there for possibly a month or more?? It's only March, you can live without the A/C for a while.
Have to say that's pretty crazy to have the entire A/C system bad on a brand new vehicle.

[RJJJ]

Originally Posted by mrjoed2

Wow, I had not heard BMW German factories had shut down. Actually don't hear much about Germany in the virus news. That will effect new vehicle production there & at Spartenburg. I would think parts orders would be even more backlogged when they resume.

As far as your A/C issue, I would just take the X6 back from the dealer - what's the point of having it sit there for possibly a month or more?? It's only March, you can live without the A/C for a while.
Have to say that's pretty crazy to have the entire A/C system bad on a brand new vehicle.

Currently I am driving a basic X5 40i loaner... although can't compare with my X6 M50i. But At least it blows cold air..... March is not hot, but in car it's not cozy without AC, especially when sunny... No idea why a brand new car will have a defect AC, guess in future will get Porsche instead..

[RJJJ]

Originally Posted by cfm56d7b

US dealers have visibility to all parts in the entire country. Your dealer probably checked if some other dealer has the parts.

At this point, the only solution is patience.

Maybe it will be there another month

[cfm56d7b]

Originally Posted by RJJJ

Maybe it will be there another month

At least you have a decent loaner to drive to the grocery store and practice social distancing afterwards. Month will pass by quickly.

[Heavyd]

Originally Posted by mrjoed2

Wow, I had not heard BMW German factories had shut down. Actually don't hear much about Germany in the virus news. That will effect new vehicle production there & at Spartenburg. I would think parts orders would be even more backlogged when they resume.

As far as your A/C issue, I would just take the X6 back from the dealer - what's the point of having it sit there for possibly a month or more?? It's only March, you can live without the A/C for a while.
Have to say that's pretty crazy to have the entire A/C system bad on a brand new vehicle.

Europe has come to a standstill. There is no social life anymore and economical life has dropped dramatically. With gigantic temporary unemployment. Only essential stores and factories are open (food, pharmacie, logistics, ...). BMW shutdown all European plants. Spartanburg will follow 3th of April. Borders are being closed for people but essential transport and goods are still allowed.
Germany is hit hard with the corona virus, as Italy, Spain and France. In other countries the situation can escalate very fast. Everything changes from day by day, hour by hour. All hospitals are preparing for the worst or are already in that horror scenario. All normal medical interventions and operations are cancelled to make more ER capacity available with ventilators.

In Italy 650 people died of the coronavirus the last 24 hours. Crematoria are running 24/7 and they can't handle the flow. This is unseen. But this is the reality for now in Europe.

In some countries the military is already in the street to enforce the rules. Healthcare structures are imploding in several countries.
Let's hope we can turn the tide within the next days or week