Drive Recorder now available to retro-fit purchase in the UK

ifr · 03-12-2020, 06:54 AM

Looks like a one-off fee of £199, available in the Connected Drive store.

Just bought it!

Xeno · 03-12-2020, 07:17 AM

Among the threads posted in the correct subforum is this one:

https://g05.bimmerpost.com/forums/sh....php?t=1699177

ifr · 03-12-2020, 08:48 AM

Quote:

Originally Posted by Xeno

Among the threads posted in the correct subforum is this one:

https://g05.bimmerpost.com/forums/sh....php?t=1699177

This question has been asked a lot on numerous threads across multiple sub-forums, and the answer has always been no, not available in EU markets.

The answer is now YES it is available. I have posted this here to get maximum coverage and address those numerous queries in one place.

Thanks for your contribution.

mobilejo · 03-12-2020, 10:48 AM

Quote:

Originally Posted by ifr

This question has been asked a lot on numerous threads across multiple sub-forums, and the answer has always been no, not available in EU markets.

The answer is now YES it is available. I have posted this here to get maximum coverage and address those numerous queries in one place.

Thanks for your contribution.

Agreed, this question comes up daily. Thread belongs on the main page!

mobilejo · 03-12-2020, 11:29 AM

Purchased, tested and working. About bloody time.

I'm on S/W ver. 07/2019 so not even a recent version.

AshD · 03-12-2020, 01:20 PM

Quote:

Originally Posted by mobilejo

Purchased, tested and working. About bloody time.

I'm on S/W ver. 07/2019 so not even a recent version.

Why isn't this a free is the question! I expect this to be a feature for the software upgrade. The hardware is already there!!

jimbg · 03-12-2020, 01:42 PM

Software costs money? If you order a new car then you are having to pay for it.

It's amazing how many people attach little value to software, it has to be written and then maintained.

ifr · 03-12-2020, 01:43 PM

It was never going to be free nor part of an i-step update? Software development and support costs money.

I seem to recall 6DR was a stand-alone option initially with a £200-£300 cost. It's now bundled in the tech pack, but a one-off CD purchase price of £200 seems about right to me.

karateboi87 · 03-12-2020, 02:31 PM

Now they just need to roll that out to US market... 7 series already offers it as a software subscription

Carneylad · 03-12-2020, 02:53 PM

Quote:

Originally Posted by mobilejo

Purchased, tested and working. About bloody time.

I'm on S/W ver. 07/2019 so not even a recent version.

I'm on the July version as well 😢

ifr · 03-12-2020, 02:56 PM

It makes sense that 07/2019 is the minimum i-step required to support DR. That was when the app was first made available for new purchases so obviously supports it.

There was a question as to whether 11/2019 was needed for the retro purchase because some users in AUSY reported that it only became available in CD after upgrading to 11/2019. Maybe they skipped 07/2019, or it was a coincidence.

James_G0540i · 03-12-2020, 03:22 PM

People paying for this feature should ask BMW what they are going to give back to you for Remote Software upgrade NOT working, and the inconvenience it brings with you having to drive it back to a dealer for upgrading.

I'd ask for Drive Recorder subscription "free of charge".....I did, and they did it for me !

Think about it guys, a feature that YOU HAVE PAID FOR isn't working, and your paying BMW for another App?

ifr · 03-12-2020, 03:28 PM

Quote:

Originally Posted by James_G0530d

People paying for this feature should ask BMW what they are going to give back to you for Remote Software upgrade NOT working, and the inconvenience it brings with you having to drive it back to a dealer for upgrading.

I'd ask for Drive Recorder subscription "free of charge".....I did, and they did it for me !

Think about it guys, a feature that YOU HAVE PAID FOR isn't working, and your paying BMW for another App?

Worth a try but I thought Remote Software Upgrade was working?

Seems to be in the UK, many users reported getting 07/2019 OTA, lets see when 11/2019 arrives. Give it a month or so....

James_G0540i · 03-12-2020, 03:39 PM

Quote:

Originally Posted by ifr

Worth a try but I thought Remote Software Upgrade was working?

Seems to be in the UK, many users reported getting 07/2019 OTA, lets see when 11/2019 arrives. Give it a month or so....

Absolutely worth a go, I think its very fair compromise between Customers and BMW.

I asked BMW back in Feb, and was very clear to them that my Service Manager @ the dealer told me RSU's weren't working - so they couldn't argue. It may have changed since.

We have some very strong consumer laws here in Australia, and I was going to start beating them over the head with them if they didn't play ball with a little something to ease the pain. Companies can't just promise something that is plastered all over their brochures, and simply not deliver it in the real world.

ifr · 03-12-2020, 03:44 PM

Quote:

Originally Posted by James_G0530d

Quote:

Originally Posted by ifr

Worth a try but I thought Remote Software Upgrade was working?

Seems to be in the UK, many users reported getting 07/2019 OTA, lets see when 11/2019 arrives. Give it a month or so....

Absolutely worth a go, I think its very fair compromise between Customers and BMW.

I asked BMW back in Feb, and was very clear to them that my Service Manager @ the dealer told me RSU's weren't working - so they couldn't argue. It may have changed since.

We have some very strong consumer laws here in Australia, and I was going to start beating them over the head with them if they didn't play ball with a little something to ease the pain. Companies can't just promise something that is plastered all over their brochures, and simply not deliver it in the real world.

Agreed. Even if it is here, it's 12 months late to the party!

Xeno · 03-12-2020, 03:45 PM

Quote:

Originally Posted by ifr

This question has been asked a lot on numerous threads across multiple sub-forums, and the answer has always been no, not available in EU markets.

The answer is now YES it is available. I have posted this here to get maximum coverage and address those numerous queries in one place.

Thanks for your contribution.

The creation of subforums was processed through this community and seen as a way to not overload the primary page and users could more easily find answers to various queries.

ifr · 03-12-2020, 03:48 PM

Quote:

Originally Posted by Xeno

Quote:

Originally Posted by ifr

This question has been asked a lot on numerous threads across multiple sub-forums, and the answer has always been no, not available in EU markets.

The answer is now YES it is available. I have posted this here to get maximum coverage and address those numerous queries in one place.

Thanks for your contribution.

The creation of subforums was processed through this community and seen as a way to not overload the primary page and users could more easily find answers to various queries.

This involves cameras and apps.

Unless you are an admin please walk on by

Bilajio · 03-12-2020, 05:49 PM

Boom! You're a legend!

Been waiting for this, thanks for the heads up.

Bought is straight away

mobilejo · 03-13-2020, 03:36 AM

Quote:

Originally Posted by Bilajio

Boom! You're a legend!

Been waiting for this, thanks for the heads up.

He is indeed.

Most of the UK owners on this forum have been waiting for this. The only thing more coveted is a cure for coronavirus

Arcticrunner · 03-13-2020, 06:19 AM

The thing that makes me see red is that I was specifically told my MY19 car needed a separate
hard drive to enable DR. Connected Drive and the local specialist at BMW were wrong. Crazy and they want £199. Not a first world problem but BMW you make me mad.

ifr · 03-13-2020, 08:56 AM

Quote:

Originally Posted by Arcticrunner

The thing that makes me see red is that I was specifically told my MY19 car needed a separate
hard drive to enable DR. Connected Drive and the local specialist at BMW were wrong. Crazy and they want £199. Not a first world problem but BMW you make me mad.

I raised a formal complaint with BMW UK about a lack of automatic lane change assistant on my vehicle, when it was clearly stated as avaialble in the BMW UK brochure.

The eventual response was that while it would be available for MY2020 cars, my car lacked the hardware to support the feature.

So I figured out how to code it on myself. The only extra hardware required was a laptop and an OBD-II cable. Numpties!

Unit · 03-13-2020, 04:17 PM

Disappoints me that they were too short sighted not to include an internal camera that doesn’t get dirty and obscured!

03-12-2020, 06:54 AM	#1
ifr Lieutenant Colonel 1198 Rep 1,587 Posts Drives: Tesla MY LR AWD Join Date: Oct 2019 Location: N/A iTrader: (0)	Drive Recorder now available to retro-fit purchase in the UK Looks like a one-off fee of £199, available in the Connected Drive store. Just bought it!
	Appreciate 3 LexxM31698.50 buze132.00 perikifi165.50 Tweet Quote

03-12-2020, 07:17 AM	#2
Xeno Major 315 Rep 1,448 Posts Drives: 2019 X5 M Sport 5.0i Join Date: Nov 2011 Location: USA iTrader: (0)	Among the threads posted in the correct subforum is this one: https://g05.bimmerpost.com/forums/sh....php?t=1699177 __________________ 2019 BMW X5 xDrive 50i M Sport: ZD8/ZLS/ZMP/ZP2/ZPK/ZPX/337/ZX7/2NH 2015 BMW X5 xDrive 50i/XL/CW/DA+/EP/LP/FVS retired; 2008 X5 4.8i; 2012 X5 5.0i retired, 2004 X5 4.4i retired R360c + EL, V1G2 + V1Driver, Uniden R8
	Appreciate 0 Quote

03-12-2020, 11:29 AM	#5
mobilejo Colonel 1115 Rep 2,071 Posts Drives: G06 X6 40i Join Date: Apr 2012 Location: United Kingdom iTrader: (0)	Purchased, tested and working. About bloody time. I'm on S/W ver. 07/2019 so not even a recent version.
	Appreciate 1 ifr1198.00 Quote

03-12-2020, 01:42 PM	#7
jimbg Private 23 Rep 84 Posts Drives: LR Discovery 5 Join Date: Jan 2020 Location: DEVON iTrader: (0)	Software costs money? If you order a new car then you are having to pay for it. It's amazing how many people attach little value to software, it has to be written and then maintained.
	Appreciate 1 sygazelle11398.50 Quote

03-12-2020, 01:43 PM	#8
ifr Lieutenant Colonel 1198 Rep 1,587 Posts Drives: Tesla MY LR AWD Join Date: Oct 2019 Location: N/A iTrader: (0)	It was never going to be free nor part of an i-step update? Software development and support costs money. I seem to recall 6DR was a stand-alone option initially with a £200-£300 cost. It's now bundled in the tech pack, but a one-off CD purchase price of £200 seems about right to me.
	Appreciate 0 Quote

03-12-2020, 02:31 PM	#9
karateboi87 First Lieutenant 83 Rep 343 Posts Drives: 2020 X5 40i Join Date: Mar 2018 Location: Chicago, IL iTrader: (0)	Now they just need to roll that out to US market... 7 series already offers it as a software subscription
	Appreciate 0 Quote

03-12-2020, 02:56 PM	#11
ifr Lieutenant Colonel 1198 Rep 1,587 Posts Drives: Tesla MY LR AWD Join Date: Oct 2019 Location: N/A iTrader: (0)	It makes sense that 07/2019 is the minimum i-step required to support DR. That was when the app was first made available for new purchases so obviously supports it. There was a question as to whether 11/2019 was needed for the retro purchase because some users in AUSY reported that it only became available in CD after upgrading to 11/2019. Maybe they skipped 07/2019, or it was a coincidence.
	Appreciate 0 Quote

03-12-2020, 03:22 PM	#12
James_G0540i Captain 446 Rep 810 Posts Drives: 2021 X5 G05 40i M Sport Join Date: Sep 2019 Location: Melbourne, Australia iTrader: (0)	People paying for this feature should ask BMW what they are going to give back to you for Remote Software upgrade NOT working, and the inconvenience it brings with you having to drive it back to a dealer for upgrading. I'd ask for Drive Recorder subscription "free of charge".....I did, and they did it for me ! Think about it guys, a feature that YOU HAVE PAID FOR isn't working, and your paying BMW for another App?
	Appreciate 0 Quote

03-12-2020, 05:49 PM	#18
Bilajio Private First Class 72 Rep 137 Posts Drives: BMW X5 G05 Join Date: Sep 2019 Location: United Kingdom iTrader: (0)	Boom! You're a legend! Been waiting for this, thanks for the heads up. Bought is straight away __________________ Now - G05 Previous - F32
	Appreciate 2 ifr1198.00 Graydon31120.00 Quote

03-13-2020, 06:19 AM	#20
Arcticrunner New Member 2 Rep 25 Posts Drives: BMW x5 M50D Join Date: Sep 2019 Location: London iTrader: (0)	The thing that makes me see red is that I was specifically told my MY19 car needed a separate hard drive to enable DR. Connected Drive and the local specialist at BMW were wrong. Crazy and they want £199. Not a first world problem but BMW you make me mad.
	Appreciate 0 Quote

03-13-2020, 04:17 PM	#22
Unit Lieutenant 219 Rep 457 Posts Drives: 2020 X5 M50i Join Date: Jan 2020 Location: London iTrader: (0)	Disappoints me that they were too short sighted not to include an internal camera that doesn’t get dirty and obscured!
	Appreciate 0 Quote