[Surge1]

Originally Posted by rmorin1249

Less than a day. I'm hoping that means it is "Top Quality".

Originally Posted by rmorin1249

Less than a day. I'm hoping that means it is "Top Quality".

Yea I'm now day 4 in QC. Wonder if it means much better check then you got?

[rmorin1249]

Maybe a 200 mile test drive.

Seriously, I have heard that a random vehicle is picked for an intensive QC inspection. Sometimes this does delay release for several days. This could be the issue with yours. Maybe your CA can check or you can call BMW Customer Service.

[bigrobb2]

Mine was dispatched from the factory early this am. At least that’s what the tracker said.

[rmorin1249]

I hope mine is on the next truck.

Added; Just checked and it has been dispatched from the factory.

[bigrobb2]

At dealership status.

[rmorin1249]

Congrats! That was quick.

[Surge1]

Mine is still at QC. This better be the best damn quality check ever... if I get wrinkled seats oh help me

[bigrobb2]

Originally Posted by Surge1

Mine is still at QC. This better be the best damn quality check ever... if I get wrinkled seats oh help me

Lol I’m with you on that one.

[GSG]

Originally Posted by Surge1

Mine is still at QC. This better be the best damn quality check ever... if I get wrinkled seats oh help me

Mine has been in "Quality Check" since Monday afternoon and was scheduled to be completed on Tuesday. Still no update!

[Surge1]

Originally Posted by GSG

Mine has been in "Quality Check" since Monday afternoon and was scheduled to be completed on Tuesday. Still no update!

Looks like we are in the same boat. Perhaps they are backlogged or found some issue with a particular item.

What build is yours? I have 50i, arctic grey, driving pro package, laser lights and acoustic glass.

[Surge1]

My status changed to awaiting carrier assignment.

[Mark609]

Originally Posted by Surge1

Mine is still at QC. This better be the best damn quality check ever... if I get wrinkled seats oh help me

DITTO on both accounts. Mine's been stuck in QC for days.

[GSG]

Originally Posted by Surge1

Looks like we are in the same boat. Perhaps they are backlogged or found some issue with a particular item.

What build is yours? I have 50i, arctic grey, driving pro package, laser lights and acoustic glass.

Still in Quality Check! 40i with M Sport, Black/Tartufo ext merino, driving pro, laser lights, park assist, glass controls, HK surround.

[OMGU812]

I'm at "Dispatched from factory". Since the X5's made here, does it just jump over "At the Port" and "In Transit" and go straight to "At the Dealership"?

FYI - here's a recap of my timing: Placed order 12/20; 2/4 "Production Begins"; 2/6 "Awaiting Carrier"; 2/11 "Dispatched from Factory.

[Surge1]

Originally Posted by OMGU812

I'm at "Dispatched from factory". Since the X5's made here, does it just jump over "At the Port" and "In Transit" and go straight to "At the Dealership"?

FYI - here's a recap of my timing: Placed order 12/20; 2/4 "Production Begins"; 2/6 "Awaiting Carrier"; 2/11 "Dispatched from Factory.

I am also now at dispatched from factory. It only took a day from awaiting carrier assignment...

[bigrobb2]

Originally Posted by Surge1

I am also now at dispatched from factory. It only took a day from awaiting carrier assignment...

Your car should be at the dealership by now unless it was delayed due to the weather. Problem is the paperwork is probably a day or 2 behind. My paperwork didn't come in until today. Taking Delivery tomorrow.

[bsalam2]

How long does it usually take to arrive at the dealer once status is "Dispatched from factory"? I'm in Illinois.

[rmorin1249]

My car was dispatched last Friday and hasn't arrived yet. My dealer is in MD.

[OMGU812]

For those keeping score at home: Placed order 12/20; 2/4 "Production Begins"; 2/6 "Awaiting Carrier"; 2/11 "Dispatched from Factory; 2/12 "At the Dealer"

Haven't heard from the dealer yet.

[peter11]

Last time I ordered a BMW (note I live in California) I figured out how to track which train it was on and when that train arrived in Oxnard. From there it is trucked to my hometown. The trucking company used out here (and perhaps in other areas too) is United Road. I went onto their website and created an account that allows me to see which vehicles have been delivered recently to my specific dealer. Also I can input a VIN and it will tell me when they have received it and when they expect to deliver it to the dealer. Back then I was able to set it up so I get an automatic email each time the local dealer receives a load of cars. I get the receipt that shows the models and VINS. I am not sure if you're still able to set up this part but you can create an account and input your VIN and see if they have your car and when they expect to deliver it. You can also see what cars have been recently delivered. I still get emails all these years telling me which cars have been delivered.

Again, I know United Road is the carrier for Southern California. I can't say for sure whether this works in other states. In my case (back in 2015) I knew my car was at the dealer before they did (it was delivered in the middle of the night). https://www.unitedroad.com/

[CHUNG88]

Originally Posted by peter11

Last time I ordered a BMW (note I live in California) I figured out how to track which train it was on and when that train arrived in Oxnard. From there it is trucked to my hometown. The trucking company used out here (and perhaps in other areas too) is United Road. I went onto their website and created an account that allows me to see which vehicles have been delivered recently to my specific dealer. Also I can input a VIN and it will tell me when they have received it and when they expect to deliver it to the dealer. Back then I was able to set it up so I get an automatic email each time the local dealer receives a load of cars. I get the receipt that shows the models and VINS. I am not sure if you're still able to set up this part but you can create an account and input your VIN and see if they have your car and when they expect to deliver it. You can also see what cars have been recently delivered. I still get emails all these years telling me which cars have been delivered.

Again, I know United Road is the carrier for Southern California. I can't say for sure whether this works in other states. In my case (back in 2015) I knew my car was at the dealer before they did (it was delivered in the middle of the night). https://www.unitedroad.com/

Mind sharing how you were able to track which train the vehicle is on? Trying to track my car that's coming to LA. Thanks!

[peter11]

Originally Posted by CHUNG88

Mind sharing how you were able to track which train the vehicle is on? Trying to track my car that's coming to LA. Thanks!

I saved long quote from an old thread that I can't find right now. I have the quote though (just not the link to it). I'll show that quote below. You'll be able to track through each city it passes and eventually when the car is off loaded in Oxnard. The original post said that they could not figure out how to track the trucking but I figured that out in the post above. Anyway, here's a cut/paste that I saved. I am sorry I don't know who to give the credit to but they did an excellent job of summarizing how to track the trains. The writers first instruction to call your dealer for the bill of lading information may work but I recall calling BMW customer service once a "carrier has been assigned" and they were able to give it to me:

Once your car has an actual production date, wait a couple of days and contact your dealer for a status update, and ask them to tell you the bill of lading information, which will be the rail car ID number or trucking information. Since mine is headed to Los Angeles, it will be train info. Mine was Norfolk Southern and the train ID will be something like TTGX 123456

This is the process for rail transport. I don't know about truck-to-dealer deliveries; some East coast and Southern dealership orders are shipped entirely by truck, directly from the Spartanburg plant. You can track rail transport through the carrier tracking system (mine was Norfolk Southern).

Even after the rail car is passed off to another rail system (such as Union Pacific if destined for the West Coast), it can be tracked through Norfolk Southern or the new carrier, using the same rail car number. I found that at some stages of the trip, Union Pacific gave more detailed information, but Norfolk Southern was more accurate. Check both. Pass-offs from one rail carrier to another are designated in tracking as "interchanges" in the rail tracking system.

When you call for automated tracking, DO NOT TALK TO A HUMAN. These phone numbers are for logistics company tracking, not for end customer tracking. If the automated system can't understand you, hang up, and call back and try entering in the information via the dial pad. Norfolk Southern's automated system was particularly awful at understanding speech, so I just used the dial pad. If the system tries to transfer you to an agent, hang up.

BMW Production Order Status Hotline: 800-831-1117
Norfolk Southern Tracking: 800-497-2919, press 1, then enter 7 digits for tracing (the number of the first letter of the rail car, for example if your rail car is TTGX123456, you would enter "8" for the T, then 123456.
CSX (Canada Rail): 800-235-2352
Union Pacific Tracking: 800-255-4915 (press 1 for shipment tracing, 1 for english, 1 for pieces of equipment, enter the 6 numerical digits, press #, then say no to wanting a fax)
United Road Trucking: http://www.unitedroad.com

For west coast deliveries, vehicles are sent by train to the Oxnard BMW VPC. Before arriving at the VCRR (Ventura Country Railroad) interchange, rail cars are typically delayed at GEMCO (in Van Nuys) or at the LATC in Los Angeles where they must wait to accumulate enough rail cars to make the final trip to the VPC. This could be as little as a few hours or a few days.

At some point, your rail car will be reported as arrived South Oxnard (BMW VCR). At this time, it's best to use Norfolk SOuthern for tracking info, as I found that Union Pacific stopped providing updates once interchange delivery occurred in Oxnard. When it is finally reported as "released empty" or "unloaded" you will know your vehicle is on the ground at the VPC. Once this occurs, you will no longer be able to follow your vehicle via rail tracking.

The time spent at the VPC is one of the biggest variables in the production/shipping process. Figure at least 2 working days wait. At a minimum, paperwork must be completed; this is when the Certificate of Origin is issued. The vehicle is subjected to inspection and quality control and any condition issues that occurred during transit are corrected. After processing, the vehicle then has to wait to be released to the trucking company for final dealer delivery. There can be quite a delay here while enough cars are collected to make a truckload.