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      08-11-2020, 06:14 PM   #23
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Just reconfirming it is iOS 14 beta related. I have a second phone with 13.6 and it just rendered the view fine. The life of living on the edge!

Also, CarPlay on latest beta - the "now playing" app crashes.
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      08-11-2020, 06:20 PM   #24
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Quote:
Originally Posted by Auricom View Post
If you're not running iOS Beta, it's something else that's causing the issue - either the service is down or connection issue.

If you're running iOS Beta, I wouldn't expect BMW Connected to be able to assist or troubleshoot app issues - features in apps won't necessarily work given a lot of the changes in iOS 14 Beta. My rule for Beta, either install it on a spare phone and never install Beta on your personal phone where you need everything to work.
Yes, completely agree with you that Beta software should be installed on spare phones or take a risk of broken apps and features on primary phone.

Whole purpose of beta is to get feedback on and iron out these issues. So BMW need to fix this rendering issue before iOs 14 is generally available or soon after, as beta tester we can provide feedback but shouldn't expect it to fix it soon.
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      08-12-2020, 10:32 AM   #25
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Quote:
Originally Posted by OzJedi View Post
Quote:
Originally Posted by Auricom View Post
If you're not running iOS Beta, it's something else that's causing the issue - either the service is down or connection issue.

If you're running iOS Beta, I wouldn't expect BMW Connected to be able to assist or troubleshoot app issues - features in apps won't necessarily work given a lot of the changes in iOS 14 Beta. My rule for Beta, either install it on a spare phone and never install Beta on your personal phone where you need everything to work.
Yes, completely agree with you that Beta software should be installed on spare phones or take a risk of broken apps and features on primary phone.

Whole purpose of beta is to get feedback on and iron out these issues. So BMW need to fix this rendering issue before iOs 14 is generally available or soon after, as beta tester we can provide feedback but shouldn't expect it to fix it soon.
How has your experience been submitting bug reports to BMW and having anyone actually even take a bug report from you?

In my experience, BMW Canada actively refused to accept my detailed bug reports with videos, etc. So while the theory of beta you state is accurate, the practice is generally not. Hence I now only participate in beta and submit bugs to vendors that provably listen.
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      08-19-2020, 03:58 PM   #26
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My IOS device said there was a software update

Took about 1/2 hour. No change in 3d error. However, now when my wife turns the car off, all the interior (radio, dash, lights) stay on for awhile. I don't have the same issue with my fob.
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      09-16-2020, 09:21 PM   #27
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Angry Remote 3D View

This feature isn't working in the IOS14 general release.

BMW had plenty of time to fix this as there were several betas before the general release.
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      09-16-2020, 10:45 PM   #28
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Quote:
Originally Posted by kmnedd View Post
This feature isn't working in the IOS14 general release.

BMW had plenty of time to fix this as there were several betas before the general release.
Hopefully they fix this in next update. Not sure what's roadmap for BMW connected app now that they have released myBMW app in some markets.
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      09-17-2020, 12:21 AM   #29
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Quote:
Originally Posted by kmnedd View Post
This feature isn't working in the IOS14 general release.

BMW had plenty of time to fix this as there were several betas before the general release.
I just updated to iOS 14.0 and remote 3D is working fine for me.
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      09-17-2020, 01:07 AM   #30
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I updated to iOS14.0 as well. Remote 3D view NOT working (not showing 3D view).
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      09-17-2020, 01:48 AM   #31
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Quote:
Originally Posted by eagle_bmw View Post
I just updated to iOS 14.0 and remote 3D is working fine for me.
That's good news! Do you see all surroundings or they grayed out?
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      09-17-2020, 02:52 AM   #32
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Since upgrade to iOS 14.0 last night Remote View 3D is not working anymore.
Everything is greyed out.
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      09-17-2020, 03:24 AM   #33
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Quote:
Originally Posted by westerm View Post
Since upgrade to iOS 14.0 last night Remote View 3D is not working anymore.
Everything is greyed out.
I just upgraded (Belgium, IPhone X) to iOS 14 and mine is working fine. I had to log in again in the app.
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      09-17-2020, 03:44 AM   #34
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Quote:
Originally Posted by westerm View Post
Since upgrade to iOS 14.0 last night Remote View 3D is not working anymore.
Everything is greyed out.
Me too.
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      09-17-2020, 05:26 AM   #35
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Quote:
Originally Posted by MystroX5 View Post
I use this feature all the time on vacation with my last X5. The split camera views are very useful.
I monitored my vehicle a few times a day while at the Grand Floridian in Feb. We even got clever and took some road trip pics using just the front camera view angle.




How does this work? Do you need to pay extra to add a data plan to your car or something?
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      09-17-2020, 07:32 AM   #36
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Quote:
Originally Posted by OzJedi View Post
Quote:
Originally Posted by eagle_bmw View Post
I just updated to iOS 14.0 and remote 3D is working fine for me.
That's good news! Do you see all surroundings or they grayed out?
Not grayed out. Just tried again this morning and it looks like the CD app forced me to re log back in, but 3D view still worked.
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      09-17-2020, 10:39 AM   #37
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Quote:
Originally Posted by matthew_hull View Post
Quote:
Originally Posted by westerm View Post
Since upgrade to iOS 14.0 last night Remote View 3D is not working anymore.
Everything is greyed out.
Me too.
Mine is grayed out too after iOS14 update...
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      09-17-2020, 10:57 AM   #38
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Quote:
Originally Posted by Pete7_li View Post
Mine is grayed out too after iOS14 update...
I have the same problem. I have also noticed that my X5 color is wrong. I have a black X5 and it shows a grey one on the pic.
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      09-17-2020, 11:18 AM   #39
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Quote:
Originally Posted by mandomedic122 View Post
Quote:
Originally Posted by Pete7_li View Post
Mine is grayed out too after iOS14 update...
I have the same problem. I have also noticed that my X5 color is wrong. I have a black X5 and it shows a grey one on the pic.
Do you have 07/2020.xx? It only started to reflect my car's true color since the July 2020 update. Previously, it was always silver.
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      09-17-2020, 02:08 PM   #40
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Quote:
Originally Posted by eagle_bmw View Post
Quote:
Originally Posted by mandomedic122 View Post
Quote:
Originally Posted by Pete7_li View Post
Mine is grayed out too after iOS14 update...
I have the same problem. I have also noticed that my X5 color is wrong. I have a black X5 and it shows a grey one on the pic.
Do you have 07/2020.xx? It only started to reflect my car's true color since the July 2020 update. Previously, it was always silver.
I'm still on 7.2019.53. Never got a remote update but I'm due for service in 1500 miles, so will try to get a dealer update then. Hopefully this isn't related to that, and just an iOS 14 thing....oh modern computers on wheels,
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      09-18-2020, 02:10 AM   #41
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Quote:
Originally Posted by westerm View Post
Since upgrade to iOS 14.0 last night Remote View 3D is not working anymore.
Everything is greyed out.
Same?!
03/2020 + iOS14
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Last edited by MadSpirit; 09-18-2020 at 08:57 AM.. Reason: Ver info added
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      09-18-2020, 07:25 AM   #42
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Quote:
Originally Posted by eagle_bmw View Post
Do you have 07/2020.xx? It only started to reflect my car's true color since the July 2020 update. Previously, it was always silver.
I'm on 7.2020.45. When they first installed 03.2020 it did appear black, then 07.2020 rolled around and it changed to gray. Maybe when the update the app to work properly with iOS 14 it will revert back to black.
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      09-18-2020, 07:49 AM   #43
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I just tried mine and have iOS14 and it's working fine for me, can see surroundings no problem.

07/2020 release on the car.
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      09-18-2020, 12:24 PM   #44
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Quote:
Originally Posted by mandomedic122 View Post
Quote:
Originally Posted by eagle_bmw View Post
Do you have 07/2020.xx? It only started to reflect my car's true color since the July 2020 update. Previously, it was always silver.
I'm on 7.2020.45. When they first installed 03.2020 it did appear black, then 07.2020 rolled around and it changed to gray. Maybe when the update the app to work properly with iOS 14 it will revert back to black.
Okay, I did skip the 03/2020.xx update so it appears the correct color got changed in that release - if your truck happen to be black.
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