Remote software upgrade option removed from connect drive app

OzJedi · 12-04-2020, 02:40 AM

Is this for me or anyone else's noticed that remote software update option is now missing from ConnectedDrive app?

sucoru · 12-04-2020, 04:04 AM

for Russia, too

bhe · 12-04-2020, 05:01 AM

On android connected app removed, but they added it on "my bmw android" app. I think that app has now almost all feature of the older connected drive app

James_G0540i · 12-04-2020, 06:10 AM

Check on your online CD account to see if your subscription to Remote Software upgrades has expired.

ikheetleon · 12-04-2020, 06:28 AM

Yes gone here as well (Netherlands/Europe). I'm on the IOS app 10.9.1.

I can still see it however in the (new) My BMW app. Maybe they are slowly migrating functionality from the old to the new?

W0ut · 12-04-2020, 06:32 AM

Still available in my app (Apple, got an update of the phone app earlier this week)

Main screen => Check status => Services => Remote Software Upgrade

GaryK4 · 12-04-2020, 07:23 AM

I have a Note 8 android. I still see the option, but No Upgrade Available.

X5 45e · 12-04-2020, 01:18 PM

I am in Belgium. It was there last week and now indeed it is gone in the CD app. And like mentioned by others it did appear in the my BMW app. iPhone X.

Timmer-Bimmer · 12-04-2020, 04:55 PM

In Connected Drive App there are two tabs. Remote and Info. Beside to click on INFO and you should see the remote upgrade.

DickyS · 12-04-2020, 06:27 PM

Confirmed for me, by screenshot history.

The RSU option was there in Connected when I got 07/2020.54 on 3rd Nov; I know because I used it. It's not there now.

The RSU feature is mentioned as being introduced in the release notes for the current (v1.2.0) myBMW app, and appears when I hit "Check Status" on the main "Vehicle" tab and go across to the "SERVICES" view.

X5 45e · 12-04-2020, 07:19 PM

Quote:

Originally Posted by Timmer-Bimmer

In Connected Drive App there are two tabs. Remote and Info. Beside to click on INFO and you should see the remote upgrade.

That is indeed where it used to be before it disappeared.

Arcticrunner · 12-05-2020, 02:18 PM

Yes, also gone for me. This happened a while back but came back after a couple of days.

12-04-2020, 02:40 AM	#1
OzJedi Second Lieutenant 107 Rep 272 Posts Drives: X5 2019 40i MSport Carb Black Join Date: Apr 2019 Location: Sydney iTrader: (0)	Remote software upgrade option removed from connect drive app Is this for me or anyone else's noticed that remote software update option is now missing from ConnectedDrive app?
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12-04-2020, 04:04 AM	#2
sucoru Enlisted Member 11 Rep 35 Posts Drives: f15 Join Date: Oct 2016 Location: europe iTrader: (0)	for Russia, too
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12-04-2020, 05:01 AM	#3
bhe Private First Class 105 Rep 182 Posts Drives: X5 G05 45e Join Date: Mar 2015 Location: Belgium iTrader: (0)	On android connected app removed, but they added it on "my bmw android" app. I think that app has now almost all feature of the older connected drive app
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12-04-2020, 06:10 AM	#4
James_G0540i Captain 446 Rep 810 Posts Drives: 2021 X5 G05 40i M Sport Join Date: Sep 2019 Location: Melbourne, Australia iTrader: (0)	Check on your online CD account to see if your subscription to Remote Software upgrades has expired.
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12-04-2020, 06:28 AM	#5
ikheetleon Lieutenant 219 Rep 480 Posts Drives: BMW X5 45e 2020 Join Date: May 2016 Location: Earth iTrader: (0)	Yes gone here as well (Netherlands/Europe). I'm on the IOS app 10.9.1. I can still see it however in the (new) My BMW app. Maybe they are slowly migrating functionality from the old to the new?
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12-04-2020, 06:32 AM	#6
W0ut First Lieutenant 244 Rep 326 Posts Drives: BMW G05 X5 xdrive45e Join Date: Dec 2014 Location: Belgium iTrader: (0)	Still available in my app (Apple, got an update of the phone app earlier this week) Main screen => Check status => Services => Remote Software Upgrade
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12-04-2020, 07:23 AM	#7
GaryK4 Private 11 Rep 67 Posts Drives: 2020 X5 xDrive 40i Tanzanite Join Date: Feb 2020 Location: NC iTrader: (0) Garage List 2020 BMW X5 40i [0.00]	I have a Note 8 android. I still see the option, but No Upgrade Available. __________________ 2020 X5 40i Tanzanite Blue
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12-04-2020, 01:18 PM	#8
X5 45e Colonel 1091 Rep 2,420 Posts Drives: BMW X5 45e Join Date: Dec 2019 Location: Belgium iTrader: (0)	I am in Belgium. It was there last week and now indeed it is gone in the CD app. And like mentioned by others it did appear in the my BMW app. iPhone X.
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12-04-2020, 04:55 PM	#9
Timmer-Bimmer Second Lieutenant 179 Rep 202 Posts Drives: BMW X5 Join Date: Jan 2020 Location: Charlotte NC iTrader: (0) Garage List 2020 BMW X5 [0.00]	In Connected Drive App there are two tabs. Remote and Info. Beside to click on INFO and you should see the remote upgrade.
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12-04-2020, 06:27 PM	#10
DickyS Private 52 Rep 84 Posts Drives: G05 X5 xDrive40i M Sport Join Date: Dec 2019 Location: Yorkshire, UK iTrader: (0)	Confirmed for me, by screenshot history. The RSU option was there in Connected when I got 07/2020.54 on 3rd Nov; I know because I used it. It's not there now. The RSU feature is mentioned as being introduced in the release notes for the current (v1.2.0) myBMW app, and appears when I hit "Check Status" on the main "Vehicle" tab and go across to the "SERVICES" view. Attached Images
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12-05-2020, 02:18 PM	#12
Arcticrunner New Member 2 Rep 25 Posts Drives: BMW x5 M50D Join Date: Sep 2019 Location: London iTrader: (0)	Yes, also gone for me. This happened a while back but came back after a couple of days.
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