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      01-07-2020, 08:58 PM   #45
atl_1M
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Originally Posted by Wxnatscaps View Post
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Originally Posted by atl_1M View Post
Need to vent here again. Dealer still doesn't have an X5 allocation to place the new order, and reached out to BMW USA but they haven't been of any help yet either. I'm over it. Maybe I should just cancel the order...
Have you contacted the Sales Manager (or whatever Manager at the dealer is in charge of builds)? I would escalate to them if you haven't already to see what they can do to get an allocation. They should be able to reach out to dealers in the area to try to trade an allocation.

If you are still getting the run around from them, I would request to cancel your order and get your deposit back (if you put a deposit down). Since you are doing PCD, you can essentially go to any dealer - unless you got some kind of amazing deal that you don't think you can replicate.

While your experience has been pretty dreadful, I'm coming up on 30 days since placing my order and no allocation (granted, they told me early January order with February up front so I'm not mad...yet). I'm apparently now #1 on the list and they are expecting the allocation tomorrow so we'll see.

Good luck to you! Keep us posted.

ETA: just saw your post above with your deal. Sent you a PM.
Thanks for the post. I've been in contact with my SA who has been working with the manager to do what they can to get my order through. They said I'm #1 on the list and as soon as they get an allocation they'll put my order in. They're a high volume dealer so hopefully they'll get an allocation soon. The first time I ordered I got an allocation within 2 days so there must be a backlog or shortage bc they've known about my issue for a couple weeks. They apparently don't have any allocations for any cars but X3s right now. They reached out to bmw usa to explain the situation to see if they can open up an allocation for me but no positive response yet. I'm staying on top of them daily so hopefully within the next week or so I'll hear good news otherwise I will consider going elsewhere.
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      01-07-2020, 09:08 PM   #46
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Originally Posted by atl_1M View Post
Thanks for the post. I've been in contact with my SA who has been working with the manager to do what they can to get my order through. They said I'm #1 on the list and as soon as they get an allocation they'll put my order in. They're a high volume dealer so hopefully they'll get an allocation soon. The first time I ordered I got an allocation within 2 days so there must be a backlog or shortage bc they've known about my issue for a couple weeks. They apparently don't have any allocations for any cars but X3s right now. They reached out to bmw usa to explain the situation to see if they can open up an allocation for me but no positive response yet. I'm staying on top of them daily so hopefully within the next week or so I'll hear good news otherwise I will consider going elsewhere.
Good to stay on top of them, hopefully they get an allocation soon. Will keep my fingers crossed for you!
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      01-08-2020, 11:50 AM   #47
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Originally Posted by Wxnatscaps View Post
Have you contacted the Sales Manager (or whatever Manager at the dealer is in charge of builds)? I would escalate to them if you haven’t already to see what they can do to get an allocation. They should be able to reach out to dealers in the area to try to trade an allocation.

If you are still getting the run around from them, I would request to cancel your order and get your deposit back (if you put a deposit down). Since you are doing PCD, you can essentially go to any dealer - unless you got some kind of amazing deal that you don’t think you can replicate.

While your experience has been pretty dreadful, I’m coming up on 30 days since placing my order and no allocation (granted, they told me early January order with February up front so I’m not mad...yet). I’m apparently now #1 on the list and they are expecting the allocation tomorrow so we’ll see.

Good luck to you! Keep us posted.

ETA: just saw your post above with your deal. Sent you a PM.
Any updates on your allocation they said you might get today? No word from my dealer yet.
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      01-08-2020, 01:12 PM   #48
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Any updates on your allocation they said you might get today? No word from my dealer yet.
Nope, I texted this morning and haven't received a response. He's usually very fast at getting back to me so I figure its a no for today. I'll let you know.
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      01-09-2020, 01:12 PM   #49
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Any updates on your allocation they said you might get today? No word from my dealer yet.
The Sales Manager is looking into it for me apparently. I'll let you know when (or if) I hear something on allocation status.
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      01-09-2020, 01:36 PM   #50
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The Sales Manager is looking into it for me apparently. I'll let you know when (or if) I hear something on allocation status.
Thanks. No updates on my end either.
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      01-09-2020, 02:05 PM   #51
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Thanks. No updates on my end either.
Heard back from the Sales Manager. They haven't received an allocation but they are harassing BMW about it to figure out what's going on.
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      01-10-2020, 12:06 PM   #52
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Good news! I heard from my CA this morning and they got my allocation. They're entering my order and should have a production number today.

atl_1M any news on your end?
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      01-10-2020, 12:12 PM   #53
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Originally Posted by Wxnatscaps View Post
Good news! I heard from my CA this morning and they got my allocation. They're entering my order and should have a production number today.

atl_1M any news on your end?
That's great news. Congrats!! Now the real fun of tracking your car begins!

I haven't heard anything yet, but your post just prompted me to reach out to my SA again. Hopefully your news is a sign that I'll get an allocation soon.
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      01-10-2020, 01:12 PM   #54
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Originally Posted by atl_1M View Post
That's great news. Congrats!! Now the real fun of tracking your car begins!

I haven't heard anything yet, but your post just prompted me to reach out to my SA again. Hopefully your news is a sign that I'll get an allocation soon.
Hope you get good news!
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      01-10-2020, 02:17 PM   #55
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Originally Posted by atl_1M View Post
That's great news. Congrats!! Now the real fun of tracking your car begins!

I haven't heard anything yet, but your post just prompted me to reach out to my SA again. Hopefully your news is a sign that I'll get an allocation soon.
2 separate members got their allocations today so it's a good sign for you.
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      01-10-2020, 03:12 PM   #56
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2 separate members got their allocations today so it's a good sign for you.
I don't know if it matters but I noticed the other one is a M50i - not sure if those allocations are handled separately. But regardless agreed that it's good news that we're seeing movement.
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      01-14-2020, 12:26 PM   #57
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Finally got my allocation today! Let the process begin again, hopefully with a better outcome this time. I must've checked what the SA submitted into the system like 10x. Was able to add leather dash to the build as well, so this may have been all for the better.

Now going to wait on a new PCD, which I'm hoping they will schedule not so far out after the end of production this time. Last time it would've been 5 weeks between end of production and PCD.
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      01-14-2020, 01:03 PM   #58
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Originally Posted by atl_1M View Post
Finally got my allocation today! Let the process begin again, hopefully with a better outcome this time. I must've checked what the SA submitted into the system like 10x. Was able to add leather dash to the build as well, so this may have been all for the better.

Now going to wait on a new PCD, which I'm hoping they will schedule not so far out after the end of production this time. Last time it would've been 5 weeks between end of production and PCD.
Was your CA willing to give you same % discount? I added a package as well and had to pay MSRP .. Given it was a good discount still I just let it go
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      01-14-2020, 01:25 PM   #59
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Was your CA willing to give you same % discount? I added a package as well and had to pay MSRP .. Given it was a good discount still I just let it go
Oh yeah, they screwed up the order so the % off didnt change on the new MSRP. Plus I got an additional $500 off due to the screw up.
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      01-14-2020, 10:10 PM   #60
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Are you buying at Gwinnett Place? That's where I'm buying and also received my production number today from and early December order.
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      01-14-2020, 10:21 PM   #61
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Are you buying at Gwinnett Place? That's where I'm buying and also received my production number today from and early December order.
Yup, looks like they must've gotten a few allocations today then. Congrats! You doing PCD?
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      01-14-2020, 10:47 PM   #62
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Yes PCD. Assuming late Feb/early March.

Dealer left a message earlier today awaiting an allocation Monday then called a few hours later with a production number... I'm not even in a hurry but this is exciting!

Congrats to you. It's been a struggle but will be worth it in the end.
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      01-16-2020, 05:56 PM   #63
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Got my updated PCD date of Friday 2/28!

The wait begins again...
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      01-16-2020, 07:13 PM   #64
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Originally Posted by atl_1M View Post
Got my updated PCD date of Friday 2/28!

The wait begins again...
Congrats! Did you triple check they entered the order correctly
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      01-16-2020, 07:47 PM   #65
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Originally Posted by Wxnatscaps View Post
Congrats! Did you triple check they entered the order correctly
Don't jinx it
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      01-16-2020, 09:00 PM   #66
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Quote:
Originally Posted by atl_1M View Post
Got my updated PCD date of Friday 2/28!

The wait begins again...
Congrats! Did you triple check they entered the order correctly
Haha I checked so many times I got crosseyed
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