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      10-22-2019, 12:39 PM   #1
jasrboyd
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CarPlay subscription

I went to the Connected Drive website to purchase another year of CarPlay however the extend service now option is greyed out preventing me from purchasing it. Anyone able to purchase CarPlay?
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      10-22-2019, 01:07 PM   #2
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When did you purchase/lease your X5?
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      10-22-2019, 01:15 PM   #3
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When did you purchase/lease your X5?
Hey, got my X5 11/2018.
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      10-22-2019, 01:17 PM   #4
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I thought you were an early one but just wanted to check since you can only subscribe when there is less than three months left on the service. it could be they are not charging for it right now due to the issues. Keep us updated and let us know if carPlay still works when it is past a year. Good luck.
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      10-22-2019, 01:20 PM   #5
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Originally Posted by TurtleBoy View Post
I thought you were an early one but just wanted to check since you can only subscribe when there is less than three months left on the service. it could be they are not charging for it right now due to the issues. Keep us updated and let us know if carPlay still works when it is past a year. Good luck.
I will. I hope your right about BMW extending the service.
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      10-22-2019, 01:30 PM   #6
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How much is BMW charging us for Carplay?
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      10-22-2019, 01:33 PM   #7
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How much is BMW charging us for Carplay?
$80 monthly and $300 for life I think.
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      10-22-2019, 01:44 PM   #8
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$80 monthly and $300 for life I think.
I heard it was listed as life but now they say 20 years. I assume that 20 years is tied to a specific vehicle and not a license that can be transferred for 20 years. I'm currently leasing so it would not make sense for me to by the 20 year license on this one unless I can transfer it to my next one.
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      10-22-2019, 09:26 PM   #9
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Quote:
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Quote:
Originally Posted by jasrboyd View Post
$80 monthly and $300 for life I think.
I heard it was listed as life but now they say 20 years. I assume that 20 years is tied to a specific vehicle and not a license that can be transferred for 20 years. I'm currently leasing so it would not make sense for me to by the 20 year license on this one unless I can transfer it to my next one.
I was thinking about this exact topic today, especially since I have about two months left to go on my initial CarPlay subscription. The for "life" option may be the way to go unless it can be somehow decoded with Bimmercode or the like.

I'm sure I am not the first person to have contemplated this.
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      10-22-2019, 10:11 PM   #10
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Two more years is $160. So...
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      10-22-2019, 10:30 PM   #11
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Two more years is $160. So...
I know, I think I may end up keeping this one so, for "life" seems right and more economical
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      10-22-2019, 10:57 PM   #12
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mine has never worked so wont be an issue for me.
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      10-22-2019, 11:06 PM   #13
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I know, I think I may end up keeping this one so, for "life" seems right and more economical
If you plan on keeping it more than 4 years then the 20 year option would be the least expensive. Unless of course they decide to not charge for it for an extra year or so due to the problems.
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      10-31-2019, 12:57 PM   #14
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Quote:
Originally Posted by TurtleBoy View Post
I heard it was listed as life but now they say 20 years. I assume that 20 years is tied to a specific vehicle and not a license that can be transferred for 20 years. I'm currently leasing so it would not make sense for me to by the 20 year license on this one unless I can transfer it to my next one.
One question, where did you find this option. I followed the link on the screenshot but that just takes you to the Apple CarPlay site and not where you have the option to extend.

Please let me know where you found that option. Thx.
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      10-31-2019, 02:48 PM   #15
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One question, where did you find this option. I followed the link on the screenshot but that just takes you to the Apple CarPlay site and not where you have the option to extend.

Please let me know where you found that option. Thx.
CarPlay is one of the options in the ConnectedDriver store. You have to make sure you are not logged in though or else it won't show it since CarPlay can't be extended at this point (at least last I heard).

https://connecteddrive.bmwusa.com/ap...e/Base_CarPlay
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      10-31-2019, 08:40 PM   #16
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I was thinking of calling and complaining, had it for almost a year and only really worked well enough to use it since 2 weeks ago with .55 update, so basically my free year was BMW fixing their shitty buggy code before it worked.
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      11-03-2019, 07:37 AM   #17
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So my CarPlay subscription expired 11/1. I was not able to renew online and waited until this morning to call to renew. They told me they are unable to renew my subscription and have to open a ticket to fix the problem and it can take up to 30 days. I hate to say it but it’s incompetence and it’s starting to get to me.
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      11-03-2019, 07:51 AM   #18
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That sucks. I was hoping the issue with not being able to renew was be use they were going to give an extended free period due to the issues. Turns put they even have issues trying to take our money for it.
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      11-11-2019, 07:58 PM   #19
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I have an 10/2018 X5. CarPlay subscription ran out and I had the same grayed out CarPlay option on the connected drive website. But it just started working again without me renewing anything. 👐🏻

Hopefully they've realized how crazy it is to charge for this on SUV's at this price point... Though I very much doubt it. Ha
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      11-11-2019, 09:04 PM   #20
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Quote:
Originally Posted by mdjeffery View Post
I have an 10/2018 X5. CarPlay subscription ran out and I had the same grayed out CarPlay option on the connected drive website. But it just started working again without me renewing anything. 👐🏻

Hopefully they've realized how crazy it is to charge for this on SUV's at this price point... Though I very much doubt it. Ha
That sounds the right thing to do , pls report back if thing changes.
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      Yesterday, 08:43 AM   #21
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For me I still have nothing.
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      Yesterday, 02:33 PM   #22
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Purchased in November 2018 as well and CarPlay vanished and I am NOT able to renew at this point. What kind of joke is this? BMW, are you listening????
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