BMW X5 2019 Idrive Screen Scratched

thomasmeena · 04-16-2021, 10:14 PM

Hey, I was recently cleaning my idrive screen on my BMW X5 2019, and I think I’ve scratched the anti glare coating on the screen, and I don’t know how to get the scratches off, I need help quick as it costs over 8k to replace the whole thing. Are there any products to help fix it, this is urgent, thanks

Aimster82 · 04-16-2021, 11:48 PM

What did you use to clean it to make it scratch like that?

carlover86 · 04-17-2021, 02:33 AM

I don't think there is anything you can do unfortunately to fix that. What you can do is buy a tempered glass screen protector which would hide the scratches?

c_hri_s · 04-17-2021, 04:50 AM

It's not really 'urgent' is it. You know you've done it, it's not going to magically get worse on its own unless you've cleaned someone else's car and are trying to cover your mistake before giving it back to them

lumpydog · 04-17-2021, 05:15 AM

Can you feel the scratches with your fingernail? Try removing the marks with a microfiber cloth.

Otherwise, as has been mentioned, this is a good solution to hiding them and preventing further damage.

Wild Blue · 04-17-2021, 07:55 AM

When I had the car detailed and protected straight from the factory, I had the auto body detailer add a piece of PPF to the entertainment screen for protection for just this reason.

As others have said, if you add a piece now, it may mask the scratches.

Paladin1 · 04-17-2021, 08:02 AM

I'm not really sure what the main screen is made of, but there are plastic polishes on the market that can polish light scratches from most plastics (like below) - this will however remove any anti-glare coating. And as others noted, use a tempered glass screen protector.

Frenetic · 04-17-2021, 08:26 AM

Go to 1:09 on the video. It explains how to remove scratches on an iPad with a pencil eraser, but it may work here just as well.

thomasmeena · 04-17-2021, 09:14 AM

Quote:

Originally Posted by lumpydog

Can you feel the scratches with your fingernail? Try removing the marks with a microfiber cloth.

Otherwise, as has been mentioned, this is a good solution to hiding them and preventing further damage.

Is there one for the Australian model, where the steering wheel is in the right

Paladin1 · 04-17-2021, 09:49 AM

Quote:

Originally Posted by thomasmeena

Is there one for the Australian model, where the steering wheel is in the right

Here you go:

https://www.lfotpp.com/collections/b...ght-hand-drive

zhangyi17 · 04-17-2021, 04:47 PM

This maybe too late for you, but for those of us who want to prevent scratch like this happening: https://www.amazon.ca/dp/B07MH17JZW?...p_mob_ap_share

There's also a tempered glass screen protector for instrument cluster: https://www.amazon.ca/dp/B07V6F74SL?...p_mob_ap_share. This one is probably pointless since you never really touch this screen

04-16-2021, 10:14 PM	#1
thomasmeena Registered 0 Rep 2 Posts Drives: BMW X5 2019 Join Date: Apr 2021 Location: NSW iTrader: (0)	BMW X5 2019 Idrive Screen Scratched Hey, I was recently cleaning my idrive screen on my BMW X5 2019, and I think I’ve scratched the anti glare coating on the screen, and I don’t know how to get the scratches off, I need help quick as it costs over 8k to replace the whole thing. Are there any products to help fix it, this is urgent, thanks Attached Images
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04-16-2021, 11:48 PM	#2
Aimster82 Captain 228 Rep 600 Posts Drives: 2018 X3 M40i 2019 BMW X5 5.0 Join Date: Apr 2018 Location: Virginia iTrader: (0)	What did you use to clean it to make it scratch like that?
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04-17-2021, 02:33 AM	#3
carlover86 New Member 7 Rep 19 Posts Drives: BMW X5 G05 30D Join Date: Dec 2020 Location: New South Wales iTrader: (0)	I don't think there is anything you can do unfortunately to fix that. What you can do is buy a tempered glass screen protector which would hide the scratches?
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04-17-2021, 04:50 AM	#4
c_hri_s Private First Class 39 Rep 125 Posts Drives: BMW X5 30d G05 Join Date: Apr 2019 Location: UK iTrader: (0)	It's not really 'urgent' is it. You know you've done it, it's not going to magically get worse on its own unless you've cleaned someone else's car and are trying to cover your mistake before giving it back to them
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04-17-2021, 05:15 AM	#5
lumpydog Captain 691 Rep 978 Posts Drives: 2019 X5 Join Date: Aug 2013 Location: Boston iTrader: (0)	Can you feel the scratches with your fingernail? Try removing the marks with a microfiber cloth. Otherwise, as has been mentioned, this is a good solution to hiding them and preventing further damage.
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04-17-2021, 07:55 AM	#6
Wild Blue Brigadier General 3684 Rep 3,479 Posts Drives: 2021 X7 M50i, 2004 330i w/ZHP Join Date: Dec 2012 Location: Alaska iTrader: (0)	When I had the car detailed and protected straight from the factory, I had the auto body detailer add a piece of PPF to the entertainment screen for protection for just this reason. As others have said, if you add a piece now, it may mask the scratches. __________________ Cross-continent road trip journal from BMW PCD to Alaska in new X7 M50i in this thread HERE! New EVEN BIGGER road trip in X5 from BMW PCD to Alaska NOW ONGOING LIVE IN THIS THREAD! Wilderness road trip journal to Eastern Alaska in this thread And road trip journal to Denali and the Arctic Circle here in this thread! Last edited by Wild Blue; 04-17-2021 at 09:40 AM..
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04-17-2021, 08:02 AM	#7
Paladin1 Brigadier General 5574 Rep 4,519 Posts Drives: 2022 iX xDrive50, DGM Join Date: Jun 2019 Location: Midwest iTrader: (0) Garage List 2023 iX xDrive M60 [0.00] 2022 iX xDrive50 [9.00]	I'm not really sure what the main screen is made of, but there are plastic polishes on the market that can polish light scratches from most plastics (like below) - this will however remove any anti-glare coating. And as others noted, use a tempered glass screen protector. Last edited by Paladin1; 04-17-2021 at 08:08 AM..
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04-17-2021, 08:26 AM	#8
Frenetic PANIC! 484 Rep 823 Posts Drives: 2020 X5 M50i Join Date: Jun 2019 Location: Costco iTrader: (0)	Go to 1:09 on the video. It explains how to remove scratches on an iPad with a pencil eraser, but it may work here just as well.
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04-17-2021, 04:47 PM	#11
zhangyi17 Lieutenant 287 Rep 589 Posts Drives: BMW X5 Join Date: Dec 2019 Location: Ontario iTrader: (0)	This maybe too late for you, but for those of us who want to prevent scratch like this happening: https://www.amazon.ca/dp/B07MH17JZW?...p_mob_ap_share There's also a tempered glass screen protector for instrument cluster: https://www.amazon.ca/dp/B07V6F74SL?...p_mob_ap_share. This one is probably pointless since you never really touch this screen
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