06-11-2019, 12:18 PM | #45 |
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Just catching up on threads and came across yours. For the non functional gps and SOS, were you able to get the dealership to check for water leak through the sharkfin? That's the issue I had.
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06-11-2019, 01:37 PM | #46 | |
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I'll post an update tonight if I can with the long list of shit wrong with my car. The engineer agreed with me on most things but also said anything can be fixed. While this is true I don't want half my interior ripped apart to replace modules because that's how rattles start not that I didn't already have them. edit: we spoke for about ,3 hours, drove for 45min with a tech and the engineer. I'll take pics of the service order
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06-12-2019, 08:26 AM | #47 |
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Went over everything with the engineer and a tech they basically agreed the issues were off putting but said everything can be fixed. I noted I didn't want half my car ripped apart to replace modules because that's how you create rattles and issues. Even if you replace everything there's no guarantee everything will work either. Once again he agreed but said they have to try so my car is there for an undetermined amount of time. I'm in a sad little X3 S Drive loaner which really makes me miss my X5
see the pics of my service order basically these are the modules/parts to replace: comfort access whatever detects your key inside the car antenna module GPS module trunk strut and motor KAFAS camera windshield due to delamination various leather, dash, front two door cards, rear seat behind driver, center arm rest Interior trim around doors lug nut wrench since it was missing from my spare tire kit other items I cannot remember the names of yes, that's a long list and it's going to suck, I'm waiting to hear back from BMW NA about a trade assist which is what they call swapping out the car.
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06-12-2019, 08:45 AM | #49 |
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It's a long explanation but basically, they were being a**holes because they didn't want to deal with the car. Add this to me asking them politely to not wash my car, and keep me in the loop which apparently is asking too much. Fast forward to BMW NA and the engineer getting involved and now they're cooperating again.
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06-12-2019, 08:52 AM | #50 | |
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06-12-2019, 08:55 AM | #51 |
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Wow, with a list of issues that lengthy and varied I would have thought they just would have decided to do the trade assist. Good luck, maybe things look more overwhelming than they really are.
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06-12-2019, 09:08 AM | #52 |
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I'm pushing for it, I'll let you guy's know how hard they try to screw me or maybe they won't we will see
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06-12-2019, 11:01 AM | #53 |
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Seems like your X5 might of been one of the first for the new shift that started on a Friday. LOL hope all ends well.
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06-12-2019, 11:26 AM | #54 | |
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06-12-2019, 01:00 PM | #56 | ||
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week 3 build, anything's possible
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it may have started on a Friday I'll have to look back
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06-12-2019, 02:27 PM | #57 | |
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06-12-2019, 04:19 PM | #58 | |
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BMW said they're not fixing cosmetic things despite having them be an issue I noted at delivery. They also claim the electronics will be fine after the repair which I wholeheartedly disagree with. There's an underlying problem here which hasn't been found otherwise so many systems wouldn't be having issues. The CS Case Manager agrees with me but ultimately it's out of her control. I said I'll fight this and issues will not stop (going off past experiences) so I'm waiting to hear back yet again.
edit: added your quote, I didn't see it before posting but agree. I could trade my car in and move on but I refuse to take a hit on something outside of my control when BMW can fix it. I'm at the end of my patience with the handling of my car given how I had 2 full months of no action followed by a dealer illegally refusing warranty work. Quote:
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06-12-2019, 04:22 PM | #59 | |
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06-12-2019, 04:24 PM | #60 |
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06-12-2019, 04:30 PM | #61 |
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It's odd that we hear some forum members having an easy process with BMW corp and some buyback vehicles or lemons. Why is Android having such a problem? I had my share of BMW warranty item done. I had the entire leather dash on an X6 replaced. And yet on a X3 they gave me a hard time for warranty of a warped door window.
As I get closer to placing my M50i order, I have to admit I'm slightly concerned about gremlins or this many issues cropping up
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06-12-2019, 05:40 PM | #62 |
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I'm not sure if you qualify for a Lemon Law remedy, as that varies from state to state. But I would not trade my car - I'd ask BMW to buy it back. Every penny you put into it (e.g. ClearBra, ceramic coating, etc.). You've had a horrible experience, and if you have an established relationship with your dealer I'd say this is the time to exercise it.
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06-12-2019, 06:09 PM | #63 |
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Android - here is another prospective. Look at it from the big picture view - it is just a car. It is not magic - it is a sum of mechanical parts that work together.
You love you car and spend money and time on it. Nothing is fundamentally wrong with it. Engine is great - transmission and suspension is great. It drives great. Yes some electronic malfunctioned and you have some cosmetic issues. You were going to mod some stuff anyway - here is your chance to do some custom interior stuff. Electronics - strange that they went all together - maybe a Short or a spike when you replaced the battery:? replacing the modules should fix the electronics - they are toys after all. So i would not loose faith. Fix it - see how it goes. remember - you cant even get your interior anymore. |
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06-12-2019, 06:24 PM | #65 | ||||||
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no, not at this time. I've gone through a lemon law case before and know the process, BMW knows mine doesn't qualify and is making my life hard for some reason. I'm giving them many chances to fix things but they don't care. I had to take a vacation day yesterday to meet their engineer since they said it's this day be there no exceptions. I don't like wasting my time for an issue I shouldn't have. Quote:
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06-12-2019, 06:37 PM | #66 |
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You can look at it this way;
If the fixes don't work it is getting you closer to lemon law territory.
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