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      06-23-2020, 12:42 PM   #23
Skeewiff03
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Quote:
Originally Posted by SimBimma View Post
Same issue here on the regular Samsung S20. ConnectedDrive app got an update in the last few days, and still no compatibility. Given that the S20 was introduced almost half a year ago, this is pretty disappointing.

Curious if anyone heard any further updates?
Our only hope are the guys in the US to complain
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      08-25-2020, 05:21 PM   #24
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Just an update that is not good news. I was speaking with a very knowledgeable Genius rep and he shared with me that BMW has quietly discontinued this service with no plans at the moment of pursuing it. Those phones that it is still working on will gradually stop working as OTA updates are pushed out.
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      09-16-2020, 07:31 AM   #25
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Hey guys, apologies for dredging up an old thread but thought it might be worthwhile for some of you (and anyone googling) to hear.

I can confirm that DK 1.0 supports the Galaxy S20 (at least it supports the S20+ 5G). Just had my partner’s car set up with it today on her very last week of June 2020 built F40. It took a full uninstall of the BMW Connected app and to be with the BMW genius and their computer to get it to work. But it does now!

As a side note, her DK expiry date is 31 December 2021.
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      09-18-2020, 08:14 AM   #26
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PBJ,

Can you please explain, "DK 1.0 supports the Galaxy S20"? I had understood that BMW digital key would no support Samsund phones (Android) but instead if you wanted digital key you would need a compatible Apple device.
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      09-18-2020, 05:07 PM   #27
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Here is what my dealer said:

The ability for the digital key to work with Android auto will be a software update that has not been launched yet. I do realize that the online publication states that it's available but the update has not been launched as of yet.
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      09-18-2020, 05:27 PM   #28
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Quote:
Originally Posted by Espejo View Post
PBJ,

Can you please explain, "DK 1.0 supports the Galaxy S20"? I had understood that BMW digital key would no support Samsund phones (Android) but instead if you wanted digital key you would need a compatible Apple device.
That's DK 1.5, which applies to vehicles from built from July 2020 onwards. DK 1.0 is what I was mentioning above and still supports Samsung
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      10-11-2020, 12:08 PM   #29
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Quote:
Originally Posted by PBJ View Post
That's DK 1.5, which applies to vehicles from built from July 2020 onwards. DK 1.0 is what I was mentioning above and still supports Samsung
Does it mean for the vehicles built after July 2020 will not support Android or Samsung phones as Digital Key?? 😒 My car is still on the way from the plant, atleast will BMW enable this for Android in the future??
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      10-14-2020, 02:27 PM   #30
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Quote:
Originally Posted by PBJ View Post
That's DK 1.5, which applies to vehicles from built from July 2020 onwards. DK 1.0 is what I was mentioning above and still supports Samsung
The issue is that the new Samsung S20 is not working with the Digital key for BMW. The older Samsung S9 worked fine and as far as I know they are still working.

The question remains. Has anyone gotten the Samsung S20 to work with digital key? If you did what did you do?
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      10-14-2020, 02:29 PM   #31
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Quote:
Originally Posted by Skeewiff03 View Post
Hello, as an update the digital key is compatible with the S20. However, I have not managed to pair it with the car since, although it says status 'removed', I believe somewhere on the system it must still showed it as connected to my old device.
I'm not sure this is correct. My BMW technician says the Samsung S20 is not compatible. The Samsung S9 and S10, etc. appear to be but the newer Samsung S20 is not.

I would love to be corrected but I would like for whoever got this to work to explain how since the BMW folks are saying something completely different.
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      10-18-2020, 05:44 AM   #32
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Quote:
Originally Posted by Espejo View Post
The issue is that the new Samsung S20 is not working with the Digital key for BMW. The older Samsung S9 worked fine and as far as I know they are still working.

The question remains. Has anyone gotten the Samsung S20 to work with digital key? If you did what did you do?
As I mentioned above, it works with the S20. Nothing special, just reinstall the app and set it up at your dealer or service centre.
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      12-11-2020, 11:38 PM   #33
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I can confirm that regular Samsung S20 works just fine with Digital Key (BMW G05 prod date 02/2020).
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      12-12-2020, 02:59 AM   #34
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Don't suppose anyone has got their S20 Fan Edition to work?
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      12-12-2020, 06:53 AM   #35
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Quote:
Originally Posted by maxxuss View Post
I can confirm that regular Samsung S20 works just fine with Digital Key (BMW G05 prod date 02/2020).
Hey,

Can you explain what steps you went through to set it up?
When i picked up my car i only got an email about activating an iphone digital key...but no mentions about android.

Did you have to go to a dealership to activate it?

Thank you on advance!
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      12-13-2020, 02:30 AM   #36
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Quote:
Originally Posted by kezzuki View Post
Hey,

Can you explain what steps you went through to set it up?
When i picked up my car i only got an email about activating an iphone digital key...but no mentions about android.

Did you have to go to a dealership to activate it?

Thank you on advance!
What is your car's production date? All the BMW vehicles with prod date later than 07/2020 doesn't support Samsung phones as digital key (awhile?).
If you unsure, go to Connected Drive portal and check vehicle's features. If you see "Digital Key for Samsung" your vehicle is compatible with Samsung.
Previously I had Samsung S9 and Digital Key worked well. After upgrade to S20 I experienced problems described above (DK stuck with 'Removed' status).
I asked BMW's tech support by email to make a full reset of DK function. After reset I reactivated DK with my dealership and now it works well.
Don't tell the tech support you have S20, tell them you have S10 ) They still think S20 is not supported )

Last edited by maxxuss; 12-13-2020 at 09:33 PM..
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      12-13-2020, 06:41 PM   #37
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Quote:
Originally Posted by maxxuss View Post
What is your car's production date? All the BMW vehicles with prod date later than 07/2020 doesn't support Samsung phones as digital key (awhile?).
If you unsure, go to Connected Drive portal and check vehicle's features. If you see "Digital Key for Samsung" your vehicle is compatible with Samsung.
Previously I had Samsung S9 and Digital Key worked well. After upgrade to S20 I experienced problems described above (DK stuck with 'Removed' status).
I asked BMW's tech support by email to make a full reset of DK function. After reset I reactivated DK with my dealership and now it works well.
Don't tell the tech support you have S20, tell they you have S10 ) They still think S20 is not supported )
Thanks for your reply!
It's very likely to be later tham 07/2020, it is a 2021 MY...i was trying to check the feature list but not sure where to find it...i tried Connected App(on Android) and connecteddrive.ca, and didnt find "samsung" as availavle feature....
So i guess not...sigh
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      12-14-2020, 12:21 AM   #38
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Quote:
Originally Posted by kezzuki View Post
Thanks for your reply!
It's very likely to be later tham 07/2020, it is a 2021 MY...i was trying to check the feature list but not sure where to find it...i tried Connected App(on Android) and connecteddrive.ca, and didnt find "samsung" as availavle feature....
So i guess not...sigh
You're right, unfortunately MY 2021 vehicle doesn't support Samsung as Digital Key.

You can check it at CD portal -> 'Remote Cockpit' -> 'Status' -> 'Services' panel -> 'Digital Key for Samsung (Booked until...)' if already booked or bundled.
Or CD portal->'Store'->'Digital Key for Samsung' tile if it's possible to be booked.
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